Trouble shooting
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Trouble shooting
Trouble shooting
Usually, faults are small matters that are easy to
eliminate. Please read the information in the table
before calling the after-sales service.
Indicator/symbol
Possible cause
Solution
None
The power supply has been disconnected.
Use other electrical appliances to check whether a short circuit
has occurred in the power supply.
The appliance has not been connected as shown
in the circuit diagram.
Make sure that the appliance has been connected as shown in
the circuit diagram.
Electronics fault.
If the fault cannot be rectified, inform the technical after-sales ser-
vice.
The indicators are flashing
The control panel is damp or there is something
on it.
Dry the control panel or remove the object.
Ù
is flashing on the cooking
zone displays
A fault has occurred in the electronics.
To acknowledge the fault, briefly cover the control panel with
your hand.
”ƒ
/
“ˆ‹‚†
The electronics have overheated and have
switched off the affected cooking zone.
Wait until the electronics have cooled down sufficiently. Then
touch any symbol on the hob.
”…
/
“ˆ‹‚†
The electronics have overheated and all the
cooking zones have been switched off.
Ӡ
+ heat setting and signal
tone
There is hot cookware near the control panel.
There is a risk that the electronics will overheat.
Remove the cookware that is causing the problem.The fault code
will go out shortly afterwards. You can now resume cooking.
Ӡ
and signal tone
There is hot cookware near the control panel. To
protect the electronics, the cooking zone has
been switched off.
Remove the cookware that is causing the problem. Wait a few
seconds. Touch any touch control. When the fault code on the dis-
play goes out, you can resume cooking.
”‚
/
”‡
The cooking zone has overheated and has been
switched off to protect the work surface.
Wait until the electronics have cooled down sufficiently before
switching the cooking zone back on.
”‹
The transfer settings function will not activate
Acknowledge the fault code by touching any of the buttons. You
can cook as usual without using the transfer settings function.
Contact the technical after-sales service.
”Š
The FlexPlus cooking zone will not activate
Acknowledge the fault code by touching any of the buttons. You
can use the other cooking zones to cook as usual. Contact the
technical after-sales service.
”‰
The cooking zone has been operating continu-
ously for an extended period.
The automatic safety shut-off function has been activated. See
the section entitled
“ˆ‹‚‹
The hob is unable to connect to your home net-
work or the extractor hood.
Acknowledge the fault code by touching any of the buttons. You
can cook as usual without a connection.
If this code is displayed again, contact the technical after-sales
service.
“Š‹‹‹
“Š‹‚‹
The operating voltage is incorrect/outside of the
normal operating range.
Contact your electricity supplier.
—…‹‹
The hob is not connected properly
Disconnect the hob from the mains power supply. Make sure that
it has been connected as shown in the circuit diagram.
š“
Demo mode is active
Disconnect the hob from the mains power supply. Wait for
30 seconds before reconnecting it. Touch any button within the
next 3 minutes. Demo mode is now deactivated.
Do not place hot cookware on the control panel.
