Log Onto Voice Mail
112
◆
Chapter 2: Features
IntraMail System Guide
Log Onto Voice Mail
Description
A subscriber can log onto their mailbox using a method that best suits their needs and location. While at
their own phone, the subscriber just presses a single key to log onto their mailbox. To use their mailbox
while at a co-worker’s phone, the subscriber dials the IntraMail master number, followed by their mailbox
number (which is normally the same as their extension number). If they are away from the of
fi
ce, the sub-
scriber can still use their mailbox by calling in through the Automated Attendant.
Local (On-site) Logon
An extension user can log onto their mailbox in the following ways:
■
Press their
MW
key to log onto their Subscriber Mailbox.
■
Dial the IntraMail master number (e.g., 700), followed by their mailbox number. This method is typically
used by Guest Mailbox users, as well as subscribers attempting to log into their Subscriber Mailbox from
a co-worker’s phone.
Remote Log On
A Subscriber Mailbox user can call into the Automated Attendant and log onto their mailbox. Following are
two of the ways a user can do this:
■
After the Automated Attendant answers, dial a digit (typically #) followed by their mailbox number. This
method allows outside callers to log into their mailboxes from outside the company. Once they log into
their mailbox, they can use the allowed features in the mailbox main menu.
To avoid unauthorized
access to their mailbox, the user should enable their own unique Security Code.
■
If an extension has a Direct Inward Line that voice mail picks up, the caller can dial # during their greet-
ing to log into their mailbox (instead of leaving a message). This method allows subscribers to dial their
own number and then use the features of their mailbox. This capability must be set up in the user’s Next
Call Routing Mailbox. For example:
- Program the Next Call Routing Mailbox # digit as LOGON to IXXX.
- While listening to their greeting, the subscriber can dial:
# (to route to their Next Call Routing Mailbox), then
# and their mailbox number to log onto their mailbox.
By default, this option is provided in Call Routing Mailbox 000. Additionally, the subscriber should
enable a Security Code for their mailbox to prevent unauthorized logons.
Related Features
The Automated Attendant allows Subscriber Mailbox users to log into their mailboxes.
After remotely logging onto their mailbox, a subscriber mailbox user can remotely record their greeting.
A guest can log onto their mailbox by dialing the IntraMail master number followed by the Guest Mail-
box number.
To avoid unauthorized access to their mailbox (particularily with Remote Log On), the user should
enable their own unique Security Code.
A subscriber can log into their mailbox by pressing a key on their telephone, dialing the IntraMail master
number (followed by their mailbox number), or logging on through the Automated Attendant.
