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Troubleshooting

44

Fault

Cause

Troubleshooting

Appliance interior still wet
after wash cycle.

Not a fault. The condensa-
tion drying principle causes
water droplets in the tub –
they are indeed desirable
here. The moisture in the air
condenses on the inside
walls, runs off and is
pumped out.

No action required.

Remnants of food on table-
ware.

Tableware is placed too
close together or basket is
overfilled.

1.

Arrange tableware with sufficient
space in between.
The spray jets must reach the sur-
faces of the tableware.

2.

Avoid points of contact.

Spray arm rotation is
blocked.

Arrange tableware so that it does
not obstruct spray arm rotation.

Spray arm nozzles are
blocked.

Clean the "Spray arms" 

→ 

Page 40

.

Filters are soiled.

Clean the filters. 

→ 

"Cleaning filters", Page 39

Filters are inserted incor-
rectly and/or not engaged.

1.

Insert the filters properly. 

→ 

"Filter system", Page 39

2.

Engage the filters.

Washing programme selec-
ted too weak.

Select a more intensive washing
programme. 

→ 

"Programmes", Page 17

Tableware has been pre-
cleaned too intensely. The
sensors chose a weaker pro-
gramme. Stubborn soiling
cannot be entirely removed.

Only remove large remnants of food
and do not prerinse tableware.

Tall narrow receptacles in
corner areas are not rinsed
adequately.

Do not position tall narrow recept-
acles at too great an angle or in
corner areas.

Top baskets on right and left
are not set to same height.

Set the top baskets on the left and
right to the same level.

Summary of Contents for S153ITX02G

Page 1: ...Dishwasher en User manual S153ITX02G...

Page 2: ...Bottom basket 19 Cutlery basket 20 Etagere 20 Baking sheet spray head 20 Basket heights 21 Before using for the first time 21 Performing the initial configura tion 21 Water softening system 22 Overvie...

Page 3: ...em 39 Cleaning spray arms 40 Troubleshooting 41 Error code Fault display Sig nal 41 Washing results 42 Home Connect problem 49 Information on display panel 49 Malfunctions 49 Mechanical damage 50 Nois...

Page 4: ...appliance For cleaning household tableware In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level Restriction on user group Avoid risks...

Page 5: ...an external switching device e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolat...

Page 6: ...health Failure to comply with safety instructions and directions for use on packagings of detergent and rinse aid products may cause serious harm to health Follow the safety instructions and direction...

Page 7: ...the appliance door carefully if the programme is still running WARNING Risk of electric shock An ingress of moisture can cause an electric shock Only use the appliance in enclosed spaces Never expose...

Page 8: ...d out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be replaced with a special connection cable which is...

Page 9: ...pliance door WARNING Risk of chemical burns Rinse aid and detergent may cause chemical burns to the mouth throat and eyes Keep children away from detergent and rinse aid products Keep children away f...

Page 10: ...t gener ate heat Modified or damaged water hoses may result in material damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses sup plied with th...

Page 11: ...rogramme If the soiling level is high the rinsing water is drained off and replaced with fresh water If the soiling level is lower the rinsing wa ter is used in the next wash cycle so reducing water c...

Page 12: ...closed parts 3 When doing so check that the wastewater hose is not kinked crushed or twisted 4 Also check that there is no cover in the drainage system preventing the wastewater from being dis charged...

Page 13: ...Installation and connection en 13 The connection data for the appli ance can be found on the rating plate 3 Check that the mains plug is inser ted properly...

Page 14: ...with your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 11 12 1 Rating plate Rating plate with E numb...

Page 15: ...the detergent dispenser into the tablet collecting tray where they can fully dissolve 7 Top basket Top basket 8 Cutlery shelf1 Cutlery shelf Page 20 9 Upper spray arm The upper spray arm washes the t...

Page 16: ...g timer programming Page 31 7 Remote Start Remote Start Page 36 8 button If you press for approx 3 seconds you can open the basic settings 9 Start button Starting the programme Page 31 10 Programme bu...

Page 17: ...actors such as water temperat ure or pipe pressure may result in deviations Programme Use Programme sequence Additional func tions Chef 70 Tableware Washing pots and pans non fragile tableware and cut...

Page 18: ...washer test appliances com The product number E Nr and the production number FD are required here They can be found on the rat ing plate on the appliance door Favourite You can save a combination of a...

Page 19: ...ll increase the run time and energy consumption Extra Dry For a better drying res ult the final rinse tem perature is increased and the drying phase extended Especially suitable for drying plastic par...

Page 20: ...lery shelf you can fold it up Baking sheet spray head Use the baking sheet spray head to clean large items of tableware e g trays grilles and plates Arrange max 2 baking sheets and 2 grilles as shown...

Page 21: ...1 cm 2 max 24 5 cm 27 5 cm 3 max 27 cm 25 cm Before using for the first time Before using for the first time Before using for the first time Configure the settings for initial start up Performing the...

Page 22: ...nd an overview of the water hardness values that can be selected here You can find out how hard your water is from your local water company or by using a water hardness tester Water hard ness value E...

Page 23: ...dispenser for special salt immediately before the pro gramme starts 1 Unscrew the lid of the dispenser for special salt and remove 2 On initial start up Fill the dispenser right up with water 3 Note...

Page 24: ...city Overview of consumption values with regeneration the water softening system Here you can find an overview of the maximum additional run time and consumption values during regenera tion of the wat...

Page 25: ...etting adds less rinse aid during the wash cycle and re duces streaking on tableware A higher setting adds more rinse aid during the wash cycle reduces water marks and im proves the drying result 5 To...

