NVM-2e Menu Trees
Database Management Menu (Sheet 1)
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NVM-2e/i-Series Quick Setup Guide
Chapter 6: NVM-2e Menu Trees
Database Managem ent Menu (Sheet 1)
6 9
MW
This lights the Subscribers Msg Lamp when there is a new message in the Subscribers
Message Wait Lamp
7 2
SA
This gives the Subscriber Mailbox access to the System Administrator and/or Database
Management Menus.
System Administrator
6 7
NP
This assigns a name to the mailbox for the Directory Dialing (name-dialing) feature.
Mailbox Name Programming
To access the Database Management Menu:
1.
2.
3.
4.
5.
6.
Dial Voice Mail extension number_______________ or Voice Mail outside number_______________.
If you hear the company greeting, dial #. Otherwise, go to step 3.
If a mailbox is requested, dial System Administrator mailbox number_______________.
If requested, dial Security Code_______________.
Press DM for Database Management Menu.
Select the desired feature.
To select a feature, dial the letters shown to the left of the feature name. For your convenience,
their corresponding numbers are shown to the right of the feature name.
Database Management Menu
NVM-2e
Database Management Menu
P/N
NVM2EDBM2,
APRIL
2001
The Mailbox Programming Options are as follows:
2 6
AN
Automated Attendant ANswering Schedules
This sets up answering schedules so the Automated Attendant
can greet/instruct callers differently depending on the day/date
and time. A schedule consists of 4 things:
1) A schedule number (1-20).
2) Day, date, or range of days that the greeting/instructions
should play.
3) Time of day that the greeting/instructions should start playing.
4) The mailbox number that should answer the call.
The greeting/instructions (called the Instruction Menu) is actually
recorded for the mailbox.
For example, suppose the data for Schedule 1 is:
All people who call into the Auto Attendant on Monday - Friday at
12:00 PM or later will hear the Instruction Menu recorded for Call
Routing Mailbox 802. To record the Instruction Menu, see the
System Administrator Menu. To set up dialing options for the
Automated Attendant callers, see the Automated Attendant Dial
Action Tables below.
Monday - Friday, 12:00 PM, 802
Subscriber Mailbox Programming
6 7
MP
3 2
DA
Automated Attendant Dial Action Tables
A Dial Action Table (DAT) sets up a menu of dialing options (e.g.,
,
etc.) for Auto Attendant callers. You can set up a menu using
Keys 0-8 on the dialpad. To set up the menu, you assign an
action and number to each key. When the caller presses the key,
the Auto Attendant performs the action and dials the number. An
example for entering an action/number/key is as follows:
1. Select the action: . The code, ET is for action Pre-Defined
Extension Transfer (Screened) listed on the next page.
2. Select the number: .
3. Press the key for the action: .
The result is as follows: When the caller presses key 2, the Auto
Attendant transfers the call to extension 25.
Voice Mail provides 4 Dial Action Tables. At default, Dial Action
Tables (1-4) are associated with Call Routing Mailboxes 802, 803,
804 and 807 respectively. So if Call Routing Mailbox 802 is
answering calls (see Answering Schedules above), the Voice
Mail will let callers use the menu of options in Dial Action Table 1.
The available actions are listed on sheet 2.
For Susan, press 1. For John, press 2. For Sales, press 3.
ET
25
2
3 8
FT
Fax Transfers
This allows assigning an extension number to a fax machine
(using an extension number for a fax reduces the number of
Subscriber Mailboxes to 49).
7 4
SI
System Initialization
This initializes the message database, the entire database and
the phone system integration. The available options are on sheet
3.
Sheet 1 of 3
3 7
DS
This deletes the Security Code of the Subscriber mailbox.
Delete Security Code
6 5
ML
This determines the number of messages that a Subscriber Mailbox may hold. Setting
the number to 0 (zero) prevents the mailbox from receiving messages.
Specify Message Storage Limit
6 9
MW
This lights the Subscribers Msg Lamp when there is a new message in the Subscribers
Message Wait Lamp
8 9
UX
This determines the number of messages that a Subscriber Mailbox may hold. Setting
the number to 0 (zero) prevents the mailbox from receiving messages.
Forced Unscreened Xfer (Transfer)
6 9
MW
This lights the Subscribers Message Lamp when there is a new message in the
Subscribers Mailbox.
Message Wait Lamp
2 2
BA
This prevents an Auto Attendant caller from reaching the Subscriber extension. Voice
Mail lets the caller leave a message. Or you can have Voice Mail reroute the blocked
caller to another extension. See Next Call Routing Mailbox below.
Block Auto Attendant Calls
6 2
NC
This assigns a Call Routing Mailbox (along with its Dial Action Table) to a Subscriber
Mailbox. This Call Routing Mailbox does the following:
Lets an outside caller dial 0 before or after leaving a message in a Subscriber
Mailbox. Dialing 0 reroutes the caller to another extension, typically the operator.
Automatically reroutes the callers who have been blocked from reaching the
Subscriber extension (see Block Auto Attendant Calls above.).
In both cases, the Voice Mail reroutes the call using the Key 0 assignment in the Dial
Action Tables (see Dial Action Table Programming Menu). For example, if you assign
Call Routing Mailbox 803 as the Next Call Routing Mailbox, you will have to program
Key 0 in Dial Action Table 2. If you want the caller to go to the operator, you could select
Unscreened Transfer to a Pre-Defined Extension (UX) for the Key 0 action and the
operators extension for the Key 0 number.
Next Call Routing Mailbox
