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5

2

LCD

The LCD (Liquid Crystal Display) provides call status 

activity information plus date, time and soft key 

operation.

3

Soft keys

The soft keys show the available features for your 

current activity. Any feature shown at the bottom of 

the LCD is available. The appropriate key is 

displayed on the screen according to the call 

handling process.

4

Programmable keys

The first programmable key is reserved as the Line 

Key. Line Keys allow the user to select which line to 

operate on.
Any programmable keys not used as Line Keys can 

be programmed as Speed Dial Keys by the user or 

system administrator. Numbers up to 24 digits can 

be assigned to Speed Dial Keys. The numbers may 

be a telephone number or star/hash codes.

5

Back key

This key allows you to exit from the Menu or Help 

mode and go back to the telephone main screen.

6

Mute key

Press key to mute the microphone. The LED on this key 

flashes when the microphone is muted. Press the key 

again to un-mute the microphone.

This button displays a red light when the phone 

is idle.

The light does not display when the micro

-

phone is in use during a call.

7

Headset key

Press the Headset key to enable the use of a 

supported headset.

8

Speaker key

Controls the built-in speaker which can be used for 

Hands Free dialing and conversations.

The LED on this key lights when the speaker is 

active.

9

Hold key

Press this key to place a call on hold.

10

Cursor pad

Use this key to navigate to various features.

The up and down keys on the cursor pad can 

be used to adjust the volume of the phone.

11

Multi (Scroll)  key

Press this key to scroll to the next page of 

Programmable Keys.

12

Home key

Press the Home key to return to the home screen.

Reference 

Number

Feature

Feature Description

Summary of Contents for ITK-32LCGS-1

Page 1: ... Orchestrating a brighter world UNIVERGE BLUE CONNECT QUICK START GUIDE ITK 32LCGS 1 NDA 32024 Issue 1 0 ...

Page 2: ...WELCOME TO UNIVERGE BLUE CONNECT All of your business communications integrated efficient and reliable ...

Page 3: ...1 What s in the box NEC ITK 32LCGS 1 ITK 32LCGS 1 Base Handset ...

Page 4: ...pward to raise the height and downward to lower the height Connect Cables Please follow the diagram to install your phone Once plugged in the phone will automatically download its configuration and start towork The voicemail box will be functional with a default greeting 1 Connect an Ethernet cable to the LAN port on the phone and connect the other end to your network Fig A 2 Insert the RJ 9 hands...

Page 5: ...ess 2 for Enable 7 Press the check mark soft key 8 Press the Home button to return to the main menu Connect a Headset To connect a headset 1 Insert the RJ 9 headset connector into the HEADSET port on the back of the phone The phone will now pick the headset as the default communication methodwhenplacingand answering phonecalls To return the phone to non headset mode follow the steps in Configure a...

Page 6: ... lamp flashes for incoming and missed calls and displays steady red for message waiting If missed call notification for the call indicator lamp is enabled the lamp flashes for incoming calls and missed calls including missed calls where someone has left a voice mail The lamp only display steady red if you still have mes sages waiting after you have cleared your missed calls ...

Page 7: ... the Menu or Help mode and go back to the telephone main screen 6 Mute key Press key to mute the microphone The LED on this key flashes when the microphone is muted Press the key again to un mute the microphone This button displays a red light when the phone is idle The light does not display when the micro phone is in use during a call 7 Headset key Press the Headset key to enable the use of a su...

Page 8: ...ROM THE PHONE 1 Press the Voicemail soft key 2 Enter the PIN provided to you by your Administrator followed by the key 3 Select option 3 for personal options 4 Select option 2 to change your PIN 5 Enter the new PIN when prompted Press when done Home Screen and Line Keys HOME SCREEN To access or return to the Home screen press the Home button LINE KEYS While on Home screen you can access the Line K...

Page 9: ...oft key The original call is put on hold 4 Dial an extension or telephone number ANSWERING AN INCOMING CALL On theHandset Pick up the handset to answer the call On a Headset Press the Headset button On Speakerphone Press the Speaker button or the Answer soft key to answer the call REJECTING AN INCOMING CALL Press the Reject soft key to immediately send the caller to voicemail REDIAL LAST NUMBER DI...

Page 10: ...ress the Resume soft key MUTE 1 To mute the microphone on an active call press the Mute button 2 To un mute the microphone press the Mute button again TRANSFERRING CALLS Blind Transfers 1 While on a call press the Transfer line key 2 Press the Blind line key 3 Dial an extension or telephone number 4 The call is automatically transferred Attended Consultative or Warm Transfers 1 While on a call pre...

Page 11: ...the original call by pressing the Resume button Rejecting the Second Call 1 Press the first line key The line key will begin blinking 2 Press the Reject soft key to immediately send the caller to voicemail VOLUME ADJUSTMENT In Call Volume While on a call press the Up and Down cursor pad buttons to adjust in call volume on the phone Ringer Volume While the phone is not in use press the Up and Down ...

Page 12: ...call as well as a visual indication of the parked call CALL PICKUP To pickup a call from an extension Directed Call Pickup From any phone dial 95 and the extension number of the ringing station you would like to answer or select the Call Pickup from specific extension programmed previously via Control Panel To Pickup a Call from a Group that you are a member of GroupCallPickup From any phone dial ...

Page 13: ...u decide not to complete the conference the call can be terminated by pressing the EndCall soft key 5 If you want to switch between each party before the conference is established you can use the Shuttle soft key 6 You can complete the conference by pressing the Conf soft key Hang Up whileconferencing 1 If you are establishing a conference call and want to hang up on the person you are calling pre...

Page 14: ...all Recording While on a call dial 9 or select the Record line key programmed previously via Control Panel to start and stop the recording The recording feature must be enabled by your admin before the feature can be used Note Note Different states have different laws about the notification that calls are being recorded Administrators can choose whether to enable or disable a call recording announ...

Page 15: ...nabled or by selecting the soft key To view a specific Personal Contacts entry 1 Use the Up and Down keys on the cursor pad to scroll through the Personal Contacts 2 You can select the entry via the middle button on the cursor pad to view the details for that entry 3 This displays the name and number for the entry along with the Speed Dial and Monitor settings 4 You can also call the entry by sele...

Page 16: ... input in a Speed Dial 7 If you have set a Speed Dial Key number for this entry set the monitor settings for this entry and press the soft key 8 Press the soft key to save your changes CALL HISTORY The phone stores call information of the most recent 50 calls displaying the newest entries first For multiple phone calls from the same telephone number the most recent time and date information for th...

Page 17: ...d press the soft key 2 Select 2 for Directory Add 3 Select the soft key if the info does not need any changes 4 If changes are required select the portion of the entry to change by using the UP and Down keys on the cursor pad then select the soft key 5 Once the entry has been modified select the soft key then select the soft key to save the entry To Delete Call History 1 Press the soft key 2 Selec...

Page 18: ...16 Weare hereto help http kb univerge blue main NEC Corporation 1994 2020 ...

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