NEC NEAX 2000 IVS, User Manual

Page 1: ...NDA 24215 ISSUE 1 STOCK 151942 MATWorX 32 User s Guide December 1997 NEC America Inc...

Page 2: ...l not be reproduced without prior written approval from NEC America Inc NEAX MATWorX DESIWorX and Dterm are registered trademarks of NEC Corporation Copyright 1997 NEC America Inc Printed in the USA A...

Page 3: ...Script Editor 6 PBX Configuration Wizard 6 MATWorX 32 Applications 7 PBX Access Module PAM 7 Scheduler 7 DESIWorX 7 Introduction to Working in Windows 95 8 Navigating Through the MATWorX 32 Taskbar 8...

Page 4: ...t s the PAM 37 PAM Communication Overview 38 PAM Online Help 39 Accessing PAM Online Help 40 Chapter 6 Add Ins 41 What s an Add In 41 Four Categories of Add Ins 42 Features 42 Enhanced Features 42 Com...

Page 5: ...WorX 32 Online Help 57 Online Help Features 57 Accessing the Online Help System 57 Main Help Contents 58 Dialog level Help 58 What s This Help 58 Tool Tips 58 Printing Help Topics 59 Tip 59 Appendix A...

Page 6: ...rX 32 27 Figure 4 2 User Information Dialog 28 Figure 4 3 MATWorX 32 Taskbar 28 Figure 4 4 PBX Configuration Wizard Dialog 30 Figure 4 5 Connection to PBX Dialog 30 Figure 4 6 Disconnect from PBX Dial...

Page 7: ...MATWorX 32 User s Guide NDA 24215 Revision 1 0 Page v List of Tables Figure Title Page Table 3 1 System Requirements 19...

Page 8: ...ystem The Help system provides context sensitive information and procedures that will help you perform tasks using MATWorX 32 Refer to Chapter 10 MATWorX 32 Online Help for more information about the...

Page 9: ...oftware It is similar to working with the Maintenance Operation Console MOC but provides much more functionality by enabling you to create a list of NEAX2000 IVS commands a script which you can save a...

Page 10: ...Script Editor window The Extended Command Set characters are modifiers you type in front of a NEAX2000 IVS command on the MACH Script Editor window Using Extended Commands can greatly reduce the numbe...

Page 11: ...MATWorX 32 User s Guide Page 4 NDA 24215 Revision 1 0 About This Guide This page is for your notes...

Page 12: ...architecture that allows multiple dialogs Add Ins to communicate with a PBX You can connect to and program up to four PBXs at the same time MATWorX 32 provides a graphical user interface GUI to a NEA...

Page 13: ...o Chapter 6 Add Ins for more information MACH Script Editor This is a powerful time saving tool that enables you to create a list of NEAX2000 IVS commands that perform tasks in the PBX This list is re...

Page 14: ...gramming the PBX Refer to Chapter 5 PBX Access Module PAM for more information Scheduler The Scheduler is a versatile application that can be used stand alone or in conjunction with the MACH Script Ed...

Page 15: ...and pull down menus listing the selections available in the program Each button or menu selection provides access to the tools and applications available in the program To activate a selection click...

Page 16: ...it You can also click the Connect to PBX button to select a PBX from a list of available PBXs and connect to it Disconnect Select this menu item to access the Disconnect from PBX dialog where you can...

Page 17: ...n about a particular Number Plan Add In access the online Help for that Add In You can also click the Numbering Plan Tool Palette button to display a floating palette of buttons that can launch number...

Page 18: ...Ins Applications Menu MACH Script Editor Select this menu item to access the MACH Script Editor dialog where you can create and save a list script of NEAX2000 IVS commands to perform tasks in the PBX...

Page 19: ...ou simple questions and then uses the information to automatically configure the connection for the PC and the PBX Refer to Using the PBX Configuration Wizard on page 29 for more information on access...

