Release 6.0
278
User Guide
Chapter 10 Troubleshooting
10.3 NEC Storage Manager Errors
10.3.1 Errors Experienced Throughout NEC Storage Manager Usage
Problem
Cause and Solution
You cannot connect to the target disk
array when NEC Storage Manager
client is started.
The IP addresses of the disk array specified may not be
correct. Use the Network Setting Tool to confirm if the
specified IP addresses of the disk array are correct. If these
IP addresses are not correct, set the IP addresses again.
The window you have been working
on is not visible.
The following factor is conceivable. Remove the factor and
try your operation again.
The window you have been working on may be hiding
behind another window.
Switch window by pressing ALT+TAB.
When access to the disk array is
attempted from NEC Storage
Manager Client (Web GUI), nothing is
shown on the Web browser and the
status bar, located at the bottom of
the window, shows done.
The following causes are conceivable.
JRE is not installed.
Check JRE has been installed on the machine where
NEC Storage Manager Client runs. If not, install JRE
according to the procedure described in
“Before Starting NEC Storage Manager Client”
.
The security settings of the Web browser are not
configured.
Configure the Web browser settings by setting the URL
of the connecting destination as trusted sites. Also
configure the security level of trusted sites by selecting
Enable
under
Run ActiveX controls and plugins
of
ActiveX controls and plug-ins
. For details of the
settings, see
Section 4.5.1: “Before Starting NEC
.
The network is congested.
When Storage Manager Client (Web GUI) is started, it
downloads files required for its operation from the disk
array. Depending on the network traffic, it may take time.
Wait for a few minutes for the download to complete.
When access to the disk array is
attempted from NEC Storage
Manager Client (Web GUI), the
message "Warning - Security" is
shown.
This message indicates the digital signature of Storage
Manager Client has been successfully verified. Check the
name is "StorageManager" and the publisher is "NEC
Corporation", and then click
Run
.
If you select the
Always trust content from this publisher
check box and then click
Run
, the message will not be
shown the next time you start NEC Storage Manager Client.
Summary of Contents for M100
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