Troubleshooting and Repair 5-3
For international use, enter the international long distance access number, the U.S.
telephone number, and the U.S. extension (01-708-860-9550 ext. 2621).
4.
Listen to the instructions provided by the automated attendant.
Press
1
to skip the FastFacts introduction and jump to the automated instructions
for ordering a document or catalog.
Press
2
for an introduction to FastFacts, followed by the automated instructions
for ordering a document or catalog.
5.
When asked by the automated attendant, enter your fax number and telephone
number.
For international use, first enter the international long distance access number
(011), your country code, area code or city code, then your fax number.
The information requested will be sent automatically to your fax machine. If Fast-
Facts attempts to send the second order before the first order is completed, the
order could be canceled. After three tries, FastFacts assumes that the line is busy
and will not process the order.
HELPFUL QUESTIONS
Here are some helpful questions to ask when troubleshooting the notebook:
n
Is there any external power source connected to the computer?
n
Is the battery fully charged?
n
Is the computer turned on and the POWER LED activated?
n
Are the LCD display controls set to the minimum level?
n
Is the LCD display switched to the external monitor?
n
Are all cables and devices connected properly and securely?
n
Are all needed device drivers installed properly?
n
Have you checked the AUTOEXEC.BAT and CONFIG.SYS files for errors?
n
Is the Suspend Mode activated on the LCD Status Bar? Press any key or press the
power switch to power on the system.
POWER ON SELF TEST (POST)
This section provides a PhoenixBIOS POST errors and messages summary. Refer to this
whenever you encounter error messages or beep codes generated by the computer during
startup.
Summary of Contents for VERSA 500D WINDOWS 98 - UPGRADE INFORMATION
Page 79: ...4 8 Field Service Guidelines ...
Page 127: ...Index 3 ...
