NEC SuperScript 1800, Network User'S Manual

Page 1: ...S U P E R S C R I P T 1 8 0 0 NETWORK USER S GUIDE July 1999 808 878291 011A...

Page 2: ...plications must be determined by the customer and is not warranted by NEC Technologies To allow for design and specification improvements the information in this document is subject to change at any t...

Page 3: ...the Printer for UNIX Clients 14 Configuring the Printer for AppleTalk 14 Using the Network Printer Manager 15 Printing a Network Configuration Page 16 What Next 16 CHAPTER 4 PEER TO PEER TOPOPLOGY In...

Page 4: ...View Menu 48 Settings Menu 48 Maintenance Menu 48 Help Menu 48 Network Interface Window 48 General Tab 48 TCP IP Tab 49 NetWare Tab 49 AppleTalk Tab 50 SNMP Tab 50 Printer Properties Window 51 Model D...

Page 5: ...IPX Statistics 67 AppleTalk Statistics 68 SNMP Statistics 68 DLC Statistics 69 APPENDIX D TROUBLESHOOTING Introduction 71 Basic Troubleshooting 71 APPENDIX E UPGRADING THE NIC FIRMWARE Introduction 73...

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Page 7: ...t the topologies described in Chapter 2 Appendix A Operator Panel Commands is a reference that describes the network menu items in the printer s Operator Panel and how to navigate through them Appendi...

Page 8: ...twork operating system NOS may have to be configured to recognize the printer and make it available to print clients The SuperScript 1800 can directly connect to an Ethernet 10Base TX or 100Base TX ne...

Page 9: ...nformation about network commands located in the Operator Panel see Appendix A Operator Panel Commands on page 43 NIC Flash Memory The printer s NIC contains memory devices that hold firmware for proc...

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Page 11: ...This chapter describes each topology The following chapters describe how to configure the printer and your computers to use each topology except for the Printer Sharing Topology Please refer to your c...

Page 12: ...o the printer in the sequence which they are received This process relieves a client from having to store the print job and allows them to focus on other computing tasks The server can also be configu...

Page 13: ...t receives a print job while it s performing other computing tasks it may experience some slowdown The NOS can be Microsoft NT Server or Novell NetWare The LAN can be any type of network that can inte...

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Page 15: ...for the 10 100Base TX Network Interface Kit Order Number 1802 The kit can be ordered across the internet from NEC s web site at www nec com This chapter describes how to install the 10 100Base TX Net...

Page 16: ...all cables from printer 4 Position the printer so the right side of the printer can be worked on 5 Remove screws from the side cover then open back cover B 6 Pull tab to release the side cover C 7 Sl...

Page 17: ...next section to connect the printer to your network CONNECTING THE PRINTER After the NIC is installed the printer can be physically connected to your network You ll need a Category 3 4 or 5 network c...

Page 18: ...s IP address If you plan on configuring the NIC through the printer s Operator Panel afterwards you can use the web pages to assign a name to the printer so it can be easily identified by network use...

Page 19: ...ing on IPX and selecting the type of Ethernet framing used by the network The printer can be configured to determination the framing automatically or set to use a specific type To configure IPX protoc...

Page 20: ...ript language the SuperScript 1800 must be upgraded with the PostScript Level 2 Upgrade Kit Order No 1802 For more information see Chapter 8 Printer Options of the SuperScript 1800 User s Guide If cal...

Page 21: ...a name for the printer 6 In the Printer Description text box type in a description for the printer for example its location 7 Click the TCP IP tab to bring it to the front 8 Assure the TCP IP check bo...

Page 22: ...NPM 15 If BOOTP or RARP was selected as the IP address assignment method in an earlier step restart the printer PRINTING A NETWORK CONFIGURATION PAGE To verify the NIC configuration print a network c...

Page 23: ...CLIENT There are four types of networked Windows computers that can be configured for sending print jobs to the SuperScript 1800 printer Computers running Windows 95 Computers running Windows 98 Comp...

Page 24: ...isk button then navigate the SuperScript 1800 Solutions CD to the appropriate directory to get the PostScript installation file Depending on your operating system navigate to one of the following dire...

Page 25: ...CD to the appropriate directory to get the PostScript installation file Depending on your operating system navigate to one of the following directories Ss1800 Winnt Ps Select the SuperScript 1800 Net...

Page 26: ...ow 2 Double click on Extensions to view its contents 3 Assure that AppleScript and AppleScriptLib are selected If they are not selected select them then click Restart to restart your computer Configur...

Page 27: ...type admintool then press ENTER to start Admintool 2 From the Browse menu select Printers to list all the printers connected to the network 3 From the Edit menu point to Add then select Access to pri...

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Page 29: ...Client Configuring a UNIX Client NETWARE NETWORKS Setting up a NetWare printer server topology involves creating a print queues and servers then configuring each print client Queues on NetWare servers...

