NEC Univerge SV9300, User Manual

Page 1: ...Also please keep this document to the place where you can see any time Safety Precautions and Regulatory Notices for DT Series from the following URL https mind bcom nec co jp customernet safety info...

Page 2: ...d this document for use by its employees and customers The information contained herein is the property of NEC Platforms Ltd and shall not be reproduced without prior written approval from NEC Platfor...

Page 3: ...WARNING For Customers in Australia Telephone receivers produce magnetic fields that can attract small metallic objects such as pins or staples To avoid injury do not place the handset where such objec...

Page 4: ...n expense 3 This product and or technology can be utilized for development and or manufacturing of weapons of mass destruction Therefore when you sell or provide them to any third party and or grant l...

Page 5: ...nse agreement of the UNIVERGE SV9300 communication server SLA The software contains certain third party open source software components which are provided under the terms and conditions designated at...

Page 6: ...ips when using this terminal are described TERMS IN THIS MANUAL The following table shows the terms described in this manual TERMS DESCRIPTION Dial Tone You will hear the dial tone from handset when y...

Page 7: ...TURE OPERATION 45 LOGIN LOGOUT 45 MAKING A CALL 46 ANSWERING A CALL 46 HOLDING A CALL USING CALL HOLD 47 HOLDING A CALL USING EXCLUSIVE CALL HOLD 47 TRANSFER A CALL 48 LAST NUMBER REDIAL 49 ONE TOUCH...

Page 8: ...4 INTERNAL ZONE PAGING WITH MEET ME PAGE 64 BOSS SECRETARY CALLING 65 TIMED REMINDER 65 PRIVACY RELEASE 65 RETURN MESSAGE SCHEDULE 66 WHISPER PAGE 66 SYSTEM CLOCK SETUP BY STATION DIALING 67 CALL HIST...

Page 9: ...CONTENTS 9 TO LOG OUT 83 HOW TO OPERATE 84...

Page 10: ...pe Note EMEA Note Asia ITK 6D 12D 1U 6 button 12 button programmable keys type Note China ITK 6DG 1A 6 button programmable keys type supporting Gigabit Ethernet Australia ITK 6DG 12DG 1P 6 button 12 b...

Page 11: ...Model Name Description Market DTK 12D 1 12 button programmable keys type North America DTK 12D 1P 12 button programmable keys type EMEA Asia China DTK 24D 1 24 button programmable keys type North Ame...

Page 12: ...INTRODUCTION 12 FACE LAYOUT DT920 SERIES ITK 6D ITK 12D...

Page 13: ...INTRODUCTION 13 DT530 SERIES DTK 24D DTK 12D...

Page 14: ...en according to the call handling process 6 Help Explanations of the soft keys can be displayed on the LCD by pressing this key 7 Recall Press this key to finish the call and hear the dial tone 8 Feat...

Page 15: ...displayed press the or key to activate dialing c Directory Pressing this key opens Phonebook while the station is in an idle state For details on Phonebook service see PHONEBOOK d Enter Use this key...

Page 16: ...tered Portal icon appears When Home URL is notregistered Phone icon appears For details please contact the system administrator Portal XML 1 6 To display XML application 1 screen This icon is displaye...

Page 17: ...how to access the Directory menu SHORTCUT MENU Terminals has a Shortcut Menu for frequently used features You can access to Shortcut Menu by pressing Enter key Shortcut Menu includes the following fea...

Page 18: ...trator The LCD of DT530 Series displays Icons which provide notification when events such as missed a call and a voice mail occur Ken Kobus 3002 4 26 PM MON 1 JULY 2019 MIC DIR HIST Feature Icon Descr...

Page 19: ...tion 3 Third Position 4 Forth Position 5 Fifth Position Raising Tilt Legs 1 Turn the terminal over key side down 2 Raise Tilt Legs to desired height 3 Turn the terminal over key side up Lowering Tilt...

Page 20: ...gabit Ethernet depends on the terminal license setting or the terminal model For details contact the system administrator 1000 BASE T is available when Gigabit Ethernet is enabled CONNECTING LINE CORD...

Page 21: ...e attached to the telephone sets The directory card can be used to record often dialed numbers or other important information To remove the directory card pinch both sides of the directory card holder...

