20
Water is not flowing in.
The mains plug is not correctly
plugged in.
Plug in the mains plug correctly.
The door is not properly closed.
Close the door.
The tap is not turned on.
Turn on the tap.
The filter in the water supply hose is
blocked.
Clean the filter in the water supply hose
–> page
18.
The water supply hose is pinched or
kinked.
Check the water inlet hose.
Intense vibrations during
spinning.
The washer-dryer is not correctly
levelled.
Level the washer-dryer –> page
25.
The transport safety bolts have not
been removed.
Remove the transport safety bolts
–> page
24.
Washer-dryer fills with
water and continuously
Drains it away.
Drain hose fitted too low.
Fit the Drain hose correctly
–> page
26.
No water can be seen in the
drum.
Not a fault.
During certain programmes the water
level is below the visible range.
Water leaks from the bottom
of the appliance.
Supply hose screw connection is
leaking.
Tighten the screw connection.
Drain hose is leaking.
Have the Drain hose replaced by the
after-sales service.
Foam escapes from
detergent drawer.
Too much detergent has been used.
Only use detergent which is correct for
textiles, and suitable for use in
automatic washing machines.
Make sure that you use the correct
dosage.
Several attempts to start
spinning.
Not a fault.
The unbalanced load detection system
attempts to redistribute an unbalanced
load by starting to spin several times.
Always wash large and small items
together.
Washing is not spun
properly.
Large items of laundry are not evenly
distributed in the drum. The spin speed
is automatically reduced for safety
reasons.
Always wash large and small items
together.
Washing results not
satisfactory.
Uncleaned areas worse than expected. Select a suitable programme, e.g. a
programme with Pre-wash.
Pretreat stains if necessary.
Too little or incorrect detergent used.
Use the correct dosage of a suitable
detergent, in accordance with the
manufacturer's instructions.
Maximum load exceeded.
Select the load appropriate for the
programme.
Detergent residues on the
washing.
Some phosphate-free detergents
contain water-insoluble residues which
appear on washing as light specks.
Rinse the laundry again or change to
using liquid detergent. Brush the
laundry after it has dried.
Grey residues on the
washing.
Soiling caused by ointments, grease or
oil.
Wash the laundry using the maximum
detergent dosage and the maximum
permissible temperature – see the
care label.
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