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1. POST Error Message 

 

Express5800/T120e  Maintenance Guide 

119

Chapter 3    Appendix 

(1) Error 

messages 

(1/7) 

Error Message 

Cause 

Solution 

8000 

System variable is corrupted. 

Illegal setup information of BIOS 
was detected. 

Start BIOS Setup Utility (SETUP), and then 
execute 

Load Setup Defaults

 and specify the 

necessary settings. 
If the same error is detected repeatedly in spite of 
re-setting, contact your sales representative. 

8001 

Real time clock error 

Real time clock error was 
detected. 

8002 

Check date and time settings 

Incorrect date and time set on 
real time clock was detected. 

Start SETUP, and then specify the correct date 
and time.   
If the same error is detected repeatedly in spite of 
re-setting, contact your sales representative. 

8003 

System battery is dead - 
Replace and run SETUP 

The battery for storing system 
settings is dead. 

Contact your sales representative to request a 
battery replacement. (After the replacement, start 
SETUP, and then specify the correct settings.) 

8005 

Previous boot incomplete - 
Default configuration used 

The previous POST processing 
did not finish. 

Run SETUP and execute Load Setup 
Defaults, then specify the necessary 

settings. 

8006 

System configuration data 
cleared by Jumper. 

The setup utility settings were 
cleared using the jumper. 

Follow the steps described in 

Chapter 1 (7. 

Resetting and Clearing the Server). 

Start SETUP, and then setup each item again. 
If the same error is detected, contact your sales 
representative. 
This error message also appears when lithium 
battery is removed. 

8007 

SETUP Menu Password cleared by 
Jumper. 

The password set in SETUP was

cleared by the jumper. 

Follow the steps described in 

Chapter 1 (7. 

Resetting and Clearing the Server). 

Start SETUP, and then setup each item again. 
If the same error is detected, contact your sales 
representative. 

8020 

BIOS update error. 

BIOS update failed. 

Try BIOS update again.   
If the same error is detected repeatedly, contact 
your sales representative. 

8021 

Recovery jumper is set, but 
recovery images is not found. 

Recovery jumper is set,

 but 

recovery of BIOS failed. 

8800 

DXE_NB_ERROR 

An error was detected during 
initialization of chipset. 

8801 

DXE_NO_CON_IN 

8802 

DXE_NO_CON_OUT 

An error was detected during 
initialization of console. 

8803 

PEI_DXE_CORE_NOT_FOUND 

8804 

PEI_DXEIPL_NOT_FOUND 

8805 

DXE_ARCH_PROTOCOL_NOT_AVAIL
ABLE 

BIOS Flash ROM failed. 

8806 

PEI_RESET_NOT_AVAILABLE 

8807 

DXE_RESET_NOT_AVAILABLE 

The system was not reset 
correctly. 

8808 

DXE_FLASH_UPDATE_FAILED 

Failed to write in BIOS Flash 
ROM. 

8830 

PEI_RECOVERY_NO_CAPSULE 

8831 

PEI_RECOVERY_PPI_NOT_FOUND 

8832 

PEI_RECOVERY_FAILED 

Failed to recover BIOS Flash 
ROM. 

9000 

Unsupported CPU detected 

9001 

Unsupported CPU detected on 
CPU #1 

9002 

Unsupported CPU detected on 
CPU #2 

An unsupported CPU was 
detected. 

9021 

Unsupported CPU Speed 
detected on CPU #1 

9022 

Unsupported CPU Speed 
detected on CPU #2 

A CPU of which clock speed is 
unsupported was detected. 

9040 PEI_CPU_SELF_TEST_FAILED 

An error was detected in CPU 
initialization. 

Contact your sales representative. 

 

Summary of Contents for Express5800/T120e

Page 1: ...ss5800 Series 10 105 01 104 01 Dec 2013 1st Edition NEC Corporation 2013 Express5800 T120e EXP246 Maintenance Guide Model Number T120e N8100 2089F 2090F 2091F Chapter 1 Maintenance Chapter 2 Useful Features Chapter 3 Appendix ...

Page 2: ...ns connection of peripheral devices and proper location for this server Chapter 3 Setup System BIOS configurations and summary of EXPRESSBUILDER PDF Chapter 4 Appendix Specifications and other information Installation Guide Windows Chapter 1 Installing Windows Installation of Windows and drivers and important information for installation PDF Chapter 2 Installing Bundled Software Installation of bu...

Page 3: ...ing Updates 16 2 2 Checking Alerts 16 2 3 Checking STATUS LED 17 2 4 Backup 17 2 5 Cleaning 17 2 5 1 Cleaning the server 18 2 5 2 Cleaning the tape drive 18 2 5 3 Cleaning the keyboard and mouse 18 3 User Support 19 3 1 Maintenance Services 19 3 2 Before Asking for Repair 19 4 Collecting Failure Information 20 4 1 Collecting Event Logs 20 4 1 1 Windows Server 2012 20 4 1 2 Windows Server 2008 R2 W...

Page 4: ...to remotely control 52 9 3 2 Preparation 52 Chapter 2 Useful Features 53 1 System BIOS 54 1 1 Starting SETUP 54 1 2 Parameters 54 1 2 1 Main 55 1 2 2 Advanced 56 1 2 3 Security 71 1 2 4 Server 76 1 2 5 Boot 81 1 2 6 Save Exit 83 2 Flash FDD 84 2 1 Notes on Using Flash FDD 84 2 1 1 Compensation for recorded data 84 2 1 2 Handling Flash FDD 84 2 1 3 Use on EXPRESSBUILDER 84 3 Power Control Feature 8...

Page 5: ... Collection Utility 113 8 1 Usage 113 9 Universal RAID Utility 114 9 1 Easy Configuration Feature 114 9 2 Creating Logical Drive of RAID 6 114 10 Express Report Service Express Report Service HTTPS 115 11 Express Report Service MG 116 Chapter 3 Appendix 117 1 POST Error Message 118 2 List of Windows Event Logs 134 3 Accessing Data for Electric Power Temperature and Processor Utilization 143 3 1 Wi...

Page 6: ...serious malfunctions could occur Note Indicates items that must be confirmed when handling the server or operating software Tips Indicates information that is helpful to keep in mind when using this server Optical disk drive This server is equipped with one of the following drives These drives are referred to as optical disk drive in this document DVD ROM drive DVD Super MULTI drive Hard disk driv...

Page 7: ...ficial names of Windows Widnows Server 2012 Standard Windows Server 2012 Widnows Server 2012 Datacenter Windows Server 2008 R2 Standard Windows Server 2008 R2 Windows Server 2008 R2 Enterprise Windows Server 2008 Standard Windows Server 2008 Windows Server 2008 Enterprise Includes 64 bit and 32 bit Editions unless otherwise stated The following appears on EXPRESSBUILDER Windows Server 2008 64 bit ...

Page 8: ...s or trademarks of Adaptec Inc of the United States LSI and the LSI logo design are trademarks or registered trademarks of LSI Corporation Adobe the Adobe logo and Acrobat are trademarks of Adobe Systems Incorporated DLT and DLTtape are trademarks of Quantum Corporation of the United States PCI Express is a trademark of Peripheral Component Interconnect Special Interest Group Linux is a trademark ...

Page 9: ... PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMEN...

Page 10: ...ent This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense CE Statement This is a ...

