Problem Solving 5-15
Problems with the Network
The server hangs when the drivers are loaded:
Change the PCI BIOS interrupt settings. Try the “PCI Installation Tips” below.
Diagnostics pass, but the connection fails:
Make sure the network cable is securely attached.
Make sure you specify the correct frame type in your NET.CFG file.
The Link LED doesn’t light:
Make sure you have loaded the network drivers.
Check all cable connections.
Try another port on the hub.
Make sure you have the correct type of cable between the adapter and the hub.
Some hubs require a crossover cable while others require a straight-through cable
(for more information on crossover cabling, see your hub documentation).
The Activity LED doesn’t light:
Make sure you’ve loaded the correct network drivers.
Network may be idle. Try accessing a server.
The controller stopped working when an add-in adapter was installed:
Make sure the cable is connected to the port from the onboard network controller.
Make sure your PCI BIOS is current. Try the “PCI Installation Tips” below.
Make sure the other adapter supports shared interrupts. Also, make sure your
operating system supports shared interrupts; OS/2 does not.
Try reseating the add-in adapter.
The add-in adapter stopped working without apparent cause.
Try reseating the adapter first; then try a different slot if necessary.
The network driver files may be corrupt or deleted. Delete and then reinstall the
drivers.
Run the diagnostics.
Summary of Contents for NEAX Express
Page 1: ...U s e r s G u i d e NEAX Express...
Page 2: ......
Page 3: ...U s e r s G u i d e NEAX Express...
Page 10: ...viii Contents...
Page 36: ...1 20 System Overview...
Page 80: ...3 30 Configuring Your System...
Page 136: ...5 22 Problem Solving...
Page 137: ...A System Cabling System Cabling Before You Begin Static Precautions Standard Configuration...
Page 142: ...A 6 System Cabling...
Page 180: ...C 20 Emergency Management Port...
Page 181: ...D Platform Event Paging...
Page 192: ...10 Glossary...
Page 198: ...Index 4...
Page 199: ...xx...
Page 200: ...456 01509 000...