NEC Univerge SV9100, Feature Handbook

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Page 2: ...CALL WAITING CAMP ON 14 CALLBACK 15 CALLER ID 16 CLOCK CALENDAR DISPLAY 17 CONFERENCE 18 20 DIRECTED CALL PICKUP 21 DIRECTORY DIALING 22 DISTINCTIVE RINGING TONES AND FLASH PATTERNS 23 DO NOT DISTURB...

Page 3: ...EDIAL 33 34 MESSAGE WAITING 35 36 MICROPHONE CUTOFF 37 ONE TOUCH CALLING 38 39 PAGING EXTERNAL 40 PAGING INTERNAL 41 REDIAL FUNCTION 42 43 REPEAT REDIAL 44 SELECTABLE RING TONES 45 SPEED DIAL 46 53 ST...

Page 4: ...If additional calls are received press Answer to place the current call on hold and connect to the next call as long as Call Appearance Keys and or CO line keys are available Answer Key Operation To...

Page 5: ...rom a customer provided music source to the speakers of the multiline telephone when the station is idle Background Music Operation To turn Background Music on or off 1 Press idle Speaker 2 Dial 725 3...

Page 6: ...l 1 Set 4 Dial the destination extension or off premise number 5 Press Speaker or hang up The Call Forwarding Programmable Function Key lights To cancel Call Forward Immediate at a forwarding station...

Page 7: ...1 Set 4 Dial the destination extension or off premise number 5 Press Speaker or hang up The Call Forwarding Programmable Function Key turns on To cancel Call Forward Busy No Answer at a forwarding st...

Page 8: ...3 Dial 1 Set 4 Dial the destination extension number 5 Press Speaker or hang up The Call Forwarding Programmable Function Key turns on To cancel Call Forward Both Ring at a forwarding station 1 Pick...

Page 9: ...d and then the destination number 5 Press Speaker or hang up The Call Forwarding Programmable Function Key goes on To cancel Call Forward Follow Me from the destination station 1 Pick up the handset o...

Page 10: ...rd Immediate for any Extension 1 Pick up the handset or press Speaker 2 Dial the Call Forward Immediate for any Extension to Destination Service Code default 790 3 Dial 0 Cancel 4 Dial the station num...

Page 11: ...ich is forwarded 5 Press Speaker or hang up To set Call Forward Immediate using a Virtual Extension 1 Press the idle Virtual Extension key 2 Dial the Call Forward Immediate Service Code default 741 3...

Page 12: ...Forward Busy No Answer Service Code Default 744 3 Dial 1 Set 4 Dial the destination extension or off premise number 5 Press Speaker or hang up To cancel Call Forward Busy No Answer using a Virtual Ex...

Page 13: ...able Function keys 3 Dial 1 Set 4 Dial the Trunk Access Code default 9 Number 9 2142622000 Trunk access codes are 9 ARS Trunk Group Routing 704 Line Group 1 9 01 99 or 001 100 or 9 Line number e g 05...

Page 14: ...Trunk access codes are 9 ARS Trunk Group Routing 704 Line Group 1 9 01 99 or 001 100 or 9 Line number e g 05 or 005 for line 5 Your DND or Call Forwarding Device Programmable Function key flashes To...

Page 15: ...which is the destination of the forwarded trunk The number is stored in the Speed Dial bin number This entry overwrites any existing number defined in the bin 6 Press Hold to accept the entry 7 Repea...

Page 16: ...Page 13 of 60 Call Forwarding Do Not Disturb Override Operation To override an extension Call Forwarding or Do Not Disturb 1 Call the forwarded or DND extension 2 Press the Override key...

Page 17: ...2 Dial or press the Camp On key 3 Do not hang up To cancel a Camp On request 1 Hang up 2 At a multiline terminal press Speaker and dial 770 OR At a multiline terminal press the Camp On key OR At the s...

Page 18: ...sy the Callback goes through after your co worker uses their telephone for the first time If you have Callback Automatic Answer you automatically place a call to the formerly busy extension when you l...

Page 19: ...there is an next to the call record number in the left hand corner this indicates that it is a call you missed unanswered The second row shows the date and time of the call Press the up and down softk...

Page 20: ...60 Clock Calendar Display Operation To set the system Time 1 Press Speaker 2 Dial 728 3 Dial two digits for the hour 24 hour clock 13 1 00 PM 4 Dial two digits for the minutes 00 59 5 Press Speaker t...