Page 11: ...document contact your sales representative 5 Regardless of article 4 NEC Corporation assumes no responsibility for effects resulting from your operations 6 The sample values used in this document are not actual values Keep this document for future reference Latest editions This document was created based on the information available at the time of its creation The screen images messages and proced...

Page 12: ...rmation Describes how to collect information about the location where a failure occurred and its cause when the server malfunctions See this section in case of a failure 5 Troubleshooting Describes how to identify the causes of problems and what actions are to be taken to address them See this section if you suspect a failure 6 Windows System Recovery Describes Windows recovery setup See this sect...

Page 13: ...rd parties Important NEC assumes no liability for data leakage Data seems to be erased when you empty Recycle Bin of Windows or run the format command of the operating system However the actual data remains on the hard disk drive Data not erased completely might be restored by special software and used for unexpected purposes Bundled software Observe the following precautions when transferring the...

Page 14: ...eriod of time and require replacement For stable operation of the server NEC recommends you regularly replace these components Contact your sales representative for information on replacement or the lifetime of components 1 3 Regarding the Transportation of This Server This server and or some of the associated optional devices uses lithium metal batteries or lithium ion batteries Regulations for a...

Page 15: ... the environmental conditions of the storage area Temperature 10 C to 55 C Humidity 20 to 80 No dew condensation is permitted Tips Make backup copies of important data stored in the hard disk drive 1 Remove the disc from the optical disk drive 2 Power off the server POWER LED goes off 3 Unplug the power cord of the server from the power outlet 4 Disconnect all the cables from the server 5 Pack the...

Page 16: ... on our website We recommend you to apply the latest update always NEC corporate site http www nec com Support Downloads NEC also provides ExpressUpdate that helps you to download and install updates that must be applied to BIOS and FW of the server ExpressUpdate is contained in EXPRESSBUILDER provided with the server Tips NEC recommends that you back up data before applying the latest update 2 2 ...

Page 17: ...periodically back up the data on HDD If a RAID array has been configured on your system back up the RAID configuration data We also recommend that you back up it after a rebuilding process required due to HDD failure See Chapter 2 5 Details of EXPRESSBUILDER for details 2 5 Cleaning Regularly clean the server to keep it in good condition WARNING Be sure to observe the following precautions to use ...

Page 18: ...with cold or lukewarm water and squeeze it firmly 5 Rub off stains on the server with the cloth prepared in step 4 6 Soak a soft cloth in water squeeze it firmly and wipe the server with it once again 7 Wipe the server with a dry cloth 2 5 2 Cleaning the tape drive A dirty tape drive head causes unsuccessful file backup and damages the tape cartridge Periodically clean the tape drive with the desi...

Page 19: ...urred follow the steps below 1 Check if the power cord and cables to other products are properly connected 2 See Chapter 1 5 Troubleshooting If you find a symptom similar to your problem take the action as instructed 3 Confirm that the required software has been properly installed 4 Scan for viruses using a commercial Antivirus Software If the problem persists after taking the measures above conta...

Page 20: ...resentative Important Do not reset during dumping memory or restarting the server even if the message of virtual memory shortage appears 4 1 Collecting Event Logs To collect the various event logs of the server follow the steps below Tips If a STOP error system error or system stall occurs restart the system and follow the steps below 4 1 1 Windows Server 2012 1 Click Settings from Charms Bar To g...

Page 21: ...tion Express5800 T120e Maintenance Guide 21 Chapter 1 Maintenance 2 Click Control Panel from Settings 3 Click System and Security of Control Panel 4 Click Administrative Tools and then click View event logs of System and Security ...

Page 22: ...me 8 Select the type of the log file you want to save in Save as type and then click Save 4 1 2 Windows Server 2008 R2 Windows Server 2008 1 Click Administrative Tool and then Event Viewer from Control Panel 2 Select the type of log in Windows Logs Application records events related to running applications Security records events related to security System records events that occur in Windows syst...

Page 23: ...rror system error or system stall occurs restart the system and follow the procedure below 4 2 1 Windows Server 2012 1 Click Search from Charms Bar You can use Run feature by right clicking on the lower left corner of the screen Search Run 2 Type msinfo32 exe in the text box and then press Enter key Search Run 3 System Information starts 4 Click Export from File menu 5 Type a file name to save in ...

Page 24: ...ails see Chapter 1 6 2 How to Create a User Mode Process Dump File in Installation Guide Windows 4 4 Collecting Memory Dump If an error occurs the dump file should be saved to acquire necessary information You can specify any location for saving the diagnostic information For details see Chapter 1 6 1 Specifying Memory Dump Settings Debug Information in Installation Guide Windows Consult with your...

Page 25: ...outputs power Refer to the manual that comes with the UPS for details Power supply to the server may be linked with UPS using the BIOS Setup utility Did you press the power switch Press the power switch on the front of the server to turn on the power the POWER LED ON When power cord is connected the initialization of management controller starts Even if a power supply button is pressed while it s ...

Page 26: ...form any keyboard or mouse operation immediately after you started the server If you perform any keyboard or mouse operation immediately after start up POST may accidentally detect a keyboard controller error and stops processing In such a case reboot the server Do not perform any keyboard or mouse operation until the BIOS start up message appears after you reboot the server Are memory and PCI dev...

Page 27: ...d to detect a DVD drive or a flash drive Description Failed to detect a DVD drive or a flash drive Action Check if hardware is properly connected Error Message ID Z3003 Failed to read a file Description Failed to read a file from DVD Action Check if DVD has stains or cracks Is a message such as the following displayed Check the error and take the appropriate action according to the table below Mes...

Page 28: ...create a Logical Drive For the RAID System create a Logical Drive using EXPRESSBUILDER or a RAID Configuration Utility LSI Software RAID Configuration Utility and WebBIOS to install OS Unable to install Windows Have you checked precautions for installation For installing OS see Installation Guide Windows A product key was not requested If you install using the backup DVD ROM entering the product k...

Page 29: ...50 MB are sometimes created in another disk For details refer to the Microsoft website below http support microsoft com kb 2530901 ja Japanese only When Windows Server 2008 R2 is installed while several disks are connected the system partition and the boot partition 100 MB are sometimes created in another disk For details refer to the Microsoft website below http support microsoft com kb 2530901 j...

Page 30: ...elnet Service according to the following procedure How to install the Telnet Service 1 Click Run on Start menu 2 Enter tlntsvr service in the Open box and then click OK 3 Click Start menu point to Control Panel click Administrative Tools and then click Services to confirm whether the Telnet Service is registered When the installation of Telnet Service is finished there is no problem if the compute...

Page 31: ...ounting is restricted Check the mounting restrictions of the server and then mount the RAID Controller on the correct slot If the RAID Controller is not recognized as connected although the above action has been taken the RAID Controller may be faulty Contact your sales representative Are Hard Disk Drives properly installed Install Hard Disk Drives properly Is SAS cable connected to Hard Disk Driv...

Page 32: ...authenticated license Select Get Genuine Windows right now and proceed license authentication The above message is an example of request for license authentication The message displayed on screen may differ from this depending on the license 5 5 Problem of When STOP Error Cannot turn the power OFF at the blue screen STOP error screen If you want to turn off the power at the blue screen execute for...

