Customer service
en
29
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Maximum operating time exceeded
Your appliance ends the operation automatically when
no cooking time is set and the setting has not been
changed for a long time.
The actual cooking time until the operation is stopped
automatically varies according to the selected settings.
The appliance display indicates that the operation will
end automatically. Afterwards, the operation is stopped.
To use the appliance again, switch it off beforehand.
Then switch the appliance on again and set the
required operation.
Cooking compartment bulbs
To light the interior of your cooking compartment, your
appliance has one or more long-life LED bulbs.
However, if ever an LED bulb or the bulb's glass cover
is defective, call the after-sales service. The lamp cover
must not be removed.
4
Customer service
Customer
service
Our after-sales service is there for you if your appliance
needs to be repaired. We will always find an
appropriate solution, also in order to avoid after-sales
personnel having to make unnecessary visits.
E number and FD number
When calling us, please quote the full product number
(E no.) and the production number (FD no.) so that we
can provide you with the correct advice. The rating plate
bearing these numbers can be found when you open
the appliance door.
If your appliance operates with steam, you will find the
rating plate on the right-hand side behind the panel.
To save time, you can make a note of the numbers for
your appliance and the telephone number of the after-
sales service in the space below in case you need
them.
Please note that a visit from an after-sales service
engineer is not free of charge in the event that the
appliance has been misused, even during the warranty
period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
The appliance cannot be switched on;
the
1
symbol is shown on the dis-
play
The automatic childproof lock is activated
Press and hold the
0
touch button until the
1
sym-
bol goes out
The appliance cannot be operated
when it is switched on; the
1
sym-
bol is shown on the display
The childproof lock is activated
Press and hold the
0
touch button until the
1
sym-
bol goes out
The appliance does not heat up;
6
is shown on the display
Demo mode is activated in the basic settings
Disconnect the appliance from the mains for approx.
10 seconds (switch off the circuit breaker in the fuse
box) and then deactivate demo mode in the basic set-
tings within 3 minutes
"EXXXX" appears on the display, e.g.
"E0111"
Technical problem
Switch the appliance off and back on again
If the message appears again, call the after-sales ser-
vice
=1U
)'
(1U
7\SH
E no.
FD no.
After-sales service
O
GB
0344 892 8989
Calls charged at local or mobile rate.
IE
01450 2655
0.03 € per minute at peak. Off peak 0.0088 €
per minute.