Page 22: ...he DESI Printer Sheet 1 Line Key Panel 2 Face Plate 3 DESI Printer Sheet TO INSTALL KEY SET UNIT LINE KEY PANEL BUTTON PANEL AND LINE KEY CARD 1 After replacing the DESI Printer Sheet on the terminal...

Page 23: ...ator SETUP WITH FEATURE KEY The available key operations the Feature key digit keys for DT terminals are as listed below Feature 0 Volume adjustment of a ringer Feature 1 Selects microphone on or off...

Page 24: ...To disable enable the off hook ringing select 1 Disable or 2 Enable Default setting is 2 Enable The enabled item is highlighted TO SET RINGING OF HEADSET The procedure below shows how to enable disabl...

Page 25: ...2 520 660 8Hz modulation Tone Type 3 1400 1100 Door Phone Tone Type 4 1100 1100 No modulation Tone Type 5 540 540 No modulation Tone Type 6 1100 1400 16Hz modulation Tone Type 7 660 760 16Hz modulatio...

Page 26: ...Select a desired pattern The enabled item is highlighted TO ENABLE DISABLE RTP ALARM The procedure below shows how to enable disable RTP alarm 1 Press Menu key while terminal is in an idle state 2 Sel...

Page 27: ...is applied 1 Disable Follow the setting on the terminal OFF 2 Enable Follow the setting on the terminal ON For the setting on the System contact the system administrator The enabled item is highlighte...

Page 28: ...oaded in advance If there is no downloaded file you hear no tone in the preview function in actual operating conditions Minuet is automatically applied TO SET CALENDAR FORMAT The procedure below shows...

Page 29: ...c or not performing this time format setting 12 hour clock is automatically applied Default setting is Automatic The enabled item is highlighted TO ENABLE DISABLE VOLUME GAUGE The procedure below show...

Page 30: ...Time to launch the screen saver 1 999min and then press Enter key or the OK soft key Default value is 120 min If the same screen is displayed for a long time There are cases where LCD burning occur T...

Page 31: ...ection is completed press Enter key or the OK soft key TO ENABLE DISABLE BACKLIGHT FADE CONTROL The procedure below shows how to enable disable the backlight fade control The backlight fades in or fad...

Page 32: ...000 as the old password 5 Enter the new password and then press the DOWN key or the Set soft key 6 Enter the new password again and then press the Enter key or the OK soft key A maximum of 32 digits 0...

Page 33: ...which displays option menu 2 Popup Window Set the Help key which displays pop up window TO RESET TELEPHONE SETTINGS The procedure below shows how to clear the personal data of the telephone 1 Press M...

Page 34: ...h stores the download file then the display goes back to the Download Menu screen When 1 FTP 3 HTTPS is selected here go to 6 When 2 TFTP is selected here go to 14 6 Select 4 Account Settings 7 Select...

Page 35: ...ding first and then Saving Be sure not to turn OFF the terminal while Saving is displayed on the LCD 21 After the downloading process is completed the display changes as follows The display goes back...

Page 36: ...ft key 11 The display goes back to the Account Settings screen Select 3 Folder 12 Enter the destination directory of the FTP HTTPS server and then press Enter key or the OK soft key 13 The display goe...

Page 37: ...d then make a retry Check Points Actions A different file name is specified between the terminal and the FTP TFTP HTTPS server Set the same file name to both the terminal and FTP TFTP HTTPS server Inc...

Page 38: ...eys then press the Enter key or the OK soft key 9 The display goes back to the Account Settings screen Select 2 Password 10 Enter a password by using digit keys then press the Enter key or the OK soft...

Page 39: ...in failure Download Failed is displayed on the LCD Check to see the following table and then make a retry Check Points Actions Download file is not placed in the specified directory Place the downloa...

Page 40: ...r Entry Mode When entering characters from the telephone set the following three modes are available uppercase alphabetic character lowercase alphabetic character and numeric character The character e...

Page 41: ...TERMINAL SETUP 41 Character Code For English 2 2 Number Code When entering password 0 9 and are available is entered by pressing key is entered by pressing key...

Page 42: ...ter e Press the 6 key twice to enter n 4 Press the 0 key once to enter a space 5 Press the key twice to switch the text input mode from lowercase to uppercase 6 Press the 5 key twice to enter K 7 Pres...

