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Limited Warranty

TERMS: 

 Nel-Tech Labs warrants to the original purchaser (“Buyer”) that the Product sold is free from defects in material and 

workmanship at the time of purchase. The warranty period begins at the time of Product’s original purchase by the first end-user. The 

warranty applies for five (5) year from the original date of purchase, or as long as the product is owned by the original purchaser, 

whichever comes first. Included in the warranty are parts and labor.  Buyer must provide written notice to Nel-Tech Labs of any 

defective part or conditions within the warranty period.  If the defect is not the result of improper use, service, maintenance or 

installation, and if the equipment has not been otherwise damaged or modified after shipment, Nel-Tech Labs or its authorized 

representative shall either replace or repair the defective Product at Nel-Tech Labs’s option.  No credit shall be allowed for work 

performed by Buyer or unauthorized parties.  Out-of-warranty repairs are invoiced at the current Nel-Tech Labs hourly rate plus the 

cost of parts, shipping and handling.  In the event that the product serial number is missing or has been tampered with in any way, 

the foregoing warranty is void and without effect and Nel-Tech Labs shall have no liability whatsoever on account of defects to such 

product.

LIMITATIONS: 

 Except as stated above, there are no warranties, express or implied, that extend beyond the specifications for the 

product.  Nel-Tech Labs expressly disclaims any warranty, express or implied, that equipment sold hereunder is of merchantable 

quality or that it can be used, or is fit for any particular purpose.  Buyer purchases and accepts equipment solely on the basis of the 

warranty here in above expressed.  Under no circumstances shall Nel-Tech Labs be liable by virtue of this warranty or otherwise 

for any special indirect, secondary or consequential damages to any person or property arising out of the use or inability to use the 

product.

REPAIRING OR REPLACING PRODUCT:  

Buyer may obtain the repair or replacement of any eligible part or equipment covered 

under this warranty through a Nel-Tech Labs dealer only.  Buyer is responsible for all shipping and handling charges in connection 

with the performance of this warranty.  Products returned to Nel-Tech Labs must be securely packaged to prevent damage in transit, 

freight prepaid, and insured for replacement value.  A return authorization number assigned by Nel-Tech Labs must be clearly marked 

on the outside of the shipping container.  Proof of purchase must accompany shipment.  Items delivered to Nel-Tech Labs without a 

return authorization clearly marked on the outside of the shipping container, and/or without proof of purchase is refused. 

CONTACT:

 Please contact Nel-Tech Labs at the address and phone number below to receive a return authorization number and to 

arrange for the repair or replacement of a flawed part covered by this warranty.  Please indicate the Product’s serial number in all 

correspondence or a RMA authorization number in the absence of a serial number.  Nel-Tech Labs, 4 Ash Street Extension, Derry, 

NH 03038, Phone: 1.603.425.1096.

COPYRIGHT NOTICE:

 Unauthorized or unlicensed use of copyrighted audio content is illegal and Nel-Tech Labs, Inc. takes no 

responsibility for such action by the user of this equipment.  

FCC Part 68

 : Nel_Tech Labs, Inc. located at 4 Ash Street Extension, Derry NH 03038   in the United States of America hereby 

certifies  that  the  Message  on  Hold  Adapter  TAKE2  bearing  labeling  identification  number  US:  1BQMU00BTAKE2    complies 

with the Federal Communications Commission’s (“FCC”) Rules and Regulations 47 CFR Part 68, and the Administrative Council 

on Terminal Attachments (“ACTA”)-adopted technical criteria TIA/EIA/968 with Amendments A, A-1, A-2, A-3, A-4 & A-5 

Telecommunications – Telephone Terminal Equipment – Technical Requirements for Connection of Terminal Equipment To the 

Telephone Network, July 2001, October 2002, September 2003, March 2004, December 2004, November 2006 and July 2007. 

Changes or modifications not expressly approved by Nel-Tech Labs could void the users’ authority to operate the equipment.

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