Page 30: ...ager to start the NEC SuperScript 1800 Network Printer Manager Once NPM starts it will begin searching the network for the printer Every SuperScript 1800 printer that is found will be listed in the NP...

Page 31: ...nd UNIX print clients See the following sections for instructions Configuring a Windows 3 1x Client on page 31 Configuring a Windows 95 or 98 Client on page 32 Configuring a Windows NT 4 0 Client on p...

Page 32: ...Server Mode dialog box 9 Select Pserver 10 Click OK and wait for a message box to appear 11 When asked to add this queue to the print server s list of service queues click Yes to return to the Networ...

Page 33: ...n be found at the following path F Public Pconsole exe 4 From the Available Options list select Change Current File Server to display all the file servers attached to the network Note If the server yo...

Page 34: ...setting up a printer The NetWare Printer Console can be used to configure small or simple networks Use NetWare Administrator for large or complex networks Using the NetWare Printer Console The proced...

Page 35: ...igned to the printer when the printer s NIC was setup The name can be obtained from the Network Configuration Page 10 From the New Object dialog box select Print Queue then click OK to open the Create...

Page 36: ...window click OK to return to the Administrator main window 28 Double click the new print queue object to open the Print Queue window 29 Click Assignments to view the assignment lists 30 In the Author...

Page 37: ...iver check box then continue to follow the instructions displayed on your monitor to finish the install To assign a printer port 1 From the client computer use a text editor to open Startnet bat This...

Page 38: ...dd Printer Wizard appears click the Have Disk button then navigate the SuperScript 1800 Solutions CD to the appropriate directory to get the PostScript installation file Depending on your operating sy...

Page 39: ...appears click the Have Disk button then navigate the SuperScript 1800 Solutions CD to the appropriate directory to get the PostScript installation file Depending on your operating system navigate to o...

Page 40: ...u select Chooser to open the Chooser window 4 From the left pane of the Chooser window select LaserWriter8 and a name for the SuperScript 1800 printer will appear in the right pane of the window Note...

Page 41: ...r 2 Connecting the Printer on page 9 To set up the printer server topology for a network using Windows NT Server 4 0 configure Windows NT Server as a print server then configure the individual print c...

Page 42: ...g box 12 Click Close to return to the Add Printer Wizard 13 The printer s IP address and name will appear in the Available Ports list 14 Click Next to continue 15 When asked if your printer came with...

Page 43: ...printer driver you want to install 19 Click Open to return to the Install From Disk dialog box 20 Click OK to return to the Add Printer Wizard Your selected driver will appear in the Printers list 21...

Page 44: ...computer 2 Open the Program Manager window 3 From the File menu select Run to open the Run dialog box 4 Click Browse to open the Browse dialog box 5 From the Drives drop down list select your CD drive...

Page 45: ...d on the CD 4 When the Welcome dialog box appears click Next to begin the installation 5 When the Select Components dialog box appears do the following Select the printer driver s you want to install...

Page 46: ...00 then select Open or Autoplay to start the installer If neither one of these methods work double click Setup exe which is located on the CD 4 When the Welcome dialog box appears click Next to begin...

Page 47: ...e upgraded with the PostScript Level 2 Upgrade Kit Order No 1802 Installing the Software Software installation involves installing the LaserWriter printer driver and SuperScript 1800 PPD INSTALLING TH...

Page 48: ...ol then press ENTER to start Admintool 2 From the Browse menu select Printers to list all the printers connected to the network 3 From the Edit menu point to Add then select Access to printer to open...

Page 49: ...cript 1800 network commands The left column shows the command as it is seen on the Operator Panel display The right hand column describes the command Command Description RESET NIC If set toYES the net...

Page 50: ...from your NetWare network Use Auto if you don t know which framing is being used however this will be at the expense of slower processing time by the NIC EN_8023 Set toYES if your NetWare network is c...

Page 51: ...RINT NET CFG TCP IP APLTALK NETWARE CFGTCP DHCP CFG ADRS BOOTP RARP IP BYTE2 IP BYTE3 IP BYTE1 SM BYTE1 SM BYTE2 IP BYTE4 SM BYTE4 GW BYTE1 SM BYTE3 GW BYTE3 GW BYTE4 GW BYTE2 AUTO EN_8023 CFG NWAR EN...

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Page 53: ...s properties sheet Printing test pages INSTALLATION The NPM can be installed on a computer running Windows 95 or 98 that is connected to the network To install NPM on a Windows computer connected to t...

Page 54: ...c printer Maintenance Menu Use the Maintenance menu for viewing the operational status protocol statistics and printing a test page for specific printer Printer firmware is upgraded from here Help Men...