Page 33: ...nstalled The Hard Disk Drive failed Contact your sales representative Unable to perform Consistency Check Is the Logical Drive Critical or Degraded Replace the failed Hard Disk Drive with new one and then perform Rebuild Is the Logical Drive RAID0 RAID0 has no data redundancy and therefore Consistency Check is disabled in the RAID0 configuration A part of Physical Device information of Universal R...

Page 34: ... If the battery is not recognized although the above action has been taken the additional battery may be faulty Contact your sales representative Event ID505 If the N8103 153 154 or N8103 155 additional battery is mounted the following message may be registered in the RAID log of Universal RAID Utility and OS logs Windows event log Linux syslog Event source raidsrv Event ID 505 Type Warning Descri...

Page 35: ...resentative If Write Through is retained for 9 hours or more after starting refresh operation the battery may be faulty Replace the battery DISK LED flashes DISK LED flashes frequently even while the Hard Disk Drive is not accessed When Patrol Read is running the DISK LED flashes even if the Hard Disk Drive is not being accessed If SATA Hard Disk Drive is used the DISK LED may stay on When N8190 1...

Page 36: ...nstall drivers for connected optional devices Some optional devices require specific device drivers Refer to the manual that comes with the device to install its driver Is option board setting correct Usually no PCI device settings need to be changed However depending on the board to be set special setting may be required Refer to the manual that comes with the board for details to make correct se...

Page 37: ...the optional SCSI controller board Are SCSI devices settings correct If the server connects to external SCSI devices SCSI ID and SCSI terminator need to be configured For details refer to the manual that comes with the SCSI devices 5 8 Problem of OS Operation Windows operation is unstable Have you installed the Starter Pack If the network driver is installed after OS is installed Windows operation...

Page 38: ...uch as TCP IP or various services have been properly specified Are transfer rate settings correct Verify that the transfer rate and duplex mode are the same as those of the connecting hubs Communication performance of an optional LAN board is degraded NEC recommends that the value of Jumbo Packet be 4 000 bytes or less for N8104 128 if the settings of Flow Control are specified as anything other t...

Page 39: ...e DVD CD with pressing Shift key cancels the autorun feature Is the OS in the proper state The menu does not appear depending on the system registry settings or the timing to insert the DVD CD Select My Computer or Computer from Explorer and double click the icon of the set DVD drive The items of Autorun Menu are unavailable Is your system environment correct Some software requires administrator p...

Page 40: ...ject a disk using the eject button Eject the disk in the following procedure 1 Press the power switch to turn off the server POWER SLEEP LED is off 2 Use a 100 mm long metal pin that is 1 2 mm in diameter or uncoil a thick paper clip and insert it into the forced eject hole at the front of the tray Keep pressing slowly until the tray comes out Important Do not use anything that easily breaks such ...

Page 41: ... feature of the Windows installation disc To run this feature start the installation disc and then choose Repair your computer in Windows Setup wizard We recommend that this option is performed by the system administrator 6 2 Recovery of Windows Server 2008 R2 and Windows Server 2008 If Windows does not start for some reason you can recover Windows using the system recovery option Be sure to perfo...

Page 42: ...g the OS press Ctrl Delete Alt keys Resetting the server clears the memory Note Make sure that no processing is in progress when resetting the server 7 2 BMC Reset Press BMC RESET Switch only if a problem occurs in EXPRESSSCOPE Engine 3 BMC Do not press this switch usually To reset the BMC press BMC RESET Switch at least five seconds The remote management feature is disabled for about 40 seconds a...

Page 43: ... does not work Continue to hold POWER Switch of the server for at least four seconds The power is forcibly turned off To turn on the power back again wait at least 40 seconds after turning off the power Note If the remote power on feature is used cycle the power once to load the OS after the power has been forcibly turned off and then turn off the power again by shutting down the OS T120e POWER Sw...

Page 44: ...h You can also clear the password in BIOS Setup Utility SETUP by using the same procedure Tips Use BIOS Setup Utility SETUP usually to return the settings to the factory defaults To clear the password or the CMOS memory use the corresponding jumper switch illustrated in the figure below Important Do not change any other jumper switch settings Any change may cause the server to fail or malfunction ...

Page 45: ... For details refer to Safety precautions in Precautions for Use in User s Guide Make sure to complete installation Do not get your fingers caught Avoid installing under extreme temperature conditions Important Take anti static measures before operating the server For detailed information on static electricity refer to Chapter 2 1 2 Anti static Measures in User s Guide Clearing CMOS memory 1 Turn o...

Page 46: ...uide to remove Side Cover 2 Confirm the position of Clear Password Jumper 3 Change the jumper from Keep to Clear 4 Reassemble the server and press POWER Switch to turn on the server 5 POST halts with the following error message ERROR 8007 Password Cleared By Jumper Press F1 to resume F2 to Setup 6 Press F2 key to start BIOS Setup Utility and change the password and then execute Save Changes and Ex...

Page 47: ...written to the disk 8 2 Usage of System Diagnostics After turning off the server or restarting the server run System Diagnostics as follows 1 Run EXPRESSBUILDER and choose Tool menu from Boot Selecton Menu See Chapter 2 5 Details of EXPRESSBUILDER for details Note Choose English if Language selection menu appears Press Y key if Hit key to continue y Y appears in Redirection mode 2 From Tool menu c...

Page 48: ...ystem Diagnostics the relevant test result in the Test summary window is highlighted in red and Abnormal End is displayed in the result on the right side Move the cursor to the test that detected the error and press Enter key Take notes about the error message that has been output to the Detail Information screen and contact your sales representative 4 Follow the guideline shown at the bottom of t...

Page 49: ...tenance Guide 49 Chapter 1 Maintenance Option Optional features can be used from this menu Reboot Reboots the server 5 Choose Reboot in Enduser Menu The server restarts Remove EXPRESSBUILDER DVD from the drive System Diagnostics is now completed ...

Page 50: ...peripheral devices such as a display and then the server 2 Press F4 key while the message below appears Press F2 SETUP F3 Internal flash memory F4 ROM Utility F12 Network 3 Keyboard Selection Menu appears after POST completion The following menu is displayed after choosing a keyboard type 4 Choose a feature from the menu See 9 2 Features of Offline Tools for more information Off line TOOL MENU Mai...

Page 51: ... up the Off line Maintenance Utility the following features are available to run IPMI Information Viewer Displays System Event Log SEL Sensor Data Record SDR and Field Replaceable Unit FRU in Intelligent Platform Management Interface IPMI and also back up such logs Using this feature system errors and events can be investigated to locate the parts to be replaced You can also clear the SEL area and...

Page 52: ...te KVM see EXPRESSSCOPE Engine 3 User s Guide in EXPRESSBUILDER Note Connect the LAN cable to the connector on management LAN port If Shared BMC LAN feature is used connect the LAN cable to the corresponding LAN connector You can also control Off line Tools remotely by using BIOS Console Redirection 9 3 2 Preparation Set the remote management feature of EXPRESSSCOPE Engine 3 in advance to check ha...

Page 53: ...ESSBUILDER Describes the EXPRESSBUILDER attached to the server 6 EXPRESSSCOPE Engine 3 Describes EXPRESSSCOPE Engine 3 7 NEC ESMPRO Describes NEC ESMPRO Agent and NEC ESMPRO Manager applications to manage and monitor the server 8 NEC Product Info Collection Utility Describes the NEC Product Info Collection Utility 9 Universal RAID Utility Describes Universal RAID Utility an application to manage o...

