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Home Connect

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23.3 Adding or removing a Wi-Fi home

network

The following overview shows how to add or remove a

Wi-Fi home network.

Wi-Fi home network

status

Action

No Wi-Fi home network

stored.

To add the Wi-Fi home

network, briefly press  ⁠.

The Wi-Fi home network

has now been saved.

To pair another appliance,

press and hold  ⁠.

The Wi-Fi home network

has now been saved.

To reset the Wi-Fi home

network settings, press

and hold  . If   flashes,

press and hold   again.

23.4 Changing settings via the

Home Connect app

You can use the Home Connect app to change the set-

tings for the cooking zones and send them to the hob.

Requirement:

 The hob is connected to the Wi-Fi and to

the Home Connect app.

1.

Select the setting in the Home Connect app and

send it to the hob.

Follow the instructions in the Home Connect app.

Settings that you send from the Home Connect app

to the hob must be confirmed on the hob.

a

As soon as cooking settings are transmitted to a

cooking zone, the display starts to flash, depending

on the setting.

2.

To discard the setting, press any other touch field

on the hob.

23.5 Activating automatic presence

detection 

1

Thanks to the automatic presence detection function,

you no longer need to confirm parameters on the hob

from your mobile device, provided you are near the

hob. If you send settings to a cooking zone, you can

confirm these directly from your mobile device.

Requirements

¡

The hob is connected to the Wi-Fi and to the

Home Connect app.

¡

The Bluetooth is connected to the mobile device.

¡

The user is near the hob.

1.

Open the Home Connect app.

2.

In order to set the automatic presence detection, fol-

low the instructions in the Home Connect app.

23.6 Software update

Your appliance's software can be updated using the

software update function, e.g. for the purposes of op-

timisation, troubleshooting or security updates.

To do this, you must be a registered Home Con-

nect user, have installed the app on your mobile device

and be connected to the Home Connect server.

As soon as a software update is available, you will be

informed via the Home Connect app and will be able to

start the software update via the app. Once the update

has been successfully downloaded, you can start in-

stalling it via the Home Connect app if you are in your

home network (Wi-Fi). The Home Connect app informs

you once installation is successful.

Notes

¡

The software update consists of two steps.

The first step is the download.

The second step is the installation on your appli-

ance.

¡

You can continue to use your appliance as normal

while updates are downloading. Depending on your

personal settings in the app, software updates can

also be set to download automatically.

¡

Installation takes a few minutes. You cannot use

your appliance during installation.

¡

We recommend that you install security updates as

soon as possible.

23.7 Remote diagnostics

Customer Service can use Remote Diagnostics to ac-

cess your appliance if you contact them, have your ap-

pliance connected to the Home Connect server and if

Remote Diagnostics is available in the country in which

you are using the appliance.

Tip: 

For further information and details about the avail-

ability of Remote Diagnostics in your country, please

visit the service/support section of your local website:

www.home-connect.com.

23.8 Data protection

Please see the information on data protection.

The first time your appliance is registered on a home

network connected to the Internet, your appliance will

transmit the following types of data to the

Home Connect server (initial registration):

¡

Unique appliance identification (consisting of appli-

ance codes as well as the MAC address of the Wi-Fi

communication module installed).

¡

Security certificate of the Wi-Fi communication mod-

ule (to ensure a secure data connection).

¡

The current software and hardware version of your

appliance.

¡

Status of any previous reset to factory settings.

This initial registration prepares the Home Connect

functions for use and is only required when you want to

use the Home Connect functions for the first time.

Note: 

Please note that the Home Connect functions

can only be utilised with the Home Connect app. In-

formation on data protection can be retrieved in the

Home Connect app.

1

Available depending on software version. Further information on availability can be found on the website.

Summary of Contents for V5 HQ4 0 Series

Page 1: ...Induction hob with integrated ventilation system Information for Use V5 HQ4 0...

Page 2: ...ext owner Do not connect the appliance if it has been damaged in transit 1 2 Intended use Only a licensed professional may connect ap pliances without plugs Damage caused by in correct connection is n...

Page 3: ...from flue gases being drawn back in Room air dependent heat pro ducing appliances e g gas oil wood or coal operated heaters continuous flow heaters or water heaters obtain combustion air from the room...

Page 4: ...grilles may cause accidents Never use hob protective grilles Metal objects on the hob quickly become very hot Never place metal objects such as knives forks spoons and lids on the hob The appliance b...

