Subscriber Mailbox
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Chapter 2: Features
IntraMail System Guide
Subscriber Mailbox
Description
A Subscriber Mailbox is the type of mailbox assigned to a telephone system extension. The telephone
assigned to the Subscriber Mailbox is called the subscriber’s extension. When an extension user accesses
their voice mail, they are using their Subscriber Mailbox. It provides the IntraMail voice messaging services.
For a brief overview of the features available at a Subscriber Mailbox, review the
Related Features
below.
Then, go to the individual feature to
fi
nd out how it operates and any programming required to make it work.
IntraMail automatically assigns a mailbox to each extension in the number plan. By default in DS1000, only
the
fi
rst 8 (300-307) Subscriber Mailboxes are active. By default in DS2000, only the
fi
rst 16 (300-315) Sub-
scriber Mailboxes are active. See
Programming
below for more. DS1000 has 34 Subscriber Mailboxes (300-
333). DS2000 has 128 Subscriber Mailboxes (300-427).
Related Features
The Automated Attendant can route callers to a Subscriber Mailbox.
Auto Attendant Do Not Disturb sends Automated Attendant calls directly to a subscriber’s mailbox. Their
phone will not ring for calls from the Automated Attendant.
After a subscriber listens to a message in their Subscriber Mailbox, IntraMail can automatically erase or
save the message.
Enable or disable the Conversation Record beep for the Subscriber Mailbox.
A Subscriber Mailbox user can record a personalized greeting for their mailbox. Callers to the user’s
mailbox hear the prerecorded personalized greeting.
Review this feature to learn which features are available to a subscriber while listening to messages.
To simplify returning outside calls, IntraMail can ask the caller leaving a message to enter their phone
number prior to leaving the message. The subscriber can then dial
MC
to call the person back.
The Main Menu provides access to the features available to a Subscriber Mailbox.
Set the type of messages a subscriber will listen to when they dial
L
(5) after logging into their Sub-
scriber Mailbox.
Once activated, Message Noti
fi
cation dials up to 3 telephone numbers to let the user know they have new
messages in their Subscriber Mailbox.
Set the subscriber Mailbox message playback order.
Review this feature to learn which features are available to a subscriber while recording and sending a
message.
Set how long a Subscriber Mailbox will retain held and saved messages.
Set the maximum number of messages that can be left in the mailbox.
