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Replacing the Hard Drive in the NVM-2000 

 

 
Introduction 

The instructions in this supplement may be used for replacing the 
current hard drive in the NVM-2000 with any of the following hard 
drives: 
17569-24  -  24 Hour Replacement Hard Drive for E, G, and H Series. 
17569-65  -  65 Hour Replacement Hard Drive for J and K Series. 
 
You will use the information contained in these instructions to: 
 

1. 

Back up the current Voice Mail Database. 

2. 

Remove the existing hard drive installed in your NVM. 

3. 

Install the new hard drive. 

4. 

Write the hardware settings for the new drive to CMOS. 

5. 

Restore the Voice Mail database that you previously backed up. 

 
 

AMIS and FAX Mail 

 

■ 

If the installed system (with the old hard drive) had either of these 
options, contact NEC America, Inc.  

Important Note 

■ 

All work should be performed by a qualified technician. 

 

Tools and Materials Needed 

 

■ 

Phillips-head Screwdriver 

■ 

ESD Wrist Strap (to be worn on wrist and  attached to a grounded 
metal object at all times) 

■ 

3 ½ inch floppy disk(s) (Required for backing up the Voice Mail 
database.)  Four or more diskettes may be required depending on 
the system’s number of mailboxes, greetings, Welcome messages 
and Instruction messages. 

■ 

Monitor and keyboard connected to NVM 

■ 

Replacement Hard Drive (one of the part numbers from above)  

 

Locally Back Up the Voice Mail Database 

 

You should back up the current Voice Mail database.  Backing up the 
database should be performed locally and not through a modem.  
During the procedure, you will have the option to back up messages for 
individual mailboxes.  This is a lengthy and extensive process.  For 
this reason, it is recommended that you suggest that users delete as 
many (if not all) of their messages.  This will save you time and reduce 
the number of mailboxes you will have to back up.   
 
The backup instructions listed on the following page assume you are in 
the Full Screen Editor mode of programming the Voice Mail. 

Summary of Contents for NVM-2000

Page 1: ...NVM 2000 Hard Drive Replacement Instructions Part No 17569HDINS02 Issue 1 0 May 2001...

Page 2: ...ubject to change without notice and NEC America has no obligation to provide any updates or corrections to this manual Further NEC America also reserves the right without prior notice to make changes...

Page 3: ...Important Notes 1 Tools and Materials Needed 1 Locally Back Up the Voice Mail Database 1 Remove the Old Hard Drive 3 Install the Replacement Hard Drive 6 Write the Hardware Settings for the New Drive...

Page 4: ......

Page 5: ...ed Phillips head Screwdriver ESD Wrist Strap to be worn on wrist and attached to a grounded metal object at all times 3 inch floppy disk s Required for backing up the Voice Mail database Four or more...

Page 6: ...ides you with information about the Backup Utility 9 When you see the prompt Do you wish to continue Y N enter Y The Voice Mail System will shut down and exit to the SYSTEM SAVE FILE CREATION utility...

Page 7: ...urn off the NVM without first shutting it down If you do not shut down first you may corrupt the NVM database when you turn it off To remove the old hard drive Note Instructions assume you are in Full...

Page 8: ...alled Hard Drive cont d 6 Remove the cabinet cover by sliding it towards you and lifting it up See Figure 2 Figure 2 7 Remove and retain the four screws that secure cage assembly from the chassis The...

Page 9: ...mounting bracket 9 Disconnect the ribbon cable and power supply connector from the hard drive See Figure 4 10 Remove and retain the four screws securing the hard drive to the cage assembly See Figure...

Page 10: ...holes on the hard drive with the screw slots on the cage assembly See Figure 5 2 Secure the hard drive in place with the four screws removed and retained in step 10 of Remove the Old Hard Drive See Fi...

Page 11: ...he cage assembly in place with the four screws removed and retained in step 7 of Remove the Recalled Hard Drive See Figure 6 6 Replace the cabinet cover 7 Replace the 5 screws removed and retained in...

Page 12: ...17569 24 is a 24 hour drive regardless of the actual physical size of the drive Go to 17569 24 E G or H Series Determine Proper Procedure for Writing to CMOS see page 10 17569 65 J or K Series Determi...

Page 13: ...is supplement Write Hardware Setting for New Drive to CMOS Procedure B Note You should have completed the two steps in Determine the Proper Procedure for Writing to CMOS before you continue with this...

Page 14: ...have completed the two steps in Determine the Proper Procedure for Writing to CMOS before you continue with this procedure To write the hardware settings for the New Drive to CMOS 1 Wait for the MR B...

Page 15: ...ry Master Enter 1010 5 Use the Arrow key to move to the HEAD field for the Primary Master Enter 16 6 Use the Arrow key to move to the PRECOMP field for the Primary Master Enter 65535 7 Use the Arrow k...

Page 16: ...he system requests it 8 Select Local Restore The system prompts you through the restore procedure Select the files to be processed System Database D Mailbox Messages M File Type enter Q to Quit D 9 De...

Page 17: ...ec com Other Important Telephone Numbers Sales 203 926 5450 Customer Service 203 926 5444 Customer Service FAX 203 926 5454 Technical Service 203 925 8801 Discontinued Product Service 900 990 2541 Tec...

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