8. Troubleshooting
Express5800/R310g-E4, R320g-E4, R320g-M4 Maintenance Guide (Windows)
84
Chapter 1 Maintenance
8.4
Problem of Starting OS
[?] Unable to start OS:
Are hard disk drives properly installed?
Install hard disk drives properly.
Is the internal SAS cable connected to hard disk drive correctly?
Connect the SAS cable properly.
Is the EXPRESSBUILDER DVD inserted?
Eject the EXPRESSBUILDER DVD and retry.
Is a Flash FDD connected to the server?
Take out the Flash FDD and restart the server.
[?] The server repeats rebooting at startup:
Is CHKDSK run at startup?
Change
to
Disabled
in the following BIOS setting by using BIOS Setup Utility.
Server
-
OS Boot Monitoring
For details, see
Chapter 3 (1. System BIOS)
.
* After completion of CHKDSK, restart the server and change the above setting back to
Enabled
.
CHKDSK is run in the following conditions:
– CHKDSK is scheduled to be run at next startup.
– Corruption of file system is detected since the previous startup until shutdown.
– Inconsistency (corruption) of file system is detected while mounting at startup.
Is the setting of
OS Boot Monitoring
appropriate?
Change the setting of
OS Boot Monitoring
to suit your system environment. See
Chapter 3 (1.
System BIOS)
for details.
[?] Unable to work the Wake On LAN feature:
Is the AC power supplied to both CPU/IO modules?
Supply the AC power to both of CPU/IO modules.
Is the network adapter configured on Windows?
- Windows Server 2016
Point to
Start
–
Windows Administrative Tools
-
Computer management
and select
Device Manager
(or from
start menu
, click
Windows Administrative Tools
–
Computer
management
and select
Device Manager
). Double click
Stratus emb-I350 2-Port Gigabit
Adapter #n
under the network adapter, and then select the following option from
Advanced
tab:
“Enable PME” is set to "Enabled".
“
Wake On Magic Packet” is set to "Enabled".
