Log Onto Voice Mail
UX Mail Manual
Chapter 2: Features
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177
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Log Onto Voice Mail
Description
A subscriber can log onto their mailbox using a method that best suits their needs and location. While at
their own extension, the subscriber just presses a single key to log onto their mailbox. To use their mailbox
while at a co-worker’s extension, the subscriber dials the voice mail master number, followed by their mail-
box number (which is normally the same as their extension number). If they are away from the office, the
subscriber can still use their mailbox by calling in through the Automated Attendant.
Local (On-site) Logon
A user can log onto their mailbox in the following ways:
■
Press their Voice Mail key to log onto their Subscriber Mailbox.
■
Dial the voice mail master number (e.g., 700), followed by their mailbox number. This method is typi-
cally used by Guest and Message Center Mailbox users, as well as subscribers attempting to log into
their Subscriber Mailbox from a co-worker’s extension.
Remote Log On
A Subscriber, Guest, or Message Center Mailbox user can call into the Automated Attendant, and log onto
their mailbox. Following are two of the ways a user can do this:
■
After the Automated Attendant answers, dial a digit (typically #) followed by their mailbox number. This
method allows outside callers to log into their Subscriber, Guest, or Message Center Mailboxes from
outside the company. Once they log into their mailbox, they can use the allowed features in the mailbox
main menu.
■
If an extension has a Direct Inward Line that voice mail picks up, the caller can dial # and log into their mail-
box (instead of leaving a message). Once they log into their mailbox, they can use the allowed features in
the mailbox main menu.
Related Features
A caller remotely logging onto an Announcement Mailbox will hear the prerecorded Announcement
Message (if any).
The Automated Attendant allows Subscriber, Guest, and Message Center Mailbox users to log into their
mailboxes.
A caller remotely logging onto a Call Routing Mailbox will hear the Welcome Message and Instruction
Menu for that mailbox, and can use any of the dialing options in the associated Dial Action Table.
A caller remotely logging onto a Directory Dialing Mailbox will hear the Directory Dialing Message for
that mailbox and can use Directory Dialing.
A caller remotely logging onto a Distribution Mailbox can leave a message that voice mail delivers to the
associated Distribution List.
A caller remotely logging onto a Future Delivery Mailbox can listen to and delete any undelivered
Future Delivery messages.
After remotely logging onto their mailbox, a subscriber or guest can remotely record their greeting.
Summary of Contents for UX5000
Page 18: ...Table of Contents xvi Table of Contents UX Mail Manual ...
Page 46: ...Some Common UX Mail Applications 28 Installation UX Mail Manual ...
Page 243: ...Message Retention UX Mail Manual Chapter 2 Features 225 2 ...
Page 313: ...Transfer to an ACD Group UX Mail Manual Chapter 2 Features 295 2 Operation N A ...
Page 328: ...Welcome Message 310 Chapter 2 Features UX Mail Manual ...
Page 361: ...Customize Distribution Lists UX Mail Manual Chapter 3 Programming 343 3 Remove Add List ...
Page 516: ...Reports Mailbox Options Report 498 Chapter 3 Programming UX Mail Manual Subscriber Mailbox ...
Page 528: ...Reports Auto Attendant Trunk Report 510 Chapter 3 Programming UX Mail Manual ...
Page 542: ...Tools Updates 524 Chapter 3 Programming UX Mail Manual Updates Description Not used ...