Page 21: ...to your Conference you have exceeded the system Conference limit If the call being added is busy unanswered With an outside call press the line or Call Appearance CAP key for a call previously added t...

Page 22: ...onference To Split alternate between the parties in Conference Multiline Terminal 1 Press Conf Transfer or Conference key 2 Dial Split service code 794 Repeat this procedure to alternate between the r...

Page 23: ...establish the Conference answer the remaining call by pressing Conf after each call is answered Press Conf twice when all calls have been answered To exit a Conference when all conference members are...

Page 24: ...Call Pickup to intercept a call to a co worker s extension 1 Pick up the handset or press Speaker 2 Dial 3 Dial number of extension whose call you want to intercept If more than one call is coming in...

Page 25: ...l 2 for A B C or 2 You can enter several letters to help narrow the search Press to enter additional letters on the same key ex TOM 8666 6 4 Press the Down Arrow softkey to jump to that section 5 Pres...

Page 26: ...om calls select the pitch you want to check 1 8 OR For trunk calls select the pitch 1 8 and the tone 1 4 you want to check 5 Go back to step 4 to listen to additional choices or press Speaker to hang...

Page 27: ...ing softkeys Ext ICM ALL Cfwto Ext Incoming Trunk Calls Blocked ICM Incoming Intercom Paging call forwards and Transferred Trunk Calls Blocked ALL All Calls Blocked Cftwto Call Forwards Blocked To Can...

Page 28: ...Call Forwards and Transferred Trunk Calls Blocked 3 All Calls Blocked 4 Call Forwards Blocked Single Line Telephone 1 Lift the handset 2 Dial 747 3 Dial the DND option code 0 Cancel DND 1 Incoming Tru...

Page 29: ...ey OR Dial 756 or Service Code can pick up any call in the group plus any Ring Group calls Service Code 756 cannot pick up Ring Group calls To answer a call ringing a telephone in another Pickup Group...

Page 30: ...ker flashes slowly You can talk to the caller through your handset Your co workers hear your caller s voice over your telephone speaker after pressing Speaker twice Press Speaker a third time to turn...

Page 31: ...Page 28 of 60 Handset Mute Operation While talking on a terminal handset 1 Press MIC OR 2 Press Feature dial 1 OR 3 Press the Handset Transmission Cut Off key...

Page 32: ...called party answers To change a handset call to a Handsfree call 1 Press Speaker and hang up the handset 2 Press Speaker again to hang up To change a Handsfree call to a handset call 1 Lift the hand...

Page 33: ...ntercom Ringing To enable Forced Intercom Ringing for your incoming Intercom calls 1 Press idle Speaker 2 Dial 723 3 Press Speaker to hang up This disables Handsfree Answerback To change the way your...

Page 34: ...t answer you can dial another extension without hanging up To answer an Intercom call 1 If you hear two beeps speak toward telephone Your telephone picks up your voice OR If your telephone rings lift...

Page 35: ...60 Intercom continued To change how Intercom calls ring the extension 1 Press Speaker or lift the handset 2 Dial 723 to have calls ring your extension OR 3 Dial 721 to have calls voice announce to you...

Page 36: ...ind number 3 Lift the handset or press Speaker to place the call The system automatically selects a trunk from the same group as your original call and dials the last number dialed OR 1 At the multili...

Page 37: ...Cursor key once The stored number displays for six seconds The stored number dials out if you Lift the handset Press an idle line key or Press Speaker 2 Press the Exit key To erase the stored number...

Page 38: ...ng key OR At the single line telephone lift the handset and dial 0 If the called extension does not answer dial 0 or press your Message Waiting key to automatically leave them a message Normally your...

Page 39: ...Dial the number of the extension you do not want to have your messages 4 Hang up To check your messages 1 Press Message key or the MW Message Waiting softkey 2 Dial 0 3 Press VOL to scroll through yo...

Page 40: ...R Press the Microphone Cutoff key This turns off both the handset and Handsfree microphone To turn your telephone microphone back on 1 Press MIC Use MIC only if you pressed it initially to turn off yo...

Page 41: ...y b Press Hold c Press Speaker For Personal Speed Dial a Dial the general trunk access code 9 OR Dial the Specific Trunk Service Code 9 plus the trunk number e g 005 OR Dial the Trunk Group Service Co...

