6-10 Solving System Problems
!
System does not maintain date, time, or system
configuration information.
Change the battery (see “Battery Replacement” in this chapter). For
assistance, call your NECC dealer or the NECC Technical Support
Center.
!
System does not boot from hard drive.
The system usually tries to start from the diskette drive before it starts
from the hard drive. Remove the diskette from the diskette drive.
Run the Setup Utility (see Chapter 3) and set the initial Boot
parameter to Hard Drive instead of Removable Device.
!
System doesn’t boot immediately after hard drive spins up.
The “Hard Disk Pre-Delay” in the BIOS Setup utility Boot menu can
be changed to a lower setting. (If you get a message “operating system
not found” after you change the setting, the delay is at too low a
setting. Set the hard disk pre-delay slightly higher.)
!
System performance seems sluggish.
Close any applications you are not using. When numerous
applications are open at the same time, system performance can slow.
Check your Internet browser for excessive cache files. Delete the
cache files as necessary (see the browser online documentation for
further information).
Try restarting your system, especially if you have been performing
extensive edits, copy and paste operations, etc. System performance
often improves once the system is rebooted.
Sometimes intense network activity can slow the performance of
systems connected to the network, even if you are not accessing files
or sites on the network. If you log off the network at such times,
system performance can improve.
Check that your system is set for optimal operation. See your
operating system documentation.
Check the memory requirements of your software applications. If
required, install additional memory modules.
If you have recently added optional memory, check that the memory
modules were properly installed.