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7. Appendix
5. Loan Service Charges and Conditions:
Upon acceptance of this NEC Projector, Customer agrees to as-
sume liability for this loan unit.
The current cost of use of this loan unit is $200.00 USD for 12 calen-
dar days.
If Customer does not return the unit within the 12 calendar days,
Customer will be charged the next highest cost up to and including
the full list price to Credit Cards, which price will be informed by
NEC Authorized Service Stations. Please see the attached listing of
contacts for each country to arrange for pickup of the loan unit.
If you return to their country of origin with the loan unit, you will be
charged additional freight to return the unit to the loaning country.
Thank you for your understanding of this program.
Condition of your TravelCare Service Program
Enduser is requested to understand following condition of Travel-
Care Service Program and complete the necessary information on
the application sheet.
1. Service Options:
There are 3 types of "Service" available. Enduser has to understand
following condition and is required to fi ll in the Application Sheet.
1) Repair and Return:
The 'Faulty unit' is sent or collected from the customer. It is re-
paired and returned within 10 days to the customer, excluding
transport time.
There may have a case, repair and return can't be done by NEC
Authorized Service Station, because of shortage of spare parts
due to same model is not sold in the territory.
2) Repair and Return with Loan: (This service is limited to some
Service Stations)
This service is offered to the Enduser, who cannot wait until their
unit is repaired.
The customer can borrow a unit for $200 up to 12 days. Customer
then sends in inoperable unit to nearest NEC Authorized Service
Station for service. In order to prevent collection problem, En-
duser is required to fi ll in Application Sheet.
Enduser needs to confi rm the availability of the Service to NEC
Authorized Service Stations.
3) Loan Only:
For this service, NEC Authorized Service Station supplies the
customer with a loan unit for US$200 up to 12 days. Customer
keeps the inoperable unit and when customer returns home, cus-
tomer arranges to have the projector serviced in the home coun-
try.
2. Warranty Exclusions:
This program does not apply if the Projector's serial number has
been defaced, modifi ed or removed.
If, in the judgement of NEC Authorized Service Station or its agent
the defects or failures result from any cause other than fair wear and
tear or NEC neglect, or fault including the following without limita-
tion:
1) Accidents, transportation, neglect, misuse, abuse, water, dust,
smoke or default of or by the Customer its employees or agents
or any third party;
2) Failure or fl uctuation of electrical power, electrical circuitry, air
conditioning, humidity control or other environmental conditions
such as use it in smoking area;
3) Any fault in the attachments or associated products or compo-
nents (whether or not supplied by NEC or its agents which do not
form part of the Product covered by this warranty);
4) Any act of God, fi re, fl ood, war, act of violence or any similar oc-
currence;
5) Any attempt by any person other than any person authorized by
NEC to adjust, modify, repair, install or service the product.
6) Any Cross-border charges such as, duty, insurance, tax etc.
3. Charges for Warranty Exclusions and Out of Warranty Case:
In case faulty unit is under warranty exclusions case or under Out of
Warranty period, NEC Authorized Service Station will Inform estima-
tion of actual service cost to the Enduser with reason.
4. Dead on Arrival (DOA):
Enduser must take this issue up with their original supplier in the
country of purchase.
NEC Authorized Service Station will repair the DOA unit as a War-
ranty repair, but will not exchange DOA unit with new units.
Ver. 1 09/06
