Troubleshooting and Repair 5-15
Table 5-6 Quick Troubleshooting
Problem
Corrective Actions
Battery Power does not last
Make sure that the power management features
are enabled.
Recharge the battery pack for 1½ hour before
using again.
Replace the battery pack.
System halts during boot sequence
Check condition of selected bootload device
(diskette or hard disk) for bad boot track or
incorrect OS files.
Try booting from a new bootable diskette and
recopy or repartition hard disk.
Check for any BIOS error messages on the
display screen.
Replace motherboard.
I/O processing malfunctions
Check the connections of all internal devices.
Replace motherboard.
Diskette drive does not work
Check if floppy drive cable is connected
properly.
Check diskette type if correct and not faulty.
Replace diskette drive.
Replace motherboard.
Hard disk drive malfunction
Check if hard disk drive is set properly on CMOS
SETUP.
Check drive cables and connections.
Check if disk drive is good.
Replace the motherboard.
Memory malfunction
Check if the memory module is inserted properly.
Replace the memory module.
Replace the motherboard.
External keyboard or PS/2 mouse
doesn’t work
Check if keyboard or mouse are connected
properly. Check Y-cable if it is being used. Power
off system first before plugging in the device.
Replace the keyboard or mouse.
Replace the motherboard.
Summary of Contents for VERSA 500D WINDOWS 98 - UPGRADE INFORMATION
Page 79: ...4 8 Field Service Guidelines ...
Page 127: ...Index 3 ...
