UNIVERGE SV8100
Issue 13.0
Transfer
2 - 1663
Transfer
Description
Transfer permits an extension user to send an active Intercom or outside call to any other extension in
the system. With Transfer, any extension user can quickly send a call to the desired co-worker. A call a
user transfers, automatically recalls if not picked up at the destination extension. This assures that users
do not lose or inadvertently abandon their transfers. While a transferred call is ringing an extension the
system can optionally play ringback tone or Music on Hold to the caller.
The system allows the following types of transfers:
Screened Transfer
The transferring user announces the call to the destination before hanging up.
Unscreened Transfer
The transferring party extends the call without an announcement.
Extension (Department) Groups Transfer
The Transferring party sends the call to a Department instead of an extension.
Transfer Without Holding
A user presses a busy line key or the same (busy) CAP key and waits for the call to complete. The
system automatically sends them the call when the internal caller hangs up.
Automatic On-Hook Transfer Operation
With Automatic On-Hook Transfer, a transfer goes through as soon as the transferring user hangs up.
For example, extension 104 can answer a trunk, press Transfer, dial 105 and hang up. The system
extends the call to extension 105. Without Automatic On-Hook Transfer, the call would stay on Hold at
extension 104 when the user hangs up. To extend the call, the user at extension 104 would have to
press the Transfer key again before hanging up.
Each method has advantages. Automatic On-Hook Transfer makes transferring calls easier. However,
users have to be more aware of how they handle their calls on Hold. Without Automatic On-Hook
Transfer, extending a call becomes a two-step operation – but separate from placing calls on Hold.
Prevent Recall of Transferred Call
The Class of Service program allows you to prevent a Transferred call from recalling the originating
extension if the call is not answered.
Summary of Contents for Univerge SV8100
Page 1: ...Features and Specifications Manual INT 2067 UNIV Issue 13 0 Version 9500 ...
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Page 46: ...Issue 13 0 UNIVERGE SV8100 2 12 Features THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 64: ...Issue 13 0 UNIVERGE SV8100 2 30 Alarm THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 78: ...Issue 13 0 UNIVERGE SV8100 2 44 Alarm Reports THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 82: ...Issue 13 0 UNIVERGE SV8100 2 48 Alphanumeric Display THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 98: ...Issue 13 0 UNIVERGE SV8100 2 64 Answer Hold THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 102: ...Issue 13 0 UNIVERGE SV8100 2 68 Answer Key THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 105: ...UNIVERGE SV8100 Issue 13 0 Attendant Call Queuing 2 71 Operation None ...
Page 106: ...Issue 13 0 UNIVERGE SV8100 2 72 Attendant Call Queuing THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 143: ...UNIVERGE SV8100 Issue 13 0 Automatic Release 2 109 Operation None ...
Page 144: ...Issue 13 0 UNIVERGE SV8100 2 110 Automatic Release THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 174: ...Issue 13 0 UNIVERGE SV8100 2 140 Automatic Route Selection THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 178: ...Issue 13 0 UNIVERGE SV8100 2 144 Background Music THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 184: ...Issue 13 0 UNIVERGE SV8100 2 150 Barge In THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 188: ...Issue 13 0 UNIVERGE SV8100 2 154 Battery Backup System Power Programming None Operation None ...
Page 208: ...Issue 13 0 UNIVERGE SV8100 2 174 Call Forwarding Centrex THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 254: ...Issue 13 0 UNIVERGE SV8100 2 220 Call Monitoring THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 258: ...Issue 13 0 UNIVERGE SV8100 2 224 Call Redirect THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 264: ...Issue 13 0 UNIVERGE SV8100 2 230 Call Waiting Camp On THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 342: ...Issue 13 0 UNIVERGE SV8100 2 308 Class of Service THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 362: ...Issue 13 0 UNIVERGE SV8100 2 328 Code Restriction THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 367: ...UNIVERGE SV8100 Issue 13 0 Code Restriction Override 2 333 Walking Code Restriction 663 ...
