Extension Hunting to Voice Mail
IntraMail System Guide
Chapter 2: Features
◆
81
2
Related Features
A subscriber can forward calls to their mailbox calls don’t go unanswered when they are unavailable.
The telephone system can automatically reroute unanswered outside calls to the IntraMail Automated
Attendant.
Programming
Ring No Answer Trunk (Type 1) Hunting to Voice Mail
Step 1
Set up the hunt type and destination for Type 1 hunting.
1.1
1807 - Hunt Type
- Enter 1 for Ring No Answer Trunk (Type 1).
- Refer to the
Extension Hunting
in the
DS1000/2000 Software Manual
for more.
✔
By default, the entry is 0 (no hunting).
1.2
1807 - Hunt Destination
- Enter 700 (the IntraMail master extension number).
- Refer to the
Extension Hunting
in the
DS1000/2000 Software Manual
for more.
✔
By default, this entry is unde
fi
ned (entered by pressing
CLEAR
).
Step 2
Set the system timers used for Type 1 hunting.
2.1
0401 - Transfer Recall
- This timer sets how long a transferred trunk call or a UTRF from the Automated Attendant
rings an idle extension before routing to the extension’s mailbox.
- Refer to
System Timers
in the
DS1000/2000 Software Manual
for more.
✔
By default, this timer is
20
seconds.
2.2
0401 - DIL No Answer Time
- This timer sets how long a DIL waits at an extension before routing to the extension’s mailbox.
- Refer to
System Timers
in the
DS1000/2000 Software Manual
for more.
✔
By default, this timer is
15
seconds.
Busy Trunk (Type 4) Hunting to Voice Mail Routing Chart
Call Type
Extension Idle
Extension Busy
Extension in DND
Intercom
Does not hunt (use Call Forwarding instead).
Transferred Trunk Call
Does not hunt (use Call For-
warding instead).
Call goes immediately to mailbox.
UTRF from Automated
Attendant
Rings for
0401 - Transfer
Recall
interval, then routes
to mailbox.
TRF from Automated
Attendant
1
Rings for
8006 - Screened
Transfer Timeout
interval,
then Automated Attendant
prompts caller to leave a
message.
Automated Attendant immediately prompts caller to leave a
message.
Direct Inward Line
Does not hunt (use Call For-
warding instead).
Call goes immediately to mailbox.
1
See
