5-4 Problem Solving
Running New Application Software
Problems that occur when you run new application software are usually related to the
software. Faulty equipment is much less likely, especially if other software runs
correctly. If you have problems while running new application software, check the
following:
Does the system meet the minimum hardware requirements for the software? Refer
to the software documentation.
Is the software an authorized copy? Unauthorized copies often do not work. Obtain
an authorized copy of the software.
If you are running the software from a diskette, is it a good copy?
If you are running the software from a hard disk drive, is the software correctly
installed? Where all necessary procedures followed and files installed?
If you are running the software from a CD-ROM disk is the disk scratched or dirty?
Are the correct device drivers installed?
Is the software correctly configured for the system?
Are you using the software correctly?
If other software runs correctly on the system, contact your vendor about the failing
software.
If the problems persist with the software, contact the software vendor's customer service
representative.
Summary of Contents for NEAX Express
Page 1: ... S e r v i c e a n d R e f e r e n c e G u i d e NEAX Express ...
Page 2: ...NEC ...
Page 3: ... S e r v i c e a n d R e f e r e n c e G u i d e NEAX Express ...
Page 18: ...xvi Using This Guide NEC ...
Page 38: ...1 20 System Overview ...
Page 82: ...3 30 Configuring Your System ...
Page 136: ...4 54 Disassembly and Reassembly ...
Page 158: ...5 22 Problem Solving ...
Page 164: ...6 6 Illustrated Parts Breakdown ...
Page 165: ...A System Cabling System Cabling Before You Begin Static Precautions Standard Configuration ...
Page 170: ...A 6 System Cabling ...
Page 208: ...C 20 Emergency Management Port ...
Page 209: ...D Platform Event Paging ...
Page 224: ...E 14 Connectors ...
Page 234: ...10 Glossary ...
Page 241: ...xx ...
Page 242: ... 456 01510 000 ...