8. Troubleshooting
Express5800/R310g-E4, R320g-E4, R320g-M4 Maintenance Guide (Windows)
90
Chapter 1 Maintenance
While the system is running:
CPU module or PCI module is still SIMPLEX state after 30 minutes has elapsed from change
state.
Thus, if the system is recovered to DUPLEX state within 30 minutes after change state, this
warning event is not recorded.
8.8
Problem of EXPRESSBUILDER on Windows
[?] Unable to read manuals:
Have you installed Adobe Reader to your computer?
To read the manuals, install Adobe Reader in your computer.
Is the error "Internet Explorer has stopped working" displayed?
Close the dialog box, and continue operation. If the same error occurs, double click
"version.xml" in root of DVD, and then select
Yes
in the dialog box. After that, click the link in the
manual to open the file.
[?] Autorun menu does not appear:
If the menu does not start automatically, run the following file by Explorer.
\autorun\dispatcher.exe
(on 32 bit edition)
\autorun\dispatcher_x64.exe
(on 64 bit edition)
[?] The menu item of Integrated Installation is gray:
Is your system environment suitable?
To
run
Integrated Installation
, log on to the Windows on the server with an account of
administrator.
[?]
The menu is displayed with a wrong language
Is your system environment suitable?
Confirm the settings of
Regional and Language Options
. Specify the language settings of
each tab to
English (US)
.