Page 43: ...can be set in 13 levels 0 12 Adjust the ringer tone volume by using UP DOWN key and then press the Enter key or the OK soft key TO ENABLE DISABLE OFF HOOK RINGING The procedure below shows how to enab...

Page 44: ...he handset 1 Press Menu key while terminal is in an idle state 2 Select 3 Settings 3 Select 3 Back Light 4 Select desired setting from the following list No Menu Item Meaning 1 Disable Backlights of L...

Page 45: ...ng enter the extension number as password From 4 to 10 characters can be entered password displayed in After entering Login ID press Soft key OK 4 If the Login ID and Password are accepted display cha...

Page 46: ...R AN EXTERNAL CALL Following explains how to answer an external call 1 While hearing a ringing tone Call Indicator Lamp lights red Answer key lamp lights red Line key lamp lights red 2 Press Answerer...

Page 47: ...ll is set by system data setting at initial installation For details please contact the system administrator HOLDING A CALL USING EXCLUSIVE CALL HOLD This feature allows a terminal user to place a cal...

Page 48: ...ndset TO TRANSFER A CALL WITHOUT ANNOUNCEMENT After dialing the transfer destination number it is possible to replace a handset before answering the destination party When the transfer destination par...

Page 49: ...red number Feature key lamp lights red 4 Press Feature key Feature key lamp goes off Speaker key lamp goes off If you dial a wrong number you will need to start again from the beginning To register a...

Page 50: ...ey lamp goes off TO MAKE A CALL USING STATION SPEED DIALING 1 Press Redial key Speaker key lamp lights red 2 Dial abbreviated code Example 09 is entered 3 The phone number is automatically dialed 4 Li...

Page 51: ...Three Four Party Conference feature key VOICE MAIL This section explains how to access to the Voice Mail System 1 Dial the Voice Mail access Code Voice Mail System answers Example Number 5205 is Voic...

Page 52: ...y or Soft key MIC Mic key lamp goes off TO MAKE A CALL WITH HANDS FREE 1 Mic key lamp is going off 2 Press Speaker key Speaker key lamp lights red Line key lamp lights green 3 Dial desired number 4 Th...

Page 53: ...system administrator 1 Press Speaker key Speaker key lamp lights red Line key lamp lights green 2 Press Call Pickup Direct feature key Speaker key lamp lights red Line key lamp lights green 3 Dial the...

Page 54: ...e a service set tone 4 Press Speaker key Speaker key lamp goes off Line key lamp goes off SAVE AND REPEAT A NUMBER This feature allows a terminal to save a specific dialed number and then redial that...

Page 55: ...status You will receive a busy tone 2 Press Soft key CB or Trunk Queuing Outgoing feature key You will receive a service set tone Outgoing feature key lamp lights red 3 Press Speaker key Speaker key l...

Page 56: ...off WHEN THE BUSY TERMINAL BECOMES IDLE 1 The terminal which has set Call Back is alerted by ring When busy terminal becomes idle or the terminal that did not answer initiates or answers a call or ac...

Page 57: ...party when the call is made to the extension that is in Timed Queue mode TO MAKE ANSWER A CALL DURING CALL IN PROGRESS This feature permits a user to hold a call in progress by pressing the Call Hold...

Page 58: ...stallation For details please contact the system administrator 1 Lift the handset Line key lamp lights green 2 Dial the extension number You will receive a busy tone 3 Dial the last digit 0 9 of anoth...

Page 59: ...r feature key The feature key is set by system data setting at initial installation For details please contact the system administrator 1 Press the Soft key repeatedly until display shows FDN when Sof...

Page 60: ...ey 5 After 4 seconds return back to the idle screen automatically or Press Speaker key Speaker key lamp goes off Line key lamp goes off CALL FORWARDING ALL CALLS This feature allows all calls directed...

Page 61: ...TION 1 Press Speaker key Speaker key lamp lights red Line key lamp lights green 2 Dial Call Forwarding Destination Cancel feature access code or press Call Forwarding Destination Cancel feature key 3...

Page 62: ...er key lamp goes off 5 The called party can reply WHEN A CALLED TERMINAL HAS BEEN SET TO VOICE FIRST 1 Press Speaker key You will receive a dial tone Speaker key lamp lights red Line key lamp lights g...

