Section 4
Maintenance and Troubleshooting
This section provides information on maintaining and troubleshooting the PowerMate
P2166M/P2200M Series computers. Also included in this section are
NECCSD service telephone numbers (see Table 4-1)
online information access procedures
maintenance procedures
CMOS battery replacement procedures.
Table 4-1 NECCSD Service and Information Telephone Numbers
Service
Call
To order NECCSD spare parts, cross-shipments,
status on orders, part numbers, contracts,
extended warranties and customer service
issues (dealers only)
In the U.S., call 1(800) 632-4565
To order NECCSD spare parts (for customers)
In the U.S., call 1(800) 233-6321
In Canada, call 1(800) 727-2787
To obtain option information, literature, dealer
locations, and sales leads
Call 1(800) NEC-INFO
To open a service call or speak to a technician
To send technical questions over email
To fax technical questions to customer support
In the U.S., call 1(800) 632-4565
tech-support@nectech.com
In the U.S., fax 1(508) 635-4666
To log onto the NECCD Electronic Bulletin Board
System (BBS) for down loading software drivers
and the latest BIOS for ROM flashing
Call 1(508) 635-4706
(see BIOS Update Utility in Section 2)
To acquire FastFacts™ about NECCD products
to your fax machine 24 hours a day. Use this
automated service to receive the latest Technical
Information Bulletins and more.
In the U.S., call 1(800) 366-0476
Outside the U.S., call 1(708) 238-7800
To inquire about Canadian repairs
Call 1(800) 268-4191
Summary of Contents for POWERMATE P2166
Page 217: ...Index 4 ...
