4-10 Maintenance and Troubleshooting
Table 4-2 Problems and Solutions
Problem
Symptom
Solution
Operating system
does not boot
Intermittent beeping at
power-on. Computer beeps
more than once and is unable
to complete boot-up.
1.
Check system configuration and
jumper settings (refer to Appendix B).
2.
Verify that drives are enabled.
3.
Reseat SIMMs and option boards in
their connectors. Inspect system board for
dropped objects.
4.
Remove option boards and reboot.
5.
Replace system board.
“Invalid Configuration”
message displayed.
1.
Press
F1 to run Setup and correct the
parameters.
2.
Replace the CMOS battery if the date
and time must be set each time the
computer is powered on.
Computer halts during
loading sequence.
1.
Power the computer off. Check for
proper jumper settings (see Section 2),
then power-on the computer.
2.
Check condition of selected bootload
device (diskette or hard disk) for bad boot
track or incorrect OS files.
3.
Try booting OS from diskette or
recopy OS files onto hard disk.
4.
Verify correct hard disk is selected.
Diskette drive does
not work
Lamp on drive panel does not
light when diskette is loaded.
1.
Check power and signal cable
connections between diskette drive,
system board, and power supply.
2.
Check diskette drive jumpers.
3.
Check power supply and replace
diskette cable.
4.
Replace diskette drive.
5.
Replace system board.
Hard disk
malfunction
Hard disk drive lamp does not
light but hard disk drive can
be accessed.
1.
Check cable connections between
lamp and system board.
Hard disk controller failure
message displayed.
1.
Check that the IDE port and hard disk
drives are enabled in Setup.
Summary of Contents for POWERMATE P2166
Page 217: ...Index 4 ...