43
Appendix C Troubleshooting
Our quality control program ensures that each PowerRouter unit is manufactured to
exact specifications and is thoroughly tested before leaving the factory. If you en-
counter difficulty with the operation of your unit, please follow the steps below in an
effort to correct the problem.
• Check the LED display
• Check and record the error message on the LCD display or other communication
system available. Take appropriate action to correct the issue.
• If necessary, check the DC and AC voltages at terminals inside the inverter. Be
sure to observe all of the safety precautions listed throughout this manual when
doing so, or enlist the services of a qualified professional.
• If the system problem persists, contact technical support.
When contacting technical support, in order to better assist you, please provide the
following information.
Information Regarding the PowerRouter:
• Serial number
• Model Number
• Short description of the problem
• Display message
• Error messages in the Error Menu
Figure 29 Rating label of the PowerRouter (example)
Summary of Contents for PowerRouter PR50S
Page 1: ...PowerRouter installation and operatingmanual Solar 5kW 3 7kW 3kW English...
Page 2: ......
Page 56: ...56 Notes...
Page 57: ...57...
Page 58: ...58...
Page 59: ...59...
Page 60: ...60...
Page 61: ...61...
Page 62: ...62...
Page 63: ...63 the PowerRouter you re in charge E welcome PowerRouter com I www PowerRouter com...
Page 64: ...64 your installer Manual part no 5277337 A 01 the PowerRouter you re in charge...