Message Retention
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Chapter 2: Features
IntraMail System Guide
Message Retention
Description
IntraMail will save a Subscriber Mailbox’s new, held, or saved messages for the Message Retention interval
and then delete them. You’ll
fi
nd Message Retention to be an invaluable tool for managing IntraMail’s voice
message storage space. If subscribers are letting old, unwanted messages build up in their mailboxes, shorten
the Message Retention time. Be sure to let the subscribers know how long IntraMail will retain their mes-
sages. By default, IntraMail retains all messages inde
fi
nitely.
IntraMail performs its Message Retention deletions at midnight of the day the message was marked for dele-
tion. For example, if the mailbox has 1 day Message Retention, any messages left on Wednesday are deleted
at midnight on Thursday.
Message Retention Guard Time
IntraMail has a Message Retention Guard Time that automatically starts when you change the date and time
in the telephone system. Message deletion can occur only after the Message Retention Guard Time expires.
This prevents Message Retention from inadvertently deleting messages when you change the telephone sys-
tem time and date. The guard time is
fi
xed at 4 days.
Related Features
The System Administrator can delete all messages in a Subscriber Mailbox.
A Subscriber Mailbox user can delete any messages left in their mailbox.
Programming
Step 1
Set the Message Retention Interval for a Subscriber Mailbox.
1.1
1808 - IntraMail Subscriber Mailbox Options:
- The choices are:
1-90
days.
Inde
fi
nite
(entered by pressing CLEAR).
✔
The default setting is
Inde
fi
nite
(entered by pressing
CLEAR
).
Operation
N/A
This feature is currently not available.