Page 54: ... the BIOS Setup Utility SETUP 1 1 Starting SETUP Turn on the server and proceed with POST Press F2 key while the following message or NEC logo is displayed Press F2 SETUP 1 2 Parameters SETUP has the following menus Main menu Advanced menu Security menu Server menu Boot menu Save Exit menu These menus have several submenus for configuring ...

Page 55: ...disaplay language for SETUP If you run SETUP with BIOS Redirection Port enabled English is automatically selected and you cannot change System Language If BIOS Redirection Port is disabled you can change System Language System Date WWW MM DD YYYY Sets the system date System Time HH MM SS Sets the system time Factory settings Tips Be sure to confirm that the date and time in the BIOS parameters are...

Page 56: ... their left press Enter key to display its submenu and then change the settings 1 Processor Configuration Submenu On Advanced choose Processor Configuration and then press Enter key to display the menu screen shown below For the menu that has on the left move the cursor to it and then press Enter key to show its submenus For details about the options see the table on the next page ...

Page 57: ...it feature This option is displayed only when the installed processor supports this featue VT x Disabled Enabled Enables or disables Intel Virtualization Technology Active Processor Cores All 1 9 Specifies the number of active cores in processor The selectable number of cores depends on processor installed Hyper Threading Disabled Enabled Enables or disables the feature to simultaneously execute t...

Page 58: ...ports the Intel 64 architecture Hyper Threading display only Displays whether Processor 1 supports Hyper Threading feature or not Processor 2 CPUID display only Displays the ID of Processor 2 Not installed indicates that Processor 2 is not installed Processor Type display only Displays the type of Processor2 Processor Speed display only Displays the clock speed of Processor 2 Active Cores display ...

Page 59: ...C6 No Limit Specifies the upper limit for Package CState of processor EIST Disabled Enabled Enables or disables Enhanced Intel SpeedStep Technology feature This option appears only when the installed processor supports this feature Energy Performance Performance Balanced Performance Balanced Energy Energy Efficient Specifies whether the performance is preferred or energy saving is preferred while ...

Page 60: ...o is automatically selected after DIMMs are reconfigured Memory Frequency Limit Auto 800 MHz 1066 MHz 1333 MHz 1600 MHz Specifies the upper limit of operating frequency of memory The operating frequency is subject to be lowered than the specified value depending on memory configuration Memory Voltage 1 5 V 1 35 V Specifies the operating voltage of memory The memory voltage is subject todiffer from...

Page 61: ...e in the current memory configuration Sparing display only Supported is displayed when sparing feature is available in the current memory configuration CPU1_DIMM1 6 Status CPU2_DIMM1 6 Status display only Displays the current memory status The number displayed here corresponds to a DIMM slot number The number indicates the amount of memory as well as means that memory is normal The list below show...

Page 62: ...ce Controller and Option ROM Settings PCI Link Speed Settings ASPM Support Disabled Auto Specifies energy saving level of Active State Power Management When Auto is selected an appropriate level is automatically specified AER Support Disabled Enabled Enables or Disables the feature of controlling PCIe Advanced Error Reporting at OS On board LAN VGA is not available the feature 4GB PCI Hole Granula...

Page 63: ...oller LAN1 Option ROM Scan Disabled Enabled Enables or disables the option ROM SCAN for on board LAN 1 LAN2 Option ROM Scan Disabled Enabled Enables or disables the option ROM SCAN for on board LAN 2 PCI1 5 Slot Option ROM Disabled Enabled Enables or disables the option ROM on each PCI slot PCI1 slot cannot be used when installing 1CPU only at Model T120e PCI1 Slot Option Rom is always Unavailable...

Page 64: ...nboard PCI device and PCI devices connected with each PCI slot PCI1 2 3 Slot Link Speed Limit 2 5 GT s 5 0 GT s 8 0 GT s PCI4 5 Slot Link Speed Limit 2 5 GT s 5 0 GT s Specifies the upper limit of link speed for each PCI slot The link speed must not exceed the range specified in Target Link Speed Limit PCI1 slot cannot be used when installing 1CPU only at Model T120e PCI1 Slot Link Speed Limit is ...

Page 65: ... d Disabled Enabled Enables or disables Intel Virtualization Technology for Directed I O feature This option is displayed only when the installed processor supports this feature I OAT Disabled Enabled Enables or disables Intel I O Acceleration Technology feature Wake On LAN PME Disabled Enabled Enables or disables the feature that remotely powers on through a network Wake On Ring Disabled Enabled ...

Page 66: ...d then press Enter key to show its submenus Option Parameter Description SATA Information SATA Mode Disabled IDE Mode AHCI Mode Specifies SATA Mode If RAID is enabled by using the RAID configuration jumper this parameter indicates RAID Mode Hard Disk Drive Pre Delay Disable 3 Seconds 6 Seconds 9 Seconds 12 Seconds 15 Seconds 21 Seconds 30 Seconds Specifies delay time before accessing HDD during PO...

Page 67: ...e 67 Chapter 2 Useful Features a SATA Information Submenu Option Parameter Description SATA Port0 SATA Port1 SATA Port2 SATA Port3 SATA Port4 display only Displays the device connected to each port Not Present is displayed when the slot has no device ...

Page 68: ...ey to display the menu screen shown below Option Parameter Description Device Reset Timeout 10 sec 20 sec 30 sec 40 sec Specifies the timeout period when Start Unit Command is issued to USB Storage Controller Timeout 1 sec 5 sec 10 sec 20 sec Specifies the timeout period when Control Bulk and Interrupt Transfer commands are issued to USB Controller Factory settings ...

Page 69: ...n Submenu On Advanced choose Serial Port Configuration and then press Enter key to display the menu screen shown below On BIOS Redirection Port choose Serial Port A or Serial Port B and then press Enter key to display the menu screen shown below For details about the options see the table on the next page ...

Page 70: ...upt IRQ 4 IRQ 3 Specifies the interrupt for serial port B Console Redirection Settings BIOS Redirection Port Disabled Serial Port A Serial Port B Specifies a serial port for direct connections using NEC ESMPRO Manager or hyper terminal When this feature is enabled the following options are displayed Terminal Type VT100 VT UTF8 PC ANSI Selects the terminal type Baud Rate 9600 19200 57600 115200 Spe...

Page 71: ...enu and then change the settings Choose either Administrator Password or User Password and then press Enter key to display the screen where you can register change the password Tips User Password cannot be set without setting Administrator Password Do not set any password before installing OS If you have forgotten any password contact your sales representative For details about the options see the...

Page 72: ... logging in with an administrator privilege Security Configuration Password On Boot Disabled Enabled Enables or disables the feature that requires a password entry on boot This option can be changed when Administrator Password is set Disable USB Ports Disabled Front Rear Internal Front Rear Front Internal Rear Internal Front Rear Internal Selects the ports to be disabled Note that the USB keyboard...

Page 73: ...ntenance Guide 73 Chapter 2 Useful Features 1 Trusted Computing Submenu On Security menu choose Trusted Computing and then press Enter key to display the menu screen shown below If TPM Support is enabled the following menu screen appears ...

Page 74: ...1 System BIOS Express5800 T120e Maintenance Guide 74 Chapter 2 Useful Features If TXT Support is enabled the following screen appears For details about the options see the table on the next page ...

