Release 6.0
279
User Guide
Chapter 10 Troubleshooting
When access to the disk array is
attempted from NEC Storage
Manager Client (Web GUI), the
Windows Security Alert
dialog box
tells a Web browser function is
blocked
The function is blocked by a firewall. Click
Unblock
on the
dialog box or configure the firewall settings in advance so
that your Web browser is not blocked.
When access to the disk array is
attempted from NEC Storage
Manager Client (Web GUI), the Java
icon continues to be shown on the
Web browser window and the login
window does not appear.
The connection may fail when your Web browser is
configured to go through a proxy server. In this case,
configure the proxy exception of the Web browser so that
disk array is connected without going through a proxy
server. Follow the steps below.
Perform Step 1 through 3 only when Internet Explorer is
used.
1. Click
Control Panel
, and
Internet Options
. On the
Connections
tab click
LAN Settings
to open the
LAN
Settings
dialog box.
2. If the
Use a proxy server
check box is not selected, the
following procedure is not necessary. If this check box is
selected, click
Advanced
to open the
Proxy Settings
dialog box.
3. Add both the host name and the IP address to the
Do not
use proxy server for addresses beginning with box
.
Steps from 4 should be performed if your browser is
Internet Explorer or Firefox.
4. Follow the steps below to check the JRE proxy settings
Select
Control Panel
,
Java
and
Network Setting
to see
whether the
User browser settings
check box has been
selected. If not, click
Advanced
to add both the host
name and the IP address of the connecting destination to
the
Exceptions
box.
5.Exit and restart Web browsers.
Problem
Cause and Solution
Summary of Contents for M100
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