Page 5: ...n the hob Check the cookware Lift the cookware when moving it Scratches Salt sugar or sand Do not use the hob as a work surface or storage space Damage to the appli ance Cooking with frozen cookware N...

Page 6: ...so match the size of the cooking zone If cookware is not detected on a cooking zone place this on the cooking zone with the next smallest diameter 4 1 Size and characteristics of the cookware To be ab...

Page 7: ...you can obtain these from spe cialist retailers from our after sales service or from our official website Air extraction set Air recirculation set Odour filter for recirculating air mode Acoustics fi...

Page 8: ...the hob reaches the power indicated in the table in order to reduce the preheating times and keeps them running for a certain time provided the other cooking zone on the same side is not in use 5 5 C...

Page 9: ...ce with a damp cloth You can find a list of recommended detergents on the official website www neff international com More information on care and cleaning Page 20 8 2 Preparing the appliance To ensur...

Page 10: ...t set the power level 8 9 When cooking with the lid on reduce the power level as soon as you see steam escaping The cooking result is not affected by the steam escap ing After cooking place a lid on t...

Page 11: ...ion system If you assign a power level to the first cooking zone the air extraction system will start up automatically The ventilation setting lights up on the ventilation sensor After the automatic s...

Page 12: ...r level and the same settings 12 1 Positioning the cookware Use cookware that fits into the cooking zones 12 2 Switching on CombiZone 1 Select one of the two cooking zones and set the power level 2 Pr...

Page 13: ...is activated 14 2 Switching off PowerBoost 1 Select the cooking zone 2 Touch a The display goes out and the cooking zone switches back to power level a The function is switched off Note In certain cir...

Page 14: ...ure may differ from the selected temperature level 17 2 Switching on the Frying Sensor 1 Place the empty cookware on a cooking zone 2 Select the cooking zone 3 Press a and the preset temperature light...

Page 15: ...gets 180 200 8 12 Fish fingers 180 8 12 Chips 200 220 4 8 Stir fries 160 180 6 10 Spring rolls 180 200 8 15 Pasties croquettes 200 220 6 8 Sauces Tomato sauce 120 20 30 Cream sauce 110 120 10 20 B cha...

Page 16: ...o not change any settings The cooking zone displays and switches itself off The time depends on the selected power level Power level Time 1 0 1 5 10 hours 2 0 3 5 5 hours 4 0 5 0 4 hours 5 5 6 5 3 hou...

Page 17: ...on for the ventilation system If your hob is working in air extraction mode the ventilation system is switched on at the power level for approx 6 minutes If your hob is working in circulating air mode...

Page 18: ...Please consult the documents supplied by Home Connect Please also follow the instructions in the Home Con nect app Notes Please note the safety precautions in this instruction manual and make sure th...

Page 19: ...Home Connect app and will be able to start the software update via the app Once the update has been successfully downloaded you can start in stalling it via the Home Connect app if you are in your ho...

Page 20: ...n 24 3 Cleaning profiles Clean the profiles if they are dirty or stained after use Note Do not use a glass scraper 1 Clean using warm soapy water and a soft cloth Wash new sponge cloths thoroughly bef...

Page 21: ...li ance 24 5 Odour filter or acoustics filter You can obtain odour filters or acoustics filters from specialist retailers customer service or in the online shop Notes Replace the odour filters when th...

Page 22: ...his appliance is damaged it must be replaced with a special power cord or special appliance power cable which is available from the manufacturer or its Customer Service 25 1 Warnings Notes If or appea...

Page 23: ...any button to switch off the display so that you can set the cooking zone The operating voltage is incorrect and outside of the normal operating range Contact your energy supplier The hob is not conn...

Page 24: ...nts that are li censed by the copyright holders as free or open source software The applicable licence information is stored on your home appliance You can also access the applicable li cence informat...

Page 25: ...ce Milk temperature 7 C 16 cm saucepan without lid ingredients 40 g but ter 40 g flour 0 5 l milk with 3 5 fat content and a pinch of salt Preparing B chamel sauce 1 Melt the butter stir in the flour...

Page 26: ...Heating up Duration approx 2 min 30 sec power level 9 Simmering Power level 2 30 8 Roasting a pork loin Initial temperature of the loin 7 C 24 cm pan without lid ingredients 3 pork loins total weight...

Page 27: ......

Page 28: ...er te GmbH Carl Wery Stra e 34 81739 M nchen GERMANY 9001868393 9001868393 030728 en Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Roa...

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