Page 26: ...he level of soiling Detergent Description Liquid detergent Liquid detergent works faster and is recommen ded for shorter Pro grammes Page 17 without PreRinse Sometimes liquid deter gent may leak out d...

Page 27: ...instructions on detergents in everyday use Detergents marked as organic or ecological environmentally friendly generally contain lower levels of active agents or com pletely dispense with certain sub...

Page 28: ...detergent dispenser will open automatically at the optimum time during the programme Powder or liquid detergent will spread around the washing tank and dissolve there Tablets will fall into the tablet...

Page 29: ...leaning agents are not suit able for dishwashers in conjunction with aluminium If you are using highly caustic alkaline or highly acidic cleaning agents in particular commercial or indus trial cleanin...

Page 30: ...are can cause burns to the skin When hot tableware is sensitive to shock may crack and can result in injury When the programme has ended do not empty the appliance until the tableware has cooled down...

Page 31: ...ss repeatedly until none of the displays 3h 6h or 9h light up Starting the programme Press a The programme has ended when no indicators on the controls light up Notes If you want to add more tableware...

Page 32: ...the appliance door a All displays light up a As soon as the displays are off the residual water is pumped out a The programme is cancelled and ends after approx 1 minute Switching off appliance 1 Plea...

Page 33: ...a Dry on or off for each operation For a better drying result the temperature in the final rinse is increased This may increase the running time slightly Note Please take care with del icate tableware...

Page 34: ...e display 3 Press repeatedly until and flash in the display 4 Press repeatedly until the LEDs show the right value If LED A Page 15 is not lit the wireless network connection is switched off If LED A...

Page 35: ...consult the documents sup plied by Home Connect Please also follow the instructions in the Home Connect app Note Please note the safety precau tions in this instruction manual and make sure that they...

Page 36: ...s Customer Service can use Remote Diagnostics to access your appliance if you contact them have your appli ance connected to the Home Con nect server and if Remote Dia gnostics is available in the cou...

Page 37: ...oducts Only use suitable cleaning products to clean your appliance Safe use Page 10 Tips on appliance care Follow the tips on appliance care to make sure your appliance functions properly at all times...

Page 38: ...anel or if advised to do so by the display Notes Run the Easy Clean programme without any tableware in the dish washer Only use machine care products and machine cleaners specially designed for dishwa...

Page 39: ...filter system Check that no foreign objects fall into the sump 1 2 3 Pull down the micro filter to re move 4 Press the locking catches to gether and lift the coarse filter out 1 2 5 Clean the filter e...

Page 40: ...he spray arms regularly 1 Unscrew the upper spray arm and pull down to remove 1 2 2 Pull up the lower spray arm to re move 3 Check the outlet nozzles on the spray arms for blockages under running wate...

Page 41: ...be replaced with a special connection cable which is available from the manufacturer or his Customer Service Error code Fault display Signal Fault Cause Troubleshooting Display for water supply lights...

Page 42: ...present 1 Press 2 Unplug the appliance or switch off the fuse 3 Wait at least 2 minutes 4 Insert the mains plug of the appli ance in a socket or switch on the fuse 5 Switch the appliance on 6 If the...

Page 43: ...ith a better drying performance Extra Dry not activated to im prove drying performance Activate Extra Dry Tableware removed too early or drying process not yet ended 1 Wait until the programme ends 2...

Page 44: ...ay arm rotation Spray arm nozzles are blocked Clean the Spray arms Page 40 Filters are soiled Clean the filters Cleaning filters Page 39 Filters are inserted incor rectly and or not engaged 1 Insert t...

Page 45: ...nd dissolv ing performance are re duced after a prolonged storage time or detergent is very lumpy Change your detergent Page 26 Water marks on plastic parts Due to laws of physics droplet formation on...

Page 46: ...ure is too low Select a programme with a higher washing temperature Programmes Page 17 Too little detergent is being used or is unsuitable Use a suitable Detergent Page 26 and follow the manufac turer...

Page 47: ...the life of the dishwasher Discolouration can come about and will not impair functioning of the ap pliance Plastic parts are discol oured Washing temperature is too low Select a programme with a highe...

Page 48: ...nt with a glass protec tion component Rust spots on cutlery Cutlery is not sufficiently rust resistant Knife blades are often more severely af fected Use rust resistant tableware Cutlery may also rust...

Page 49: ...on display panel Fault Cause Troubleshooting Special salt refill indicator lights up Insufficient special salt Add Special salt Page 23 Sensor does not detect spe cial salt tablets Do not use special...

Page 50: ...appliance door Programme starts automat ically You did not wait until pro gramme ended Terminate programme Page 32 Appliance stops during the programme or cuts out Appliance door is not closed proper...

Page 51: ...ooting Filling valves making knock ing noises Caused by the domestic in stallation No appliance fault present Does not affect functioning of the appliance Can only be remedied in the do mestic install...

Page 52: ...ver inwards at an angle and remove 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Inst...

Page 53: ...ls can be re used by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut...

Page 54: ...y claims against the seller under the purchase agree ment and in addition to our manufac turer s warranty we offer compensa tion under the following conditions If our Aqua Stop system is defect ive an...

Page 55: ...on regarding Free and Open Source Software This product includes software com ponents that are licensed by the copyright holders as free software or open source software The applicable licence informa...

Page 56: ...led RED Declaration of Con formity can be found online at www neff international com among the additional documents on the product page for your appliance 2 4 GHz band 100 mW max 5 GHz band 100 mW max...

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Page 60: ...Constructa Neff Vertriebs GmbH Carl Wery Stra e 34 81739 M nchen GERMANY 9001586760 9001586760 en 010107 642 E5...

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