Auto Attendant Do Not Disturb
IntraMail System Guide
Chapter 2: Features
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2
Auto Attendant Do Not Disturb
Description
When a subscriber enables Auto Attendant Do Not Disturb, Automated Attendant calls to their extension go
directly to their mailbox. Their phone will not ring for calls from the Automated Attendant. You can option-
ally enable Auto Attendant Do Not Disturb from system programming. A subscriber typically turns on Auto
Attendant Do Not Disturb when they need to work uninterrupted at their desk by outside callers sent from
the Automated Attendant.
Keep in mind that Auto Attendant Do Not Disturb will
not
block Intercom calls from co-workers or any other
type of outside call not routed through the Automated Attendant. For example, with Automated Attendant Do
Not Disturb enabled, Direct Inwards Lines and transferred outside calls to an extension work normally.
Related Features
If a subscriber has their calls forwarded immediately to their mailbox, Auto Attendant Do Not Disturb is
not necessary (i.e., the operations are redundant).
A subscriber does not have to have their greeting recorded to activate Auto Attendant Do Not Disturb.
Programming
Step 1
Enable Auto Attendant Do Not Disturb From Your Subscriber Mailbox.
1.1
See
Operation
below.
Step 2
Optionally enable Auto Attendant Do Not Disturb from System Programming.
2.1
1808 - IntraMail Subscriber Mailbox Options:
- Enter
Y
(9) to enable Auto Attendant Do Not Disturb.
✔
By default, this option is disabled (
N
).
