Troubleshooting 7-5
!
The CD does not eject due to a power failure or software error.
Insert the end of a paper clip into the CD-ROM emergency eject hole. Press inward on the
clip to open the CD-ROM door.
!
The CD-ROM drive plays music CDs but the sound is not heard.
Check that the speaker power is on (see “Speaker Problems”).
Adjust the volume control on the speakers.
Adjust the volume control on the CD-ROM drive.
Check the volume control in the system tray along the taskbar.
Check that the cable connecting the CD-ROM drive to the system board CD audio
connector is in place and secure.
Speaker Problems
Check the following problems to see the possible cause and solution.
!
No sound from the speakers.
Check that the speaker power is on. Verify that all speaker cable connections are correct and
secure.
Check that the power adapter is connected to the power source and the speaker.
If using a headphone, check that it is plugged in.
!
Speaker volume is too low.
Adjust the volume control on the speaker. If the volume is still too low, adjust the volume
through the system software. See the Windows Multimedia online help.
!
Sound is only coming from one speaker.
Balance the speaker output by adjusting the balance in the sound software. See the
Windows Multimedia online help.
Summary of Contents for POWERMATE CT 815 - RELEASE NOTES
Page 13: ...1 System Overview Configurations Features Components Software...
Page 106: ...6 Preventive Maintenance System Cleaning Keyboard Cleaning Mouse Cleaning...
Page 109: ...7 Troubleshooting Checklist Diagnostics...
Page 118: ...8 NECC Information Services Service and Support Functions Technical Support...