Page 370: ...Issue 13 0 UNIVERGE SV8100 2 336 Code Restriction Override THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 390: ...Issue 13 0 UNIVERGE SV8100 2 356 Continued Dialing THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 436: ...Issue 13 0 UNIVERGE SV8100 2 402 Delayed Ringing THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 448: ...Issue 13 0 UNIVERGE SV8100 2 414 Department Calling THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 452: ...Issue 13 0 UNIVERGE SV8100 2 418 Department Step Calling THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 462: ...Issue 13 0 UNIVERGE SV8100 2 428 Dialing Number Preview THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 468: ...Issue 13 0 UNIVERGE SV8100 2 434 Digital Trunk Clocking THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 490: ...Issue 13 0 UNIVERGE SV8100 2 456 Direct Inward Dialing DID THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 496: ...Issue 13 0 UNIVERGE SV8100 2 462 Direct Inward Line DIL THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 528: ...Issue 13 0 UNIVERGE SV8100 2 494 Directed Call Pickup THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 532: ...Issue 13 0 UNIVERGE SV8100 2 498 Directory Dialing THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 558: ...Issue 13 0 UNIVERGE SV8100 2 524 Door Box THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 718: ...Issue 13 0 UNIVERGE SV8100 2 684 Flexible Timeouts THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 722: ...Issue 13 0 UNIVERGE SV8100 2 688 Forced Trunk Disconnect THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 736: ...Issue 13 0 UNIVERGE SV8100 2 702 Group Listen THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 744: ...Issue 13 0 UNIVERGE SV8100 2 710 Handset Mute THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 768: ...Issue 13 0 UNIVERGE SV8100 2 734 Hot Key Pad THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 830: ...Issue 13 0 UNIVERGE SV8100 2 796 IP Multiline Station SIP THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 954: ...Issue 13 0 UNIVERGE SV8100 2 920 IPK IPK II Migration THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 992: ...Issue 13 0 UNIVERGE SV8100 2 958 ISDN Compatibility THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 1036: ...Issue 13 0 UNIVERGE SV8100 2 1002 K CCIS T1 THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 1056: ...Issue 13 0 UNIVERGE SV8100 2 1022 Licensing THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 1062: ...Issue 13 0 UNIVERGE SV8100 2 1028 Line Preference THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 1066: ...Issue 13 0 UNIVERGE SV8100 2 1032 Long Conversation Cutoff THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 1084: ...Issue 13 0 UNIVERGE SV8100 2 1050 Meet Me Paging THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 1094: ...Issue 13 0 UNIVERGE SV8100 2 1060 Memo Dial THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 1102: ...Issue 13 0 UNIVERGE SV8100 2 1068 Message Waiting THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 1142: ...Issue 13 0 UNIVERGE SV8100 2 1108 Microphone Cutoff THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 1166: ...Issue 13 0 UNIVERGE SV8100 2 1132 Mobile Extension THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 1186: ...Issue 13 0 UNIVERGE SV8100 2 1152 Multiple Trunk Types THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 1193: ...UNIVERGE SV8100 Issue 13 0 Music on Hold 2 1159 Communications Interface feature for more ...
Page 1194: ...Issue 13 0 UNIVERGE SV8100 2 1160 Music on Hold ...
Page 1195: ...UNIVERGE SV8100 Issue 13 0 Music on Hold 2 1161 Operation None ...
Page 1196: ...Issue 13 0 UNIVERGE SV8100 2 1162 Music on Hold THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 1230: ...Issue 13 0 UNIVERGE SV8100 2 1196 One Touch Calling THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 1234: ...Issue 13 0 UNIVERGE SV8100 2 1200 Operator THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 1252: ...Issue 13 0 UNIVERGE SV8100 2 1218 Paging External THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 1262: ...Issue 13 0 UNIVERGE SV8100 2 1228 Paging Internal THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 1278: ...Issue 13 0 UNIVERGE SV8100 2 1244 PBX Compatibility THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 1302: ...Issue 13 0 UNIVERGE SV8100 2 1268 Power Failure Transfer THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 1308: ...Issue 13 0 UNIVERGE SV8100 2 1274 Prime Line Selection THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 1328: ...Issue 13 0 UNIVERGE SV8100 2 1294 Pulse to Tone Conversion THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 1336: ...Issue 13 0 UNIVERGE SV8100 2 1302 Remote System Upgrade THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 1352: ...Issue 13 0 UNIVERGE SV8100 2 1318 Ring Groups THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 1360: ...Issue 13 0 UNIVERGE SV8100 2 1326 Room Monitor Multiline Room Monitoring ...
Page 1376: ...Issue 13 0 UNIVERGE SV8100 2 1342 Secretary Call Buzzer THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 1380: ...Issue 13 0 UNIVERGE SV8100 2 1346 Secretary Call Pickup THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 1414: ...Issue 13 0 UNIVERGE SV8100 2 1380 Serial Call THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 1504: ...Issue 13 0 UNIVERGE SV8100 2 1470 Softkeys THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 1536: ...Issue 13 0 UNIVERGE SV8100 2 1502 Station Hunt THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 1559: ...UNIVERGE SV8100 Issue 13 0 Station Message Detail Recording 2 1525 SMDR Flowchart ...
Page 1560: ...Issue 13 0 UNIVERGE SV8100 2 1526 Station Message Detail Recording SMDR Flowchart Continued ...
Page 1561: ...UNIVERGE SV8100 Issue 13 0 Station Message Detail Recording 2 1527 SMDR Flowchart Continued ...
Page 1599: ...UNIVERGE SV8100 Issue 13 0 SV8100 PoE Gigabit Switch 2 1565 Operation None ...
Page 1646: ...Issue 13 0 UNIVERGE SV8100 2 1612 Synchronous Ringing THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 1696: ...Issue 13 0 UNIVERGE SV8100 2 1662 Traffic Reports THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 1710: ...Issue 13 0 UNIVERGE SV8100 2 1676 Transfer THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 1784: ...Issue 13 0 UNIVERGE SV8100 2 1750 UM8000 Mail THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 1806: ...Issue 13 0 UNIVERGE SV8100 2 1772 uMobility Server Based THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 1820: ...Issue 13 0 UNIVERGE SV8100 2 1786 uMobility Wi Fi Client THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 1862: ...Issue 13 0 UNIVERGE SV8100 2 1828 Universal Slots THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 1876: ...Issue 13 0 UNIVERGE SV8100 2 1842 Virtual Extensions THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 1926: ...Issue 13 0 UNIVERGE SV8100 2 1892 VM8000 InMail THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 2120: ...Issue 13 0 UNIVERGE SV8100 2 2086 Volume Controls THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 2198: ...Issue 13 0 UNIVERGE SV8100 3 44 Codes Tables THIS PAGE INTENTIONALLY LEFT BLANK ...
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Page 2210: ...FEATURES AND SPECIFICATIONS MANUAL NEC Corporation of America Issue 13 0 Version 9500 ...