Page 55: ...rameters Use these text boxes to enter a static IP address Enter a default gateway router address if users from a different TCP IP network want to use the printer Item Description NetWare Enabled Use...

Page 56: ...Retransmitting a Tickle Packet Use this spinner for setting the amount of time that must pass before the NIC verifies the connection with a Macintosh computer Item Description Enable Authentication Tr...

Page 57: ...inter Model This text box for identifies the printer model Software Version This text box identifies the version of the printer Controller Board Firmware Item Description Paper Use to set the what siz...

Page 58: ...to a tray that contains the same paper Low Toner If selected printing will stop when toner is low Press GO to by pass this control Item Description Paper Type Use to switch between paper weights Toner...

Page 59: ...ore the page begins printing Font Pitch Controls the default font size for monospaced PCL fonts Font Height Controls the default font size for proportional PCL fonts Yes Click to print the printer s P...

Page 60: ...itor list 4 Assure Enable Alerts is selected 5 Click the Alerts tab to bring it to the front 6 From the Available Alerts list select the alert you want to monitor 7 Click Add to move the alert to the...

Page 61: ...TICS WINDOW The Protocol Statistics window is started from the Settings menu Use it for viewing packet framing and error activity at a specific printer s NIC Five tabs are used for presenting informat...

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Page 63: ...iewing a printer s protocol statistics Printing a NIC configuration page Learning how to get printer supplies and accessories Learning about NEC and NEC Technologies INSTALLATION There is no installat...

Page 64: ...on page for getting a general view of the entire NIC configuration General Configuration Use the General Configuration page for naming the printer and creating password protection From the Admin menu...

Page 65: ...Assignment Method Use this drop down list for selecting how an address will be assigned to the printer Select Static if you want to manually enter a permanent address Select DHCP if you want a DHCP se...

Page 66: ...plays the last error message that occurred in the AppleTalk stack AppleTalk Printer Name Use this text box for naming the printer for Macintosh users They will be able to identify the printer with thi...

Page 67: ...specific trap community name One or more printers can be associated with this name Read Access Controls MIB reading privileges from a specific community Write Access Controls MIB writing privileges t...

Page 68: ...o set the what size of paper is loaded in the paper tray Tray 1 Size Controls the size of the paper tray Paper Source Controls which tray is supplying the paper Orientation Use to select landscape or...

Page 69: ...d not use when the original tray runs empty Power Save Use to select how much idle time must pass before power save mode is entered Econo Mode Reduces the amount of toner used for graphics in a print...

Page 70: ...printing mode for text or photos Memory Optimization If set to Yes complex print jobs can be printed more efficiently I O Timeout Controls the time in seconds that should pass before printing the last...

Page 71: ...nu Settings click PS to view this page Item Description Font Number Controls the default font for PCL printing Courier Controls which version of courier to use Symbol Set Controls the 8 bit code for s...

Page 72: ...R DETAILS Use the Network Printer Details page to view the network interface configuration of the NIC From the Home page click Network Print Details to view this page Item Description New Password To...

Page 73: ...g a variety of network traffic parameters at the printer s NIC From the Main menu click Statistics to view these pages TCP IP Statistics From the Protocol Statistics menu click TCP IP to view the TCP...

Page 74: ...twork User s Guide AppleTalk Statistics From the Protocol Statistics menu click AppleTalk to view the AppleTalk Statistics page SNMP Statistics From the Protocol Statistics menu click SNMP to view the...

Page 75: ...Protocol Statistics 69 P ROTOCOL S TATISTICS DLC Statistics From the Protocol Statistics menu click DLC to view the DLC Statistics page...

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Page 77: ...er supports AppleTalk Symptom Possible Cause or Resolution Printer is not receiving print jobs from NetWare clients Use Network Printer Manager to confirm that the IPX configuration is correct and a p...

Page 78: ...r was restarted after Network Printer Manager was installed Unable to add the Port List message appears when using the Network Printer Manager to add a printer port Assure the computer was restarted a...

Page 79: ...ress can be determined by clicking the Windows Start button selecting Run then typing winipcfg in the Run dialog box The SuperScript 1800 Network Printer Manager must be installed in the computer see...

Page 80: ...ript 1800 and click NEC SuperScript 1800 Network Printer Manager to start the NEC SuperScript 1800 Network Printer Manager Once the manager starts it will begin searching the network for the printer E...

Page 81: ...what are 2 NIC 2 NIC Flash Memory what is 3 NOS 2 NPM 2 O Operator Panel commands from Network Printer Manager 51 from web pages 62 P password protection 48 58 passwords changing 66 Pconsole exe 27 P...

Page 82: ...a 14 W Web Pages 2 57 Windows 3 1x Peer to Peer Topology 17 Printer Server Topology NetWare client 31 NT Server client 38 Windows 95 and 98 Peer to Peer Topology 17 Printer Server Topology NetWare cl...