Extension Hunting to Voice Mail
IntraMail System Guide
Chapter 2: Features
◆
83
2
2.2
0401 - DIL No Answer Time
- This timer sets how long a DIL waits at an idle extension before routing to the extension’s
mailbox.
- Refer to
System Timers
in the
DS1000/2000 Software Manual
for more.
✔
By default, this timer is
15
seconds.
2.3
0403 - Call Forward Ring No Answer
- Set how long an Intercom call rings an idle extension routing to the extension’s mailbox.
- Refer to
System Timers, Station
in the
DS1000/2000 Software Manual
for more.
✔
By default, this timer is
10
seconds.
2.4
8006 - IntraMail Routing Mailboxes: Customize: Screened Transfer Timeout
- Set how long a TRF from the Automated Attendant rings an idle extension before prompt-
ing the caller to leave a message.
✔
By default, the timer is
15
seconds.
Busy Trunk (Type 4) Hunting to Voice Mail
Step 1
Set up the hunt type and destination for Type 4 hunting.
1.1
1807 - Hunt Type
- Enter 4 for Busy Trunk (Type 4).
- Refer to the
Extension Hunting
in the
DS1000/2000 Software Manual
for more.
✔
By default, the entry is 0 (no hunting).
1.2
1807 - Hunt Destination
- Enter 700 (the IntraMail master extension number).
- Refer to the
Extension Hunting
in the
DS1000/2000 Software Manual
for more.
✔
By default, this entry is unde
fi
ned (entered by pressing
CLEAR
).
Step 2
Set the system timers used for Type 3 hunting.
2.1
0401 - Transfer Recall
- This timer sets how long a UTRF from the Automated Attendant rings an idle extension
before routing to the extension’s mailbox.
- Refer to
System Timers
in the
DS1000/2000 Software Manual
for more.
✔
By default, this timer is
20
seconds.
2.2
8006 - IntraMail Routing Mailboxes: Customize: Screened Transfer Timeout
- Set how long a TRF from the Automated Attendant rings an idle extension before prompt-
ing the caller to leave a message.
✔
By default, the timer is
15
seconds.
Operation
Extension Hunting to Voice Mail
To force Extension Hunting to Voice Mail to redirect all your calls to your mailbox:
1.
Press
DND
.
■
Type 1 hunting will not redirect Intercom calls.