Page 75: ...fies TPM operation Configurable when TPM State is Enabled Current TPM Status Information TPM Enabled Status display only TPM Active Status display only TPM Owner Status display only Displays TPM Support Status Intel TXT Configuration TXT Support Disabled Enabled Enables or disables Intel Trusted Execution Technology This option can be changed when VT x VT d and TPM State are Enabled VT x Disabled ...

Page 76: ...r disables feature to detect PCI SERR FRB 2 Policy Retry 3 Times Disable FRB2 Timer Always Reset Specifies how the system should operate if FRB level 2 errors occur Boot Monitoring Disabled 5 60 minutes Enables or disables the boot monitoring feature and specifies the timeout setting To use this feature install NEC ESMPRO Agent on Windows If starting up an OS on which it is not installed disable t...

Page 77: ...end of POST processing if a memory resource error occurred while executing POST This setting is enabled if POST Error Pause in the Server menu is enabled Even if this option is set to Boot operation stops at the end of POST if errors occurred for all resources Power Switch Inhibit Disabled Enabled Enables or disables POWER Switch inhibit feature CLI SETUP Disabled Enabled Enables or disables the C...

Page 78: ...part number of the chassis Chassis Serial Number display only Displays the serial number of the chassis Onboard LAN1 MAC display only Displays the MAC address of the onboard LAN port 1 Onboard LAN2 MAC display only Displays the MAC address of the onboard LAN port 2 Management LAN MAC display only Displays the MAC address of the management LAN port BMC Device ID display only Displays the BMC device...

Page 79: ...AC LINK Delay Time 45 600 Specifies the delay time The minimum setting may differ from factory setting The minimum setting is displayed when executing Load Setup Defaults This option is selectable when Manually Setting is specified for Power ON Delay Time Mode Standby Power Save Disabled Enabled Enables or disables the feature that saves the standby power in standby state If this option is Enabled...

Page 80: ... AC LINK setting AC LINK setting System status before AC power was turned off Stay Off Last State Power On Operating DC power is ON Off On On Abort DC power is OFF Off Off On Forced shutdown Off On On Continue pressing POWER Switch for at least four seconds to forcibly turn off the power Tips If an uninterruptible power supply UPS is used for automatic operation set the AC LINK to Power On ...

Page 81: ...lways Disabled Bootup Numlock State On Off Enables or disables Numlock feature of keyboard Setup Prompt Timeout 0 65535 Specifies the time between 0 and 65535 seconds until F2 is pressed to launch SETUP Boot Option Priorities Boot Option 1 Boot Option 2 Boot Option 3 Boot Option 4 These items display the priority of boot devices If all of the Boot Options are set to Disabled the SETUP starts runni...

Page 82: ... changed 2 If a new bootable device is connected the device is assigned into each BBS Priorities as the lowest priority device 3 If a bootable device is disconnected from the server the relevant device is removed from BBS Priorities 4 When Load Setup Defaults is executed on Save Exit menu the Boot Option and BBS Priorities are changed as follows a Boot Option Priorities 1 Boot Option 1 CD DVD ROM ...

Page 83: ... changes and returns to the previous BIOS settings After closing SETUP the system automatically restarts c Save Changes Changes are saved in NVRAM d Discard Changes Changes are discarded and the settings are returned to the previous settings e Load Setup Defaults This option resets all settings in SETUP to the default settings Note Factory settings are subject to change from the default settings d...

Page 84: ...used to save temporary data 2 1 1 Compensation for recorded data NEC does not pay compensation for data recorded on Flash FDD even if the data is lost 2 1 2 Handling Flash FDD Flash FDDs are consumables If Flash FDD causes an error exchange a new Flash FDD Do not turn off the server while the access LED of Flash FDD is blinking Flash FDD cannot be connected via USB hub Directly connect Flash FDD t...

Page 85: ...r control feature Windows Server 2003 R2 Standard Edition SP2 or later Windows Server 2003 R2 Enterprise Edition SP2 or later Windows Server 2003 R2 Standard x64 Edition SP2 or later Windows Server 2003 R2 Enterprise x64 Edition SP2 or later Windows Server 2008 Standard Windows Server 2008 Enterprise Windows Server 2008 Standard x64 Windows Server 2008 Enterprise x64 Windows Server 2008 R2 Standar...

Page 86: ...he POST screen Press Ctrl M or Enter to run LSI Software RAID Configuration Utility 1 In the above figure x of LSI Software RAID Configuration Utility Verx xx indicates the utility version 2 mm dd yyyy indicates the date when the utility was created 3 z of BIOS Version z zz zzzzzzzz indicates the version of the LSI Software RAID BIOS LSI Software RAID Configuration Utility Ver x xx mm dd yyyy BIOS...

Page 87: ...es 4 1 1 Exiting LSI Software RAID Configuration Utility On TOP Menu of LSI Software RAID Configuration Utility press Esc key Choose Yes to exit the utility When the following message appears press Ctrl Alt Delete keys to restart the server Press CTRL ALT DEL To Reboot The System Yes No Exit ...

Page 88: ...ff Write Cache setting on controller This setting is not used by LSI Software RAID Read Ahead On Read Ahead setting on HDD Bios State Enable Enables or disables the LSI Software RAID BIOS Cont on Error Yes Continues or stops POST process if an error is occurred Fast Init Enable Enables or disables Fast Initialize Auto Rebuild On Enables or disables Auto Rebuild Auto Resume Enable Enables or disabl...

Page 89: ...ts a physical drive Make HotSpare Specifies a hot spare disk for auto rebuilding Force Online Forcibly changes a hard disk drive to the online state Change Drv State Forcibly changes a hard disk drive in the Virtual Drive to the offline state Cancels the setting of a hot spare hard disk drive Device Properties Views the hard disk drive information Device Type Device type Capacity Capacity Product ...

Page 90: ...iguration choose Configure and then New Configuration from TOP Menu Management Menu To add a configuration choose Configure and then View Add Configuration Important When a configuration is created by choosing New Configuration the existing configuration data is cleared To add configuration data to the existing configuration choose View Add Configuration Note When Easy Configuration is chosen to c...

Page 91: ... ARRAY SELECTION MENU screen appears 4 Use the cursor keys to move the cursor to the hard disk drive to be configured as an array disk and then press Space key The selected hard disk drive status changes from READY to ONLINE ONLINE A00 00 ONLINE A00 01 PORT 0 1 New Configuration ARRAY SELECTION MENU READY READY PORT 0 1 New Configuration ARRAY SELECTION MENU ...

Page 92: ... to create a Virtual Drive Virtual Drive s Configured screen appears The following screen shows an example of RAID1 consisting of two hard disk drives xxx xxxGB indicates the capacity of the Virtual Drive Units MB Size xxxxxxMB DWC Off RA On Accept SPAN NO RAID 1 Virtual Drive 0 Virtual Drive s Configured VD RAID Size Stripes StripeSz Status 0 1 xxx xxxGB 2 64 KB ONLINE SPAN 1 A 0 Select Configura...

Page 93: ... Drive capacity specified by Size MB GB or TB 3 Size Specifies the Virtual Drive capacity Up to eight Virtual Drives can be created For RAID10 the Virtual Drive capacity cannot be specified 4 DWC Specifies the disk write cache Parameter Description Off Write through On Write back Recommended On write back is recommended for this server but note that cache data is lost when a power failure occurs W...