Page 20: ...cribed within this guide You are able to move each MATWorX 32 dialog by placing your cursor on the title bar and holding down your left mouse button dragging the dialog to its new position and releasi...

Page 21: ...laced during the lookup process will remain changed Clicking the Update Data button saves the changes on the dialog to the PBX Clicking the Hide Dialog button hides the Add In dialog from view but lea...

Page 22: ...utton clears the displayed data on the dialog It does not clear the data from the PBX Clicking the Add button enables you to add an Add In to the MATWorX 32 Taskbar Refer to Chapter 6 Add Ins for more...

Page 23: ...ections will end Also if you are connected to the PBX through a direct connection your connection will be lost but will be automatically reconnected Clicking the Close button disregards any changes no...

Page 24: ...he Print Preview dialog Figure 2 2 automatically displays so you can preview the report before printing Figure 2 2 Print Preview Dialog You can use the Print Preview dialog to Print the displayed repo...

Page 25: ...MATWorX 32 User s Guide Page 18 NDA 24215 Revision 1 0 MATWorX 32 Overview This page is for your notes...

Page 26: ...ng Microsoft Windows 95 or NT 4 0 or higher and a NEAX2000 IVS PBX with 1000 series software or higher Table 3 1 System Requirements Minimum Requirements Recommended 486 66MHz processor Pentium 166MHz...

Page 27: ...ram The following procedure walks you through the installation of MATWorX 32 The Setup consists of a series of dialogs that supply you with default answers to questions regarding the installation of f...

Page 28: ...ision 1 0 Page 21 3 Select Run from the Start taskbar A dialog similar to the following displays Figure 3 1 Figure 3 1 Run Dialog 4 Type D Setup in the Open text box and click OK The MATWorX Install d...

Page 29: ...nstalling MATWorX 32 5 Click Next The Welcome dialog displays Figure 3 3 Figure 3 3 Welcome Dialog 6 Read the information in the Welcome dialog then click Next The Software License Agreement dialog di...

Page 30: ...t dialog then click Yes to accept the terms of the license agreement The Readme Information dialog displays Figure 3 5 Figure 3 5 Readme Information Dialog 8 Read the information in the Readme Informa...

Page 31: ...OK and then click Next The Select Program Folder dialog displays Figure 3 7 Figure 3 7 Select Program Folder Dialog 10 To accept the default program folder click Next To change it select an existing...

Page 32: ...ext until the Setup program begins copying files to your hard disk The Setup Progress windows display Figure 3 9 indicating the progress of the Setup program and the level of resources available on yo...

Page 33: ...MATWorX 32 User s Guide Page 26 NDA 24215 Revision 1 0 Installing MATWorX 32 This page is for your notes...

Page 34: ...s procedure explains how to launch MATWorX 32 each time you want to run the program Note Before you can use MATWorX 32 to program a NEAX2000 IVS you must configure a communication link between your PC...

Page 35: ...uler 32 for the first time the User Information dialog displays Figure 4 2 Figure 4 2 User Information Dialog 4 Enter your Name Company and Product Serial Number in the appropriate text boxes then cli...

Page 36: ...mmunication settings between your computer and the NEAX2000 IVS The Wizard asks you simple questions and then uses the information to automatically configure the connection for the PC and the PBX If y...

Page 37: ...n Wizard Dialog 3 Follow the instructions on your screen Help is available for each dialog in the Wizard by clicking the Help button Establishing the Connection Once you have established the communica...

Page 38: ...bullet item No MATWorX 32 will not operate properly until the hardware link is made Linking your PC to the PBX is an important part of the PBX installation This is different from configuring the commu...

Page 39: ...Wizard again since the connection failed Yes Go to the next bullet item No Run the PBX Configuration Wizard to detect any connection changes and re establish the proper communication settings between...

Page 40: ...operly connected to the PC External modem data cable is defective Telephone line cable is defective No Ringing Action Listen to the modem after it dials to determine that no ringing occurred Reason In...

