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ACD Hunt Timer
NEC Business Solutions Ltd
Xen Master & Xen Axis
A
6
-324000-
642-
02 - Release 6.0
May 20
03
1-8-40
System Mode
1
Submode
8
Data No.
40
PC Programming
a
+AA
ACD Hunt Timer
General Description
Use this Memory Block to assign the time value for hunting among the Automatic Call
Distribution/Uniform Call Distribution (ACD/UCD) agents that do not answer an ACD/UCD
call.
Display
Settings
LK 1
LK 2
LK 3
LK 4
The shaded area indicates the default setting.
10 sec.
20 sec.
30 sec.
60 sec.
LK 5
LK 6
LK 7
LK 8
120 sec.
240 sec.
No Limit
Programming Procedures
1
Go off-line.
2
Press LK1 + LK8 +
DK
to access the Memory Block.
3
Use the Line keys to assign the new value.
Default Values
10 seconds
4
Press
N
to write the data.
5
Press
P
to go back on-line.
Related Programming
M.B. Number
Memory Block Name
ACD/UCD Group Pilot Number Assignment
ACD/UCD Group Overflow Destination Assignment
ACD/UCD Overflow Timer Selection
N
ACD is
not
supported in the Xen Axis system.
4 0 : A C D
T I M E R
1 0 s
T I M E
D I S P L A Y
Data
No.
Title
Setting
Data