8. Troubleshooting
Express5800/R310g-E4, R320g-E4, R320g-M4 Maintenance Guide (Windows)
83
Chapter 1 Maintenance
[?] Telnet service is not installed:
Does the computer name exceed 14 characters?
Install the telnet service according to the following procedure:
1. Adjust the computer name to 14 characters or less.
2. Click
Run
on
Start
menu.
3. Type
tlntsvr/service
in
Open
, and then click
OK
.
4. Click
Start
menu, point to
Control Panel
, click
Windows
Administrative Tools
, and then
click
Services (
or select Start - Administrative Tools - Service) to confirm whether the telnet
service is registered.
5. Specify the computer name with 15 characters or more if necessary.
[?] Unable to configure the details of network adapter:
Did you configure the details of network adapter during setting up the server?
Configure the details of network adapter after installing Windows. You cannot configure the
details during setup.
[?] Rebooted during the setup:
Did you specify the correct setting of OS Boot Monitoring?
See Chapter 1 (3.1.3 Disabling OS Boot Monitoring Feature) in Installation Guide
(Windows)
.
[?] ft Server Control Software UPDATE Disk is not included:
If the update program does not exist, the server does not come with the ft Server Control
Software UPDATE disk.
[?] Windows can be operated after installing but each module or PCI card is not duplex state. (Status
LED on the CPU/IO module does not light green):
Did you abort the installation during a setup such as by closing a window of the programs that are
running?
Reinstall the Windows according to Chapter 1 (2. Setting Up the Operating System) in
Installation Guide
(Windows)
.
[?] DISK ACCESS LED is blinking in amber:
Did you properly setup the duplex of HDDs?
For details about the indication, see
Chapter 1
(
6.1 Error Indication by LED
).
See
Chapter 2 (1. Hard Disk Drive Operations)
, and set up the duplex of HDDs.
[?] During setting up, Error or Warning logs are recorded in System and Applications Event Log:
Ignore the logs during setting up.
