Message Length
IntraMail System Guide
Chapter 2: Features
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131
2
Message Length
Description
You can set the maximum length of a message that can be left in a Subscriber Mailbox. When a caller tries to
leave a message that exceeds the limit, they hear, “
You have reached the recording limit.”
IntraMail sends the
portion of the message that
fi
ts within the allowed Message Length and hangs up. The Message Length
option helps you maximize the storage space reserved for messages. If you
fi
nd that callers are leaving
unusually long messages, shorten the Message Length. IntraMail will cut off the message once the caller
reaches the Message Length limit. On the other hand, if you hear that IntraMail is cutting off caller’s mes-
sages prematurely, increase the Message Length to give callers more time.
Related Features
N/A
Programming
Step 1
Set the maximum length of recorded messages.
1.1
8004 - IntraMail System Options:
- This option sets the maximum length (
1-4095
seconds) of recorded messages for:
- Subscriber Mailbox users dialing
RS
to record and send a message.
- Extension users leaving a message in a Subscriber Mailbox.
- Outside callers transferred by an extension user to a Subscriber Mailbox.
- Outside Automated Attendant callers accessing a mailbox via a GOTO command.
- Subscriber Mailbox Greetings.
- Mailbox Names.
✔
By default, these types of messages are
120
seconds long maximum.
Step 2
Set the maximum length of recorded Quick Messages.
2.1
8004 - IntraMail System Options:
- This option sets the maximum length (
1-4095
seconds) of recorded messages for:
- Automated Attendant callers leaving a message or Quick Message in a Subscriber
Mailbox.
- Call Routing Mailbox Instruction Menus.
✔
By default, these types of messages are
120
seconds long maximum.
Operation
N/A