Page 41: ...ch for a Connect message Reasons PC modem s highest speed is less than the PBX modem s speed Inappropriate initialization string Connect message but no carrier detect message Action Listen to the mode...

Page 42: ...6 Disconnect from PBX Dialog 2 Click the OK button MATWorX 32 disconnects from the PBX Exiting MATWorX 32 This procedure explains how to exit MATWorX 32 when you are finished working in the program I...

Page 43: ...MATWorX 32 User s Guide Page 36 NDA 24215 Revision 1 0 Getting Started This page is for your notes...

Page 44: ...tools and a NEAX2000 IVS PBX It provides connection and communication links for programming the PBX When you start MATWorX 32 the PAM automatically starts Then when MATWorX 32 tools need access to th...

Page 45: ...nnect and PBX Disconnect buttons on the MATWorX 32 Taskbar View a real time log of the transactions between the PAM and the PBX Send any of the NEAX2000 IVS PBX commands to the PBX PAM Communication O...

Page 46: ...ools the PAM and the PBX Figure 5 2 PAM Communication Flow PAM Online Help The PAM application contains its own context sensitive online Help system This guide provides a simple overview to the featur...

Page 47: ...e current PAM dialog press F1 To display What s This Help click the What s This button on the title bar of the dialog then click on a field or button to display a pop up description of the field or bu...

Page 48: ...on like station and trunk assignments numbering plan data and caller ID to name a few MATWorX 32 comes with several Add Ins that can be accessed from the Taskbar You can run multiple Add Ins at the sa...

Page 49: ...message Software ID and Display Issue are two examples of this type of Add In Figure 6 1 Feature Add Ins Enhanced Features Enhanced Feature Add Ins Figure 6 2 use one or more related commands to setu...

Page 50: ...t commands 30 and 35 respectively Figure 6 3 Command Add Ins Wizards Wizard Add Ins Figure 6 4 provide a simple way to perform difficult tasks by walking you through a series of questions in an automa...

Page 51: ...ar By default all Add Ins are installed and accessible from the Taskbar Unless you remove an Add In you will not need to perform this procedure 1 Access the MATWorX 32 Taskbar 2 From the Add Ins menu...

Page 52: ...cessfully installed an Add In Starting an Add In Add Ins are accessed and run from the MATWorX 32 Taskbar Simply select one from a pull down menu or click on a tool palette button to open it then sele...

Page 53: ...ove and click the Remove button The Notice dialog displays Figure 6 9 informing you that the Add In has been successfully removed Figure 6 9 Add In Removed Dialog 4 Click OK The Add Ins Manager dialog...

Page 54: ...features and capabilities of Add Ins For more detailed information including procedures and descriptions access the online Help for each individual Add In Help for Add In dialogs is included in the M...

Page 55: ...MATWorX 32 User s Guide Page 48 NDA 24215 Revision 1 0 Add Ins This page is for your notes...

Page 56: ...What s the MACH Script Editor The MOC Accelerated Command Heap MACH dialog Figure 7 1 is a powerful time saving tool that is integrated into MATWorX 32 It is similar to working with the Maintenance O...

Page 57: ...or button on the button bar You have now successfully launched the MACH Script Editor dialog MACH Script Editor Online Help This guide provides a simple overview to the features and capabilities of th...

Page 58: ...at can be used stand alone or in conjunction with the MACH Script Editor You can build and schedule scripts series of MOC commands all within the Scheduler or you can build the scripts using the MACH...

Page 59: ...e Scheduler by selecting Programs MATWorX 32 Scheduler from the Start taskbar in Windows 1 Access the MATWorX 32 Taskbar 2 From the Applications menu select Scheduler or click the Scheduler button on...

Page 60: ...ts select Help Contents F1 from the Help menu on the Scheduler menu bar You can also access the main Help contents by selecting Programs MATWorX 32 Scheduler Help from the Start taskbar To display Hel...

