FEATURE OPERATION
55
TRUNK QUEUING - OUTGOING
This feature allows a terminal user, upon
encountering a busy signal on a trunk, to set a call and enter a
first-in, first-out queue. As soon as an outgoing trunk becomes
available, terminals in the queue will be called back on a first-in,
first-out basis.
This feature is set by Soft key or feature key. The
feature key is set by system data setting at initial
installation. For details, please contact the system
administrator.
TO SET TRUNK QUEUING
–OUTGOING
This feature is available only for the terminal that
is set by system data setting at initial installation
1.
Press Speaker key and dial the outgoing access
code.
Speaker key lamp lights red or ring back tone.
Line key lamp lights red.
The lines are all busy status.
You will receive a busy tone.
2.
Press Soft key (CB) or Trunk Queuing - Outgoing
feature key.
You will receive a service set tone.
Outgoing feature key lamp lights red.
3.
Press Speaker key.
Speaker key lamp goes off.
Wait until the outgoing line is available
WHEN TRUNK IS AVAILABLE
1.
Ringing of external incoming call is heard.
Call Indicator Lamp flashes red.
Line key lamp flashes green.
2.
Lift the handset or press Speaker key.
Outgoing feature key lamp goes off.
Call Indicator Lamp goes off.
Line key lamp lights green.
3.
Dial the desired number.
TO CANCEL
This feature is available only for the terminal that
is set by system data setting at initial installation.
This feature cannot be canceled by Soft key.
1.
Lift the handset.
Line key lamp lights red.
2.
Press Trunk Queuing
– Outgoing feature key.
You will receive a service set tone.
Trunk Queuing
– Outgoing feature is cancelled.
Outgoing feature key lamp goes off.
3.
Replace the handset.
Line key lamp goes off.
