NEFF B12S53.3GB, Instruction Manual

22

Replacing the oven light bulb

Replace faulty oven light bulbs.
You can obtain replacement light bulbs from customer service 

or specialist retailers: E14, 220 - 240 V, 40 W, heat resistant to 

300 °C. Only use these oven light bulbs.

: 

Risk of electric shock !

Disconnect the appliance from the power supply. Switch off the 
circuit breaker or remove the fuse from the household fuse box.

1.

Place a tea towel in the cold cooking compartment to prevent 

damage.

2.

Turn the glass cover anticlockwise and remove it. 

3.

Replace the oven light bulb with a bulb of the same type.

4.

Screw on the glass cover again.

5.

Remove the tea towel and switch on the circuit breaker.

Note: 

If the glass cover cannot be unscrewed: use rubber 

gloves to turn it. You can order a special removal tool through 

the after-sales service (order no. 613634)

Changing the door seal

If the door seal is defective, it must be replaced. Replacement 

seals for your appliance can be obtained from the after-sales 

service.
The door seal is attached in four places (figure A). When 

replacing it, disconnect and attach the hooks at all four points 

(figure B).

Check again to ensure that the seal is seated correctly in the 

corners in particular.

After-sales service

Our after-sales service is there for you if your appliance needs 

to be repaired. We will always find the right solution in order to 

avoid unnecessary visits from a service technician.

E number and FD number

When calling us, please give the product number (E no.) and 

the production number (FD no.) so that we can provide you with 

the correct advice. The rating plate bearing these numbers can 

be found on the lower left-hand side when you open the 

appliance door.
You can make a note of the numbers of your appliance and the 

telephone number of the after-sales service in the space below 

to save time should it be required.

Please note that there will be a fee for a visit by a service 

technician in the event of a malfunction, even during the 

warranty period.

Please find the contact data of all countries in the enclosed 

customer service list.

To book an engineer visit and product advice

Rely on the professionalism of the manufacturer. You can 

therefore be sure that the repair is carried out by trained service 

technicians who carry original spare parts for your appliances.

Smoke is generated during roasting or grill-

ing

Fat is burning on the grill element

Continue grilling or roasting until the fat on 

the grill element is burnt away

Wire rack or universal pan inserted incor-

rectly

Check the shelf levels (see section: Roast-

ing or Grilling)

Higher levels of condensation are gener-

ated in the cooking compartment

Normal occurrence (e. g. when baking 

cakes with very moist toppings or roasting 

a large joint)

Open the appliance door briefly from time 

to time during operation

Enamelled accessories have matt, light-

coloured marks

Normal occurrence caused by dripping 

meat or fruit juices

Not possible

Door panels are misted up

Normal occurrence caused by tempera-

ture differences

Heat the appliance up to 100 °C and then 

switch off again after 5 minutes

Problem

Possible cause

Remedial action

$

%

E no.

FD no.

After-sales service 

O

GB

0344 892 8989 

Calls charged at local or mobile rate.

IE

01450 2655 

0.03 € per minute at peak. Off peak 0.0088 € per 

minute.