8-4 Getting Services and Support
BIOS updates, drivers, and Setup Disk files to download
contact information, including telephone numbers for Technical
Support and FaxFlash, and links to vendor Web sites
Click, the NEC CSD Customer Service newsletter
an automated email form for your technical support questions
a Reseller's area (password accessible).
To access NEC CSD's Home Page, enter the following Internet Uniform
Resource Locator (URL) in your browser:
http://www.nec-computers.com/
NEC CSD FTP Site
You can use the Internet to access the NEC CSD FTP (file transfer
protocol) site to download various files (video drivers, printer drivers,
BIOS updates, and Setup Disk files). The files are essentially the same
files as on the NEC CSD Web site and the NEC CSD Bulletin Board
System.
To access the NEC CSD FTP site, enter the following Internet ftp
address through your service:
ftp.neccsdeast.com/
Once in the file menu, follow the prompts to choose and download the
file(s) you want.
NEC CSD FaxFlash Service
The NEC CSD FaxFlash service is a self-help, automated electronic
information service for obtaining up-to-date product application notes,
installation procedures, troubleshooting tips, data sheets, technical
information bulletins, illustrated parts lists, part numbers, and other
information about your system.