NEFF T..D82 series, Instruction Manual

27

Normal noise while the appliance is working

Induction heating technology is based on the creation of 

electromagnetic fields that generate heat directly at the base of 

the pan. Depending on how the pan has been manufactured, 

certain noises or vibrations may be produced such as those 

described below:

A deep humming sound as in a transformer

This noise is produced when cooking on a high power level. It 

is caused by the amount of energy transferred from the hob to 

the pan. The noise disappears or becomes faint when the 

power level is lowered.

A low whistling sound

This noise is produced when the pan is empty. The noise 

disappears when water or food is added to the pan.

A crackling sound

This noise occurs in pans which are made from different 

materials superimposed on one another. It is caused by the 

vibrations that occur in the adjoining surfaces of the different 

superimposed materials. The noise comes from the pan. The 

amount of food and cooking method can vary noise intensity.

A high-pitched whistling sound

This noise is produced mainly in pans made from different 

materials superimposed on one another, and it occurs when 

such pans are heated at maximum power on two hotplates at 

the same time. The whistling disappears or becomes fainter as 

soon as the power level is lowered.

Noise from the fan

For proper use of the electronic system, the temperature of the 

hob must be controlled. To do this, the hob has a fan which 

turns on when a high temperature is detected. The fan may also 

work by inertia after the hob has been switched off, if the 

temperature detected is still too high.

Rhythmic sounds similar to the hands of a clock

This noise is only produced when the 3 or more left hotplates 

are working and disappears or is reduced when one of the 

hotplates is switched off.
The noises described are normal, they are part of induction 

heating technology and not a sign of malfunction.

After-sales service

Our after-sales service is there for you if your appliance should 

need to be repaired. We are committed fo find the best solution 

also in order to avoid an unnecessary call-out.

E number and FD number:

Please quote the E number (product number) and the FD 

number (production number) of your appliance when 

contacting the after-sales service. The rating plate bearing 

these numbers can be found on the appliance certificate.
Please note that a visit from an after-sales service engineer is 

not free of charge, even during the warranty period.
Please find the contact data of all countries in the enclosed 

customer service list.

To book an engineer visit and product advice

Trust the expertise of the manufacturer, and rest assured that 

the repair will be carried out by trained service technicians 

using original spare parts for your domestic appliance.

Ҥ

 + number / 

š

 + num-

ber / 

¡

 + number

Electronic system malfunction.

Unplug the hob from the mains. Wait about 

30 seconds before plugging it in again.*

”‹

 / 

”Š

There is an internal operating error.

Unplug the hob from the mains. Wait about 

30 seconds before plugging it in again.*

”ƒ

The electronic system has overheated and 

the corresponding hotplate has been 

switched off.

Wait until the electronic system has cooled down suffi-

ciently. Then press any symbol on the hob. *

”…

The electronic system has overheated and all 

hotplates have been switched off.

 ”†

 + power level and 

beep

There is a hot pan on the control panel. It is 

highly likely that the electronic system will 

overheat.

Remove that pan. The malfunction indicator will switch 

off shortly afterwards. You can carry on cooking.

 ”†

 and beep

There is a hot pan on the control panel. The 

hotplate has switched off to protect the elec-

tronic system.

Remove that pan. Wait a few seconds. Press any con-

trol panel. When the malfunction indicator switches off, 

you can carry on cooking.

—‚

Incorrect supply voltage, outside normal oper-

ating limits.

Contact your electricity board.

—ƒ

 /

 —„

The hotplate has overheated and has 

switched off in order to protect its hob.

Wait until the electronic system has cooled down suffi-

ciently before switching it back on.

Indicator

Malfunction

Solution

* If the warning persists call the Technical Assistance Service.

Do not rest hot pans on the control panel.

GB

0844 8928989 

Calls from a BT landline will be charged at up to 

3 pence per minute. A call set-up fee of up to 6 pence 

may apply.

IE

01450 2655 

0.03 € per minute at peak. Off peak 0.0088 € per 

minute.