Page 42: ...mber b Dial Speed Dial number storage code e g 001 c Press Hold d Press Speaker Checking the One Touch Keys To check the function of a One Touch key 1 Press the Help key 2 Press the One Touch key The...

Page 43: ...all Display indicates the Combined Paging as an External Page If the Internal Page Zone is busy or if there are no extensions in a page group the page may be announced as an External Page only 3 Make...

Page 44: ...0 for Internal External All Call Display indicates the Combined Paging as an External Page If the Internal Page Zone is busy or if there are no extensions in a page group the page is announced as an E...

Page 45: ...long with the last dialed number 3 Press the up and down arrow to view the number to dial 4 Press the key or press Speaker or lift the handset or press and idle trunk key To scroll through the last 10...

Page 46: ...s or press Speaker or lift the handset or press and idle trunk key To view saved name history of outgoing calls 1 Press REDIAL REDIAL SYS is displayed along with the last dialed number 2 Tap the curso...

Page 47: ...edial OR Press the Repeat Redial key Repeat Redial key flashes while you wait for the system to redial 3 Press Speaker to hang up The system periodically redials the call 4 Lift the handset when calle...

Page 48: ...ess Speaker to hang up To listen to the incoming ring choices 1 Press idle Speaker 2 Dial 711 3 Dial 1 to listen to Intercom ring 2 to listen to trunk ring 4 For Intercom Ring Dial the code for the ri...

Page 49: ...Flash press Recall 5 Press Hold 6 Enter the name associated with the Speed Dialing number See Table 2 8 Keys for Entering Names page 87 7 Press Hold 8 Press Speaker to hang up or repeat steps 3 7 to p...

Page 50: ...ss Speaker 2 Press the key which has the stored number to be dialed The number seizes an outside line and dials out To dial a Group Speed Dialing number 1 Go off hook 2 Press Redial OR Press the Right...

Page 51: ...g key 3 Press the Exit key To display additional numbers repeat from step 1 OR Press the Right Cursor key until the appropriate Telephone Book System or Group Speed Dial menu appears Use the Volume Do...

Page 52: ...nstead of Speaker 3 Dial the Station Speed Dial buffer number 0 9 1 Station Speed Dial buffer 1 2 Station Speed Dial buffer 2 0 Station Speed Dial buffer 10 The stored number dials out If you have a D...

Page 53: ...button Search By Name Type as many letters as you want used for the search If searching for an entry labeled Paul type P A page listing all entries beginning with the letter P is displayed Or you coul...

Page 54: ...hrough all entries in the group Select the NUM softkey to search by number Use the same search criteria explained in the Search by Number section Select the MEM softkey to search by registry memory ar...

Page 55: ...e telephone dial pad keys and press the center button on the cursor pad To accept the number change press the center button on the cursor pad again If you do not want to change the Telephone Number pr...

Page 56: ...0 299 to change The selected entry flashes 5 Press the DEL softkey 6 If you want to delete the entry press the YES softkey If you do not want to delete the entry press the NO softkey To dial entries i...

Page 57: ...ble 2 8 Keys for Entering Names below Your name can be up to 12 digits maximum 5 Press Hold 6 Press Speaker to hang up To program any extension name 1 Press Speaker 2 Dial 700 OR Press the Extension N...

Page 58: ...4 5 Enter characters J L j l 5 6 Enter characters M O m o 6 7 Enter characters P S p s 7 8 Enter characters T V t v 8 9 Enter characters W Z w z 9 0 Enter characters 0 Enter characters B E S Accepts...

Page 59: ...ash to retrieve the call If a call was transferred and the single line user has hung up the handset the call can be retrieved by dialing and the extension number to which it had been transferred 3 Ann...

Page 60: ...lephone hookflash 2 Dial extension to receive your call If the extension is busy or does not answer you can dial another extension number or press the line key to return to the call In addition you ma...

Page 61: ...not go through Press the flashing line key to retrieve the call or hang up and the call recalls the extension 3 The transferred call is incorporated into the conference call The callers hear the Barge...

Page 62: ...on You can respond only if you have a Voice Over key 1 Press the Voice Over key The Voice Over key lights steady green and you can talk to the interrupting party You cannot respond by dialing the Voic...

Page 63: ...729 If the telephone is ringing skip to Step 2 2 Press VOLUME UP or VOLUME DOWN To adjust the volume of ringing incoming Paging announcements Handsfree the handset or Background Music 1 Press VOLUME...