Page 61: ...MATWorX 32 User s Guide Page 54 NDA 24215 Revision 1 0 Scheduler This page is for your notes...

Page 62: ...SIWorX Figure 9 1 is a unique application that enables you to create and print function key labels for the Dterm stations on your NEAX2000 IVS The labels are saved in a database and can be modified an...

Page 63: ...line Help system This guide provides a simple overview to the features and capabilities of DESIWorX For more detailed information including procedures and descriptions access the DESIWorX online Help...

Page 64: ...ude Help for each dialog including a description and purpose of the dialog and its buttons Context sensitive What s This Help for every control field and button within a dialog Tool Tips when your cur...

Page 65: ...play What s This Help for a field or button do one of the following Click the What s This button on the title bar of the dialog then click on a field or button to display a pop up description of the f...

Page 66: ...Access the Help topic you want to print 2 Click the Print button or select Print Topic from the File menu The Print dialog displays 3 Click OK Tip You can use your right mouse button to click inside...

Page 67: ...MATWorX 32 User s Guide Page 60 NDA 24215 Revision 1 0 MATWorX 32 Online Help This page is for your notes...

Page 68: ...ifiers you type in front of the NEAX2000 IVS command in the MACH Script Editor window The following list represents the Extended Command Set 10 Finds the LEN assigned to the station in the First Data...

Page 69: ...d from the NEAX2000 IVS Command Set Uses the First Data specified in the previous command as the First Data in this command Leave this Second Data field blank 2X where X represents any command from th...

Page 70: ...t be used with any other Extended Commands in a script it must be the only command line in a script LFX where X represents any command from the NEAX2000 IVS Command Set Performs a filtered lookup and...

Page 71: ...MATWorX 32 User s Guide Page 64 NDA 24215 Revision 1 0 Extended Command Set This page is for your notes...

Page 72: ...y the PBX Interface Class indicating an error occurred inside the PBX while performing a requested operation Series 200 errors are currently not implemented Series 300 errors are generated by the PDQ...

Page 73: ...ake Time Out Error 10122 PBX Initialize Error Error 10123 Hardware Error Error 10124 Wrong Error Error 10125 Not Assigned Error 10126 Listup Not Supported Error 10140 Indicates you tried to use a comm...

Page 74: ...Failed Error 10215 Load Failed Error 10216 Code Not Used Error 10217 Assigned Already Error 10218 Invalid Area Number Error 10219 PBX Error Error 10220 PBX Busy Error 10221 Handshake Time Out Error 1...

Page 75: ...rify Failed Error 10315 Load Failed Error 10316 Code Not Used Error 10317 Assigned Already Error 10318 Invalid Area Number Error 10319 PBX Error Error 10320 PBX Busy Error 10321 Handshake Time Out Err...

Page 76: ...sum Error Error 10408 No File Defined Error 10409 File Error Error 10410 Read Header Error Error 10411 Write Header Error Error 10412 Data Not Found Error 10413 Wait Busy Now Error 10414 Verify Failed...

Page 77: ...Error Codes Listup Not Supported Error 10440 Indicates you tried to use a command to listup data and the command is not used by MATWorX 32 to generate listup data or the command being used is not sup...

Page 78: ...f you changed the destination directory or program folder name during the installation process the information below may be different on your machine MATWorX 32 and related applications use many diffe...

Page 79: ...nfigwiz where PBX Configuration Wizard files are located DESIWorX where DESIWorX label program files are located Db subdirectory of DESIWorX where DESIWorX database files are located Language where la...

Page 80: ...MATWorX 32 User s Guide NDA 24215 Revision 1 0 Page 73 Pam where PAM program files are located Reports where report templates are located SETWorX where Scheduler program files are located Userdat wher...

Page 81: ...MATWorX 32 User s Guide Page 74 NDA 24215 Revision 1 0 Directory and File Structure This page is for your notes...