vi Contents
5 Problem Solving
Problem Solving.................................................................................................................... 5-2
Static Precautions.................................................................................................................. 5-2
Resetting the System ............................................................................................................. 5-2
Fault Resilient Booting.......................................................................................................... 5-2
Troubleshooting Checklists ................................................................................................... 5-3
Initial System Startup.................................................................................................. 5-3
Running New Application Software ............................................................................ 5-4
After System Has Been Running Correctly .................................................................. 5-5
Additional Troubleshooting Procedures................................................................................. 5-6
Preparing the System for Diagnostic Testing ............................................................... 5-6
Monitoring POST........................................................................................................ 5-7
Verifying Proper Operation of Key System Indicators ................................................. 5-8
Confirming Loading of the Operating System.............................................................. 5-8
Specific Problems and Corrective Actions ............................................................................. 5-9
Power LED Does Not Light......................................................................................... 5-9
Incorrect or No Beep Code ........................................................................................ 5-10
No Characters Appear on Screen ............................................................................... 5-10
Characters are Distorted or Incorrect ......................................................................... 5-11
System Cooling Fans Do Not Rotate ......................................................................... 5-11
Diskette Drive Activity LED Does Not Light ............................................................ 5-11
CD-ROM Drive Activity Light Does Not Light ......................................................... 5-12
Problems with Application Software ......................................................................... 5-12
Press F2 Key to Enter Setup: Prompt Does Not Display............................................. 5-12
Enable F2 Prompt by Using SSU..................................................................... 5-13
Enable F2 Prompt by Changing a Jumper and Using SSU................................ 5-14
Bootable CD-ROM Is Not Detected .......................................................................... 5-14
Problems with the Network ................................................................................................. 5-15
PCI Installation Tips ........................................................................................................... 5-16
BIOS User’s Information..................................................................................................... 5-16
Error and Status Messages......................................................................................... 5-16
POST Error Codes and Messages .............................................................................. 5-20
6 Illustrated Parts Breakdown
Exploded View...................................................................................................................... 6-2
Field Replaceable Units......................................................................................................... 6-3
Redundant Power .................................................................................................................. 6-5
Replaceable Parts ........................................................................................................ 6-5
Cable List.............................................................................................................................. 6-5
A System Cabling
System Cabling .................................................................................................................... A-2
Before You Begin ................................................................................................................ A-2
Static Precautions................................................................................................................. A-2
Standard Configuration ........................................................................................................ A-3
B System Setup Utility
System Setup Utility (SSU) ...................................................................................................B-2
Creating SSU Diskettes .........................................................................................................B-3
Running the SSU...................................................................................................................B-4
Customizing the SSU ..................................................................................................B-5
Summary of Contents for NEAX Express
Page 1: ... S e r v i c e a n d R e f e r e n c e G u i d e NEAX Express ...
Page 2: ...NEC ...
Page 3: ... S e r v i c e a n d R e f e r e n c e G u i d e NEAX Express ...
Page 18: ...xvi Using This Guide NEC ...
Page 38: ...1 20 System Overview ...
Page 82: ...3 30 Configuring Your System ...
Page 136: ...4 54 Disassembly and Reassembly ...
Page 158: ...5 22 Problem Solving ...
Page 164: ...6 6 Illustrated Parts Breakdown ...
Page 165: ...A System Cabling System Cabling Before You Begin Static Precautions Standard Configuration ...
Page 170: ...A 6 System Cabling ...
Page 208: ...C 20 Emergency Management Port ...
Page 209: ...D Platform Event Paging ...
Page 224: ...E 14 Connectors ...
Page 234: ...10 Glossary ...
Page 241: ...xx ...
Page 242: ... 456 01510 000 ...