Forced Unscreened Transfer
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Chapter 2: Features
IntraMail System Guide
Forced Unscreened Transfer
Description
A Subscriber Mailbox can optionally convert Automated Attendant Screened Transfers to Unscreened
Transfers. Enable this option for a mailbox if the subscriber prefers to receive all calls sent by the Automated
Attendant as Unscreened Transfers. With Unscreened Transfers,
■
Calls from the Automated Attendant ring like other transferred calls and display the incoming Caller ID
data (if provided by telco and enabled in programming) as the call is ringing.
■
As with Screened Transfers, unanswered calls route to the subscriber’s greeting (recorded or default) so
the caller can leave a message. However, with Unscreened Transfer the caller cannot dial 2 to reach the
Next Call Routing Mailbox options (if programmed).
Related Features
If enabled in the Subscriber Mailbox, IntraMail automatically converts any Screened Transfers (TRFs) to
the subscriber’s extension to Unscreened Transfers (UTRFs).
After the Automated Attendant caller dials an extension, IntraMail calls (screens) the destination exten-
sion to see if the transfer can go through.
After an Automated Attendant caller dials an extension, IntraMail immediately transfers the call to the
extension and hangs up.
Programming
Step 1
Enable Forced Unscreened Transfer for the Subscriber Mailbox.
1.1
1808 - IntraMail Subscriber Mailbox Options:
- Enter
Y
(9) to enable this option to automatically convert Automated Attendant Screened
Transfers to Unscreened Transfers.
✔
By default, this option is disabled (
N
).
Operation
N/A
