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Frequently Asked Questions
•
Technical Support
o
Where can I find the call centre phone number?
•
Boot Problems
o
The message "Operating System Not Found", or "Non-System disk or disk
error" appears during boot-up.
o
Why can't I boot from the floppy disk drive?
o
What is the difference between a warm boot and a cold boot?
o
Why does my notebook automatically boot up when I receive a phone call?
•
Computer Viruses
o
When did a virus appear for the first time?
o
What is a computer virus?
o
Is my notebook virus-free?
o
What are the different types of viruses?
o
What can I do to keep my notebook virus-free?
•
Internet
o
How do I connect to the Internet?
o
How do search engines work?
o
How can I narrow down a search on the Internet?
o
What are the cookies?
o
Are cookies a threat to privacy?
o
Can a virus attach itself to cookies?
•
Digital Video and IEEE 1394 Devices
o
IEEE 1394 Devices
o
What are the benefits of the IEEE 1394 port?
o
Digital Video
o
What is the Digital Video (DV) format?
o
What are the benefits of Digital Video?
These Frequently Asked Questions are common to a wide range of notebooks; please note that
some may not be relevant to your notebook.