Page 63: ...Intercom groups have up to six terminals sharing a common signal path Users can call other members of the Manual Intercom group by pressing a Manual Intercom feature key each press sends a tone burst...

Page 64: ...flashes green Tone burst or ring tone is heard 2 Press Dial Intercom feature key Dial Intercom feature key lamp lights green 3 Press Speaker key You will receive a dial tone Speaker key lamp lights r...

Page 65: ...es Transfer key to return to calling party TIMED REMINDER This feature allows the system to be programmed to automatically call terminals at specified times Upon answering the terminal is connected to...

Page 66: ...de 3 Press Speaker key Speaker key lamp goes off WHISPER PAGE This feature allows a secretary to interrupt the boss in a private way By pressing a feature key or dialing an access code the secretary t...

Page 67: ...a feature dial tone 3 Dial new time in 24 hr format using 6 digits HHMMSS You will receive a service set tone 4 Press Speaker key Speaker key lamp goes off DAY NIGHT MODE CHANGE BY STATION DIALING Th...

Page 68: ...he outgoing call history of the number you want to call 2 Make a call Select one of the following operations Lift the handset and press Soft key Redial Press Soft key Redial to make a handsfree call M...

Page 69: ...you want to delete Select one of the following operations Press Up Down key Press Soft key Prev or Soft key Next 3 Press Left key or Soft key 4 Press soft key Del 5 To end the operation after deletin...

Page 70: ...SET REVERSING CONTRAST FROM NORMAL SCREEN 1 While displaying the normal screen MARY SMITH 200 4 26 PM MON 1 JULY 2019 MIC DIR HIST 2 Press Reverse Contrast feature key The LCD contrast is changed from...

Page 71: ...without entering the keyword the registered dial number or name is displayed on the LCD in order 4 Press Speaker key or Enter key to make a call You will receive a dial tone Speaker key lamp lights re...

Page 72: ...FEATURE OPERATION 72 When erasing character press Left key or Soft key BK 9 Press Enter key or Soft key OK 10 Press Exit key Return back to the idle screen...

Page 73: ...minal using the headset While using the headset the operations equivalent to answering and ending a phone call with handset are available by pressing the Headset key DT920 Series supporting WT100 APD8...

Page 74: ...other call during a call with the headset the ringer tone volume for other lines in headset mode can be set to the same level as the normal two way call For details contact the system administrator HO...

Page 75: ...server Sets Statically QoS ToS IP Precedence Diffserv Supporting standard protocol for VLAN Tag VLAN IEEE802 1Q p LLDP MED DHCP Security IEEE802 1x authentication EAP MD5 EAP TLS IEEE802 1x authentic...

Page 76: ...0 seconds when you press any key Soft Key 4Keys Phonebook 30000 entries 1000 entries extension System Call History Outgoing Call 60 records Incoming Call 60 records System Hands free Standard equipmen...

Page 77: ...ble Automatic 3 Key Touch Tone Select this option to set key touch tone generated when the digit keys are pressed while the telephone is off hook Automatic Disable Tone Automatic Tone 4 Hold Music Sel...

Page 78: ...gs 2 Download Select this option to set up the file downloading 1 Download Files Select this option to download the files for music on hold 1 Hold Music Select this option to download a file for music...

Page 79: ...IP address URI of the FTP TFTP HTTPS server 0 0 0 0 4 Protocol Select this option to select a protocol of the server FTP 1 FTP Select this option to select FTP for the download server 2 TFTP Select th...

Page 80: ...History Menu Item Description Default Value 1 Call History 1 Incoming Select this option to view the history of incoming calls You can also make a call from this menu 2 Outgoing Select this option to...

Page 81: ...to the terminal FTP TFTP HTTPS server is required on the network For details on the download service contact the system administrator Terminal settings through the Web Programming is available while...

Page 82: ...er though the message has no problem Select Continue 3 The Web Programming Login screen appears Enter a user name type USER and a password then click OK Enter the password you assigned on the procedur...

Page 83: ...g out of Web Programming 3 The display changes as follows Click Back 4 After the Web Programming Login screen is displayed close the Internet browser Make sure to perform the logout operation after th...

Page 84: ...etails on each menu item see MENU LIST 1 From the Home screen click User Setting Incoming Call Ring Tone External Call 2 Select a desired tone type by clicking the corresponding radio button 3 Click O...