Page 94: ...the arrow keys to move the cursor to the Virtual Drive to be initialized and then press Space key The Virtual Drive is selected 14 Press F10 key 15 To start the initialization of the selected Virtual Drive choose Yes at the initialization confirmation message The initialization completes when the Completed progress bar on the Init Of VD Is In Progress screen reaches 100 Press Esc key to return to ...

Page 95: ...RAID Configuration Utility 1 Replace the hard disk drive and turn on the server 2 Run LSI Software RAID Configuration Utility 3 Choose Rebuild from TOP Menu Rebuild PHYSICAL DRIVES SELECTION MENU screen appears 4 Move the cursor to a hard disk drive indicated by FAIL and then press Space key to select it The FAIL of the selected drive turns pink 5 Press F10 key after selecting the hard disk drive ...

Page 96: ... hot spare and then turn on the server 2 Run LSI Software RAID Configuration Utility 3 On TOP Menu choose Objects and then Physical Drive Objects PHYSICAL DRIVE SELECTION MENU screen appears 4 Move the cursor to the hard disk drive to be used as a hot spare and then press Enter key 5 Choose Make HotSpare 6 When choosing Yes at the confirmation message the indication of the hard disk drive specifie...

Page 97: ...re setting choose Objects and then Physical Drive from TOP Menu Move the cursor to the hard disk drive to cancel the hot spare setting press Enter key and then choose Change Drv State If two or more hard disk drives with the same capacity are assigned as a hot spare rebuilding is executed from the drive that has a smaller port number ONLINE A00 00 ONLINE A00 01 PORT 0 1 Objects PHYSICAL DRIVES SEL...

Page 98: ...RAID Configuration Utility 2 Choose Check Consistency from TOP Menu The Virtual Drives screen appears 3 Move the cursor to the hard disk drive to be checked for consistency and then press Space key to select it The Virtual Drive is selected 4 Press F10 key 5 To start Consistency Check choose Yes at the confirmation message Consistency Check completes when the Completed progress bar on CC Under Pro...

Page 99: ...al Drive choose Objects and then Virtual Drive from TOP Menu Move the cursor to the Virtual Drive to be deleted and then press Delete key Choose Yes at the confirmation message Want To Delete A VD 2 Force Online Forcibly changes a failed hard disk drive to online state On TOP Menu choose Objects and then Physical Drive Select the drive and then choose Force Online 3 Rebuild Rate Specifies the rebu...

Page 100: ...ID Controller RAID Controller Virtual disk Logical Drive Logical Drive Array Disk Array Disk Array Physical drive Physical Device Physical Device Tips raidcmd is a command provided by the Universal RAID Utility See Universal RAID Utility User s Guide for details 2 Numbering The numbers indicating RAID controller information differ between LSI Software RAID Configuration Utility and Universal RAID ...

Page 101: ...Rebuild Rate 0 to 7 Low 15 to 100 High 8 to 14 Middle Consistency Check priority Chk Const Rate 0 to 7 Low Setting values of Universal RAID Utility Item Levels of Universal RAID Utility Setting values High 20 Middle 10 Rebuild priority Rebuild Rate LSI Software RAID Configuration Utility Low 5 High 20 Middle 10 Consistency Check priority Chk Const Rate LSI Software RAID Configuration Utility Low 5...

Page 102: ...ogical Drive Logical Drive Drive group Disk Array Disk Array Drive Physical Device Physical Device Tips raidcmd is a command provided by Universal RAID Utility See Universal RAID Utility User s Guide for details 2 Numbering The numbers indicating RAID controller information differ between WebBIOS and Universal RAID Utility as shown in the table below See Universal RAID Utility Users Guide for deta...

Page 103: ...o 100 High 31 to 79 Middle Rebuild priority 0 to 30 Low 80 to 100 High 31 to 79 Middle Patrol Read priority 0 to 30 Low 80 to 100 High 31 to 79 Middle Consistency Check priority 0 to 30 Low Setting values of Universal RAID Utility Item Levels of Universal RAID Utility Setting values High 90 Middle 50 Rebuild priority Low 10 High 90 Middle 50 Patrol Read priority Low 10 High 90 Middle 50 Consistenc...

Page 104: ... 2 5 2 Menus of EXPRESSBUILDER 4 Autorun Menu appears Internal Flash Memory optional EXPRESSBUILDER can be started from Internal Flash Memory when Internal Flash Memory is installed on the server Note Copy the data of EXPRESSBUILDER to Internal Flash Memory first For details see 4 Internal Flash Memory in Chapter 2 5 3 Utilities Provided by EXPRESSBUILDER Confirm that the EXPRESSBUILDER disc or ot...

Page 105: ...the upper and lower arrow keys to move the cursor and then press Enter key to choose it OS installation is selected if no key is pressed Home Menu shown in 2 Home Menu appears when choosing OS installation Tool Menu shown in 3 Tool Menu appears when choosing Tool menu Normal mode The screen appears on the display Choose this mode usually You can operate EXPRESSBUILDER remotely by using BIOS Consol...

Page 106: ...choose Manual Selection in Step 1 of Setup b Utilities Starts a utility provided by EXPRESSBUILDER See Chapter 2 5 3 Utilities Provided by EXPRESSBUILDER for details c Versions Displays software and driver versions in EXPRESSBUILDER d Exit Closes EXPRESSBUILDER and then shut down or restart the server 3 Tool Menu Return to the previous menu Test and diagnostics Tool menu The system diagnostics whi...

Page 107: ... install bundled software using Autorun Menu Adobe Reader is required to view or print manuals Integrated Installation You can easily install Starter Pack or applications using this feature Log on the system with the built in Administrator to use this feature If you want to uninstall the applications or install individually choose Applications ...

Page 108: ... utilities provided by NEC Note Do not run the file provided by the third party 4 Internal Flash Memory available only on disc Manages Internal Flash Memory with the following commands a Check the status Checks whether Internal Flash Memory is installed and accessible POST message will be changed depending on the result of this command The commands 4 b and 4 c below can be run when Internal Flash ...

Page 109: ...cting the management LAN port to your network enables you to do the following from a remote site through a web browser and SSH client Managing the server Operating keyboard video and mouse KVM from a remote console Accessing a CD ROM DVD ROM floppy disk ISO image or USB flash drive in a remote console The optional license for remote management N8115 04 is required to use these features Virtual USB...

Page 110: ...00 T120e Maintenance Guide 110 Chapter 2 Useful Features 7 NEC ESMPRO 7 1 NEC ESMPRO Agent for Windows For details of NEC ESMPRO Agent for Windows see NEC ESMPRO Agent Installation Guide Windows in EXPRESSBUILDER or its help ...

Page 111: ...2 NEC ESMPRO Manager NEC ESMPRO Manager remotely controls and monitors the server hardware and RAID system To use these features install the bundled software such as NEC ESMPRO Agent on the server See NEC ESMPRO Manager Installation Guide or online help of NEC ESMPRO for details ...

Page 112: ... to this server s BMC For details see BMC Configuration User s Guide in EXPRESSBUILDER 7 5 NEC ExpressUpdate Agent NEC ExpressUpdate Agent enables you to manage and update the versions of the firmware and software installed in this server You can install the downloaded packages easily by using NEC ExpressUpdate For details see NEC ExpressUpdate Agent Installation Guide in EXPRESSBUILDER Tips Updat...

