vi Contents
Section 3 Troubleshooting and Repair
Quick Troubleshooting ................................................................................................ 3-1
Helpful Questions ........................................................................................................ 3-4
Informational Messages ............................................................................................... 3-4
Section 4 Field Service Guidelines
Preventive Maintenance ............................................................................................... 4-1
Cleaning the Notebook’s Exterior .........................................................................4-1
Cleaning the Notebook’s Interior .......................................................................... 4-2
Protecting the Disk Drives .................................................................................... 4-2
Handling the Battery Packs ................................................................................... 4-3
Maintaining the LCD Quality ................................................................................ 4-3
Required Tools and Equipment .................................................................................... 4-3
Disassembly and Reassembly........................................................................................ 4-4
Hard Disk Drive.................................................................................................... 4-5
Diskette Drive....................................................................................................... 4-7
Main Battery Pack (Li-Ion Type) .......................................................................... 4-8
LCD and Top Cover ............................................................................................. 4-10
Power Button, Rear IR Assembly, Keyboard......................................................... 4-12
LCD Status Bar, VersaGlide Assembly, 33.6 Kbps Modem Board,
Metal Keyboard Supports.................................................................................. 4-14
Bridge Battery, CMOS Battery, Buzzer ................................................................ 4-15
Microphone Assembly, CPU Board....................................................................... 4-17
Heat Shield, Sound Board .................................................................................... 4-18
I/O Board ............................................................................................................. 4-19
Illustrated Parts Breakdown .........................................................................................4-20
Service Information...................................................................................................... 4-24
Technical Support........................................................................................................ 4-24
Product Information..................................................................................................... 4-25
Ordering Information from FastFacts .......................................................................... 4-25
Appendix A Connector Locations and Pin Assignments
Appendix B Video Modes