en
Customer Service
8
Warming
Dish
Preheating the
drawer
Preheating tableware Level
Information
Flatbreads, e.g. pan-
cakes, wraps, tacos
5 – 10 min.
Not applicable
Dry cakes, e.g. cakes
with crumble topping,
muffins
5 – 10 min.
Not applicable
Keeping warm
Dish
Preheating the
drawer
Preheating tableware Level
Information
Drinks
5 – 10 min.
Yes
Most food, soups,
sauces, side dishes
5 – 10 min.
Yes
Decanted food, max-
imum 80 °C
Sensitive food, e.g.
cooked meat
5 – 10 min.
Yes
Decanted food, max-
imum 80 °C
Boiled eggs,
scrambled eggs
5 – 10 min.
Yes
Decanted food, max-
imum 80 °C
Bread, e.g. toast, rolls 5 – 10 min.
Not applicable
Melting
Dish
Preheating the
drawer
Preheating tableware Level
Information
Dissolving gelatin
No
No
Uncovered tableware,
around 20 minutes
Cooking chocolate or
couverture chocolate
No
No
Crystallised honey
No
No
Proving dough
Dish
Preheating the
drawer
Preheating tableware Level
Information
Yeast dough
5 – 10 min.
No
Covered bowls,
dishes or baking
trays
13 Customer Service
Function-relevant genuine spare parts according to the
corresponding Ecodesign Order can be obtained from
Customer Service for a period of at least 10 years from
the date on which your appliance was placed on the
market within the European Economic Area.
Note:
Under the terms of the manufacturer's warranty
the use of Customer Service is free of charge.
Detailed information on the warranty period and terms
of warranty in your country is available from our after-
sales service, your retailer or on our website.
If you contact Customer Service, you will require the
product number (E-Nr.) and the production number
(FD) of your appliance.
The contact details for Customer Service can be found
in the enclosed Customer Service directory or on our
website.
13.1 Product number (E-Nr.) and production
number (FD)
You can find the product number (E-Nr.) and the pro-
duction number (FD) on the appliance's rating plate.
You can see the rating plate with these numbers when
you open the drawer.
Make a note of your appliance's details and the Cus-
tomer Service telephone number to find them again
quickly.
