12
Trouble shooting
Sometimes certain faults detected can be
easily resolved. Before calling the
Technical Assistance Service, bear in mind
the following advice:
Fault
Possible cause
Solution
The general electrical
system is
malfunctioning.
Defective fuse.
Check the fuse in the main fuse box and
change it if it is damaged.
The automatic safety switch or circuit
breaker has tripped.
Check the main control panel to see if the
automatic safety switch or circuit breaker
has tripped.
The automatic on
function does not
work.
There may be food or cleaning products
stuck between the ignition sparkers and the
burners.
The space between the ignition sparker and
the burner must be clean.
The burners are wet.
Dry the burner caps carefully.
The burner caps are not correctly positioned. Check that the burner caps are correctly
positioned.
The appliance is not earthed, is poorly
connected or the earthing is faulty.
Contact the electrician.
The burner flame is
not uniform.
The burner components are not correctly
positioned.
Ensure the components are correctly
positioned.
The grooves on the burner are dirty.
Clean the grooves on the burner.
The gas flow is not
normal or there is no
gas.
The gas supply is blocked via gas taps.
Open all gas taps.
If the gas is supplied from a gas cylinder,
check that this is not empty.
Change the gas cylinder.
The kitchen smells of
gas.
A gas tap has been left on.
Turn off the taps.
There may be a leak in the gas cylinder
coupling.
Check that the coupling is sound.
The safety valves on
one of the burners are
not working.
The control knob was not held down for long
enough.
Once the burner is on, hold the control knob
down a few seconds longer.
The grooves on the burner are dirty.
Clean the grooves on the burner.