Page 113: ... the server information Product Info for maintenance by using this utility 8 1 Usage Run the stdclct collect exe contained in the installation folder of this utility This utility is usually installed to the C ezclct folder The log folder is created in the stdclct folder and Product Info is stored in a compressed zip file Tips Log on to Windows with an account that has an administrator privilege Th...

Page 114: ...1 5 6 N8103 174 RAID Controller 1GB RAID 0 1 5 6 N8103 168 RAID Controller 1GB RAID 0 1 5 6 See Installation Guide Windows for installation See Universal RAID Utility User s Guide in EXPRESSBUILDER for more information 9 1 Easy Configuration Feature Easy Configuration cannot be used with LSI Embedded MegaRAID 9 2 Creating Logical Drive of RAID 6 Four or more physical devices are needed to create a...

Page 115: ...120e Maintenance Guide 115 Chapter 2 Useful Features 10 Express Report Service Express Report Service HTTPS For details about Express Report Service Express Report Service HTTPS see Express Report Service Express Report Service HTTPS Installation Guide in EXPRESSBUILDER ...

Page 116: ...t Service MG Express5800 T120e Maintenance Guide 116 Chapter 2 Useful Features 11 Express Report Service MG For details about Express Report Service MG see Express Report Service MG Installation Guide in EXPRESSBUILDER ...

Page 117: ...a list of error messages for errors detected by the power on self test POST 2 List of Windows Event Logs Shows a list of Windows event logs 3 Accessing Data for Electrical Power Temperature and Processor Utilization Describes how to check power consumption in watts intake temperature and logical processor utilizations ...

Page 118: ...1 has been disabled AE02 CPU1_DIMM2 has been disabled Press F1 to resume F2 to setup Messages indicating a memory error in this example the message indicates that CPU1_DIMM1 and CPU1_DIMM2 have failed and that DIMM1 has been forcibly started up The next table lists the error messages and the actions to solve the problem Tips Write down the displayed messages and beep code before contacting your sa...

Page 119: ...detected contact your sales representative This error message also appears when lithium battery is removed 8007 SETUP Menu Password cleared by Jumper The password set in SETUP was cleared by the jumper Follow the steps described in Chapter 1 7 Resetting and Clearing the Server Start SETUP and then setup each item again If the same error is detected contact your sales representative 8020 BIOS updat...

Page 120: ...PU2_DIMM2 A009 Memory Error detected in CPU2_DIMM3 An error was detected in CPU2_DIMM3 A00A Memory Error detected in CPU2_DIMM4 An error was detected in CPU2_DIMM4 A00B Memory Error detected in CPU2_DIMM5 An error was detected in CPU2_DIMM5 A00C Memory Error detected in CPU2_DIMM6 An error was detected in CPU2_DIMM6 Contact your sales representative A420 Online Spare Memory was not ready Memory Sp...

Page 121: ...81 CPU1_DIMM1 with error is enabled An error in CPU1_DIMM1 was detected but because all memory is currently disabled this DIMM was forcibly enabled AE82 CPU1_DIMM2 with error is enabled An error in CPU1_DIMM2 was detected but because all memory is currently disabled this DIMM was forcibly enabled AE83 CPU1_DIMM3 with error is enabled An error in CPU1_DIMM3 was detected but because all memory is cu...

Page 122: ... PCI Configuration PCI Device Controller and Option ROM Settings PCIxx Slot Option ROM Disabled xx PCI slot number Start SETUP select Advanced Serial Port Configuration and specify the setting again in a way that the values of Base I O or Interrupt in Serial Port A and Serial Port B will not be the same B022 Serial Port Configuration Overlapped Overlapping serial port configuration was detected B0...

Page 123: ...nsor C021 System Voltage out of the range A system voltage abnormality was detected C040 SROM data read error An error was detected while reading data on SROM C041 SROM data checksum bad A checksum error was detected while reading FRU data C061 1st SMBus device Error detected An error was detected on 1st SM Bus C062 2nd SMBus device Error detected An error was detected on 2nd SM Bus C063 3rd SMBus...

Page 124: ...estart the server If the same error is detected repeatedly contact your sales representative C11B BMC Mezzanine card is not found BMC Mezzanine card is not installed C11C BMC Mezzanine partition is invalid A format error was detected in BMC Mezzanine card Contact your sales representative C11D BMC is in Forced Boot Mode Detected that BMC is in Forced Boot Mode Unplug the power cord wait for at lea...

Page 125: ...in this hardware configuration Contact your sales representative C320 Unmatched PSUs Unmatched power supply units are configured C321 System power consumption is out of range in PSUs System power consumption exceeds the power output capacity limit C322 No information for system power consumption check No information is acquired in checking system power consumption Check the installation status of ...

Page 126: ...installed correctly contact your sales representative 1 5 2 1 No processor in the server Make sure that the processor is correctly mounted If the processor is installed correctly contact your sales representative 1 An error occurred during POST process Contact your sales representative 2 Updated BIOS data was detected Wait until BIOS update completes 3 Reading or running the BIOS executable module...

Page 127: ...n error POST ERROR XXXX Error XXXX was detected during POST Check the message displayed on LCD and take an appropriate action No Available Memory in System No available memory is implemented Make sure that the memory is correctly implemented Error Pause in POST POST detected an error and paused Check the message displayed on LCD and take an appropriate action Entering BIOS SETUP MENU Starting up B...

Page 128: ...ystem error was detected in PCI bus PCI Bus Parity Error 1 A parity error was detected in PCI bus DIMM x Uncorrectable Error x DIMM number An uncorrectable memory error was detected Contact your sales representative CPUx_DIMM x Correctable Error x DIMM number A frequent occurrence of correctable memory error was detected The error was corrected You can continue operating the server If the same err...

Page 129: ...r Non Critical BaseBoard Voltage Upper Non Critical BaseBoard Voltage Lower Critical BaseBoard Voltage Upper Critical VBAT Lower Non Critical VBAT Upper Non Critical VBAT Lower Critical VBAT Upper Critical A voltage abnormality was detected Contact your sales representative Baseboard Temperature1 Lower Non Critical Baseboard Temperature1 Upper Non Critical Baseboard Temperature1 Lower Critical Bas...

Page 130: ... CPU2 DIMM Area Temperature Lower Critical CPU2 DIMM Area Temperature Upper Critical Processor1 Thermal Control Upper Non Critical Processor1 Thermal Control Upper Critical Processor2 Thermal Control Upper Non Critical Processor2 Thermal Control Upper Critical A temperature abnormality was detected It is possible that a fan has failed or is clogged Contact your sales representative DUMP Request Th...

Page 131: ...recoverable error occurred for CPU1 DIMM3 CPU1 DIMM4 Uncorrectable Error An uncorrectable error occurred for CPU1 DIMM4 CPU1 DIMM5 Uncorrectable Error An unrecoverable error occurred for CPU1 DIMM5 CPU1 DIMM6 Uncorrectable Error An unrecoverable error occurred for CPU1 DIMM6 CPU2 DIMM1 Uncorrectable Error An unrecoverable error occurred for CPU2 DIMM1 CPU2 DIMM2 Uncorrectable Error An unrecoverabl...

