Flexible Answering Schedules
IntraMail System Guide
Chapter 2: Features
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Flexible Answering Schedules
Description
The Automated Attendant can answer outside calls with different announcements and dialing options,
depending on the time of day and day of week. For example, a company can set up separate schedules for
weekdays, evenings, weekends, and speci
fi
c holidays. Each schedule can plan a different announcement to
callers, as well as provide them with unique dialing options. Once set up in programming, the schedule oper-
ation is automatic.
The Flexible Answering Schedules are determined by the set up of the IntraMail Answer Tables. See
Related Features
Determines how the Automated Attendant answers outside calls on each trunk.
The Automated Attendant can automatically answer the telephone system’s incoming calls, play an
Instruction Menu message, and provide dialing options to callers.
The mailbox associated with an Answer Table that speci
fi
es which dialing options (Dial Action Table)
and announcements are available to Automated Attendant callers.
De
fi
nes the dialing options for the Call Routing Mailbox chosen by the active Answer Table.
Programming
Step 1
Determine which Answer Table answers each trunk.
1.1
1003 - Trunk Options: Answer Table
- For each trunk, enter the number of the Answer Table that should handle that trunk’s Auto-
mated Attendant calls. See
✔
By default, all trunks use Answer Table 1.
Operation
N/A