Page 132: ...chdog timer timeout occurred Contact your sales representative Node Manager Firmware Image execution Failed Node Manager Firmware Flash Erase Error Node Manager Firmware Flash Corrupted Node Manager Internal Error Node Manager can t communicate BMC Node Manager Manufacturing Error Node Manager Persistent Storage Integrity Error Abnormality in Node Manager occurred Turn off the power wait for about...

Page 133: ...sentative System Rear FAN1 Lower Non Critical System Rear FAN2 Lower Non Critical System Rear FAN3 Lower Non Critical System Rear FAN4 Lower Non Critical System Rear FAN5 Lower Non Critical System Rear FAN6 Lower Non Critical System Rear FAN7 Lower Non Critical System Rear FAN8 Lower Non Critical System Front FAN1 Lower Non Critical System Front FAN2 Lower Non Critical System Front FAN3 Lower Non ...

Page 134: ... is down Check to make sure the network cable is properly connected 4 When installing an OS running an OS for the first time or applying Starter Pack If the message appears upon system startup or upon applying Starter Pack there is no problem in system operation l2nd Warning Broadcom BCM57711 xx The network link is down Check to make sure the network cable is properly connected 4 When installing a...

Page 135: ...e event may be registered at logon This event does not affect system operation Microsoft Windows DistributedCOM Error The server xxxxxxxx xxxx xxxx xxxx xxxxxxxxxxxx did not register with DCOM within the required timeout 10010 Upon OS Installation Go to the following Microsoft website for details http support microsoft com kb 956479 Microsoft Windows WinRM Warning The WinRM service is not listenin...

Page 136: ...ports no connectivity to the internet 202 When the system is used If it is not registered after the Internet connection is established there is no problem with system operation Microsoft Windows Dhcp Client Error Your computer was not assigned an address from the network by the DHCP Server for the Network Card with network address 0x50E549A98325 The following error occurred 0x79 Your computer will...

Page 137: ...necting with a USB device remote media and or Virtual Flash USB Device When the below values are 00 in Details in the event logs Display this event does not affect system operation Word style 0000 0068030E 00000001 00000000 C004000B 0008 00000103 00000000 00000000 002D0800 0010 00000000 00000000 000427B7 00000000 0018 FFFFFFFF 00000006 00000040 00000000 0020 12060000 10000008 00000000 0000003C 002...

Page 138: ...80072AF9 134 Upon OS Installation This event does not affect system operation IPMIDRV Warning The IPMI device driver attempted to communicate with the IPMI BMC device during normal operation However the communication failed due to a timeout You can increase the timeouts associated with the IPMI device driver 1004 When you operate Windows Server 2008 R2 The above event log may be recorded Usually h...

Page 139: ...owing Microsoft website for details http support microsoft com kb 2003016 en us VSS Error Volume shadow copy service error unexpected error DeviceIoControl fdc generic_floppy_drive 6 6a032c4 0 0 GUID 00000000000002B0 0x00560000 0000000000000000 0 00000000001EC0E0 4096 0 hr 0x80070001 function is incorrect 12289 When you import a transportable shadow copy to another server that has a floppy disk dr...

Page 140: ...1 At system startup The event shown above is logged at system startup if a team is configured however there is no problem in operation of LAN driver iANSMiniport Warning Intel R has been deactivated from the team 13 At system startup The event shown above is logged at system startup if a team is configured however there is no problem in operation of LAN driver iANSMiniport Warning Team The last ad...

Page 141: ...n NetBT Error Initialization failed because the transport refused to open initial addresses 4307 Upon OS Installation This event log does not affect system operation unless it occurs often Service Control Manager Error The Parallel port driver service failed to start due to the following error The service cannot be started either because it is disabled or because it has no enabled devices associat...

Page 142: ... Warning Component error hr 0x80049E00 4 3 1054 Upon OS Installation This event does not affect system operation SNMP Error The SNMP Service encountered an error while accessing the registry key SYSTEM CurrentControlSet Services SNMP Parameters PermittedMa nagers 1500 Upon OS Installation This event does not affect system operation EvntAgnt Error SNMP Event Log Extension Agent did not initialize c...

Page 143: ... vbs Start Script Option Explicit Prepare for IPMI Driver Dim osvc oclass Dim oinstance oipmi set osvc getobject winmgmts root wmi set oclass osvc get microsoft_ipmi for each oinstance in osvc instancesof microsoft_ipmi set oipmi oinstance next Format the IPMI command request Dim oinparams set oinparams oclass methods_ requestresponse inparameters oinparams networkfunction h3e OEM NetworkFunction ...

Page 144: ...s lun 0 oinparams responderaddress h20 oinparams command h20 oinparams requestdatasize 0 Fire IPMI Command Dim outparams Dim i RecordCount set outparams oipmi execmethod_ requestresponse oinparams RecordCount outparams ResponseData 3 256 outparams ResponseData 2 Reserve SDR Repository oinparams networkfunction ha oinparams lun 0 oinparams responderaddress h20 oinparams command h22 oinparams reques...

Page 145: ... case 1 units2 degrees C case 6 units2 Watts case else units2 Refer to IPMI Specification Type 0x _ hex outtmp ResponseData 4 End Select Get Sendor Reading Dim sensorData rawData currentValue oinparams networkfunction h4 oinparams lun 0 oinparams responderaddress h20 oinparams command h2d oinparams requestdata array sensorNum oinparams requestdatasize 1 set sensorData oipmi execmethod_ requestresp...

Page 146: ...dress h20 oinparams command h23 oinparams requestdata array rv_ls rv_ms rc_ls rc_ms 48 idlength oinparams requestdatasize 6 set outsdridstring oipmi execmethod_ requestresponse oinparams tmpMessage ID String For j 3 to idlength 2 tmpMessage tmpMessage Chr outsdridstring ResponseData j Next WScript Echo tmpMessage End Sub End Script Execution example C VBS cscript nologo Sensor vbs Execution result...

Page 147: ... _ objWMIService Win32_PerfFormattedData_PerfOS_Processor objectSet objRefresher Refresh Dim first first true Do For each intProcessorUse in objProcessor If first Then If intProcessorUse Name _Total Then first false End If else Wscript Echo Proc intProcessorUse Name _ PercentProcessorTime _ intProcessorUse PercentProcessorTime End If Next Wscript Sleep 30 1000 sleep 30 1000ms objRefresher Refresh ...

Page 148: ...atts Tips Power consumption readings may not be acquired depending on the power supply configuration of the server In such cases either of the following messages is displayed Unable to send RAW command channel 0x0 netfn 0x3e lun 0x0 cmd 0xb rsp 0xc1 Invalid Command or Unable to send RAW command channel 0x0 netfn 0x3e lun 0x0 cmd 0xb rsp 0xcb Requested sensor data or record not found 3 2 2 Intake a...

Page 149: ...y executing the mpstat command provided in a Linux distribution For Red Hat Enterprise Linux 5 sysstat version rpm contains the command Execution example mpstat P ALL Execution result Linux 2 6 18 164 el5 localhost localdomain 11 17 09 17 59 30 CPU user nice sys iowait irq soft steal idle intr s 17 59 30 all 1 23 0 04 0 42 2 69 0 03 0 10 0 00 95 49 1086 42 17 59 30 0 0 42 0 00 0 58 0 76 0 00